Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1790 Posts)

Articles for Category Tag - Ofcom Regulation

UK ISP Scotnet Sues Customer in Effort to Recover ADR Complaint Fees

11th November, 2013 (2 Comments)

Scotnet, which is one of the few ISPs dedicated towards providing broadband services to Internet users in Scotland, has taken the somewhat controversial step of launching legal action against one of their customers in order to recover around £350 worth of CISAS’s Alternative Dispute Resolution (ADR) complaint handler fees.

Ofcom to Let Concept Solutions People Expand UK Fibre Optic Network

8th November, 2013 (0 Comments)

The UK telecoms regulator has proposed to grant Code Powers to Concept Solutions People (CSP), which would allow them carry out street works in order to expand the reach of their point-to-point fibre optic network to include new urban locations with a view to the “development and commercialisation of regional open access networks“.

Vodafone Fail Ofcoms UK 3G Mobile Broadband Coverage Requirement

7th November, 2013 (5 Comments)

Mobile operator Vodafone UK has failed Ofcom’s 3G based Mobile Broadband coverage obligation, which requires them to provide related network coverage in the 2100MHz band to at least 90% of the UK population. But apparently they only fell short by 1.4%.

Ofcom Start Publishing Raw UK Fixed Line Broadband ISP Speedtest Data

5th November, 2013 (0 Comments)

The UK telecoms regulator, Ofcom, has decided to publish some of the raw data that’s used to construct their bi-annual fixed line broadband speeds report (e.g. the August 2013 Report) and have made it available to the public via XLS (MS Excel) and CSV format.

UK Next Gen 5G Mobile Broadband Development Centre Gets a Timetable

4th November, 2013 (3 Comments)

Ofcom has revealed that the UK government’s £35 million+ investment to setup a 5G Innovation Centre (5GIC) at the University of Surrey, which will be used to develop the next (5th) generation of ultrafast Mobile Broadband technology, is due to be completed by the start of 2015.

Vodafone UK Funded Report Blasts Ofcom for Allowing Excess BT Profits

4th November, 2013 (3 Comments)

A new Vodafone UK commissioned report from consulting firm Frontier Economics has accused BT of being in breach of its regulatory commitments by allegedly making profits of nearly £5bn more than the level that Ofcom is claimed to deem acceptable.

UPD Ofcom Report 73% of the United Kingdom Can Get Superfast Broadband

24th October, 2013 (76 Comments)

The latest annual telecoms Infrastructure Report update from Ofcom has claimed that 73% of UK homes and businesses are now within reach of an NGA superfast broadband (30Mbps+) connection, which is up from 67.9% at the last update in May (here) and 65% in 2012. Uptake has also climbed to around 4.8m customers from 2.1m last year (out of 21.7m total broadband connections).

Ofcom Protects UK Consumers from Mid-Contract Price Hikes by ISPs

23rd October, 2013 (4 Comments)

The communications regulator has today announced new measures that will make it much more difficult for broadband ISPs, mobile operators and phone providers to impose mid-contract price hikes without also giving consumers a clear way to exit their existing contract (penalty free).

EU Regulators Seek Delay to New Broadband and Telecoms Measures

21st October, 2013 (0 Comments)

The Body of European Regulators of Electronic Communications, which represents national telecoms regulators (e.g. Ofcom in the UK) across the EU, has called upon the European Commission to delay its Single Telecoms Market reform because, they claim, it fails to take correct account of actual NGA broadband coverage, service speeds, prices and 4G investment etc.

Study Calls on Ofcom to Introduce Annual Statements for Broadband ISPs

16th October, 2013 (2 Comments)

A new survey conducted by uSwitch.com has concluded that Ofcom should force broadband ISPs to introduce annual statements, which would give consumers a better overview of their spending and include useful details like the end date of their current contract (31% don’t know when their contract ends).

UPDATE TalkTalk UK Want BT to Charge ISPs £4 for FTTC Broadband

11th October, 2013 (37 Comments)

The CEO of budget Internet provider TalkTalk, Dido Harding, has once again reiterated her belief that BT is “acting anti-competitively” in the market for superfast broadband (FTTC) products and she wants them to cut the related wholesale price that it charges ISPs to around £4 +vat a month.

UPD UK Mobile Operators Face Huge Licence Fee Hike for 900MHz and 1800MHz

10th October, 2013 (21 Comments)

The Government has found a new way to squeeze extra money out of Mobile Network Operators (MNO) after it directed Ofcom to impose a huge annual licence fee hike upon the 900MHz and 1800MHz radio spectrum bands, which are used for voice, 3G and 4G based mobile services across the United Kingdom.

Ofcom Names Participants for its UK White Space Wireless Broadband Trial

2nd October, 2013 (2 Comments)

The UK telecoms regulator has today named around 20 organisations, which include the likes of BT, Neul and Microsoft, that will be taking part in its 6 month pilot of White Space (IEEE 802.22) wireless broadband technology; this intelligently harnesses the unused spectrum gaps that exist between Digital Terrestrial TV (DTTV) channels.

Major UK Fixed Line Broadband ISPs See Consumer Complaints Fall

27th September, 2013 (2 Comments)

The UK telecoms regulator has published its latest Q2-2013 customer complaints report and reveals which of the largest fixed line broadband, telephone, mobile and pay-tv providers have caused the most annoyance for consumers. Happily the overall level of complaints, especially for EE and TalkTalk, has fallen.

UPD Sky Broadband Criticise BT Openreach UK for Consistently Poor Service

23rd September, 2013 (20 Comments)

BTOpenreach, which is responsible for maintaining BT’s national UK network, has said that it’s always “working to improve” its service after at least two ISPs – Sky Broadband (BSkyB) and TalkTalk – both criticised their service quality ahead of Ofcom’s on-going review of the fixed telecoms market.

Ofcom Chief Asks UK ISPs to Go Further to Improve Broadband ISP Switching

16th September, 2013 (0 Comments)

The Chief Executive of Ofcom, Ed Richards, has told the ‘Consumers and Citizens in the Communications Sector’ event that telephone operators and broadband ISPs still needed to take “further action” in order to help the regulator remove any “remaining barriers to switching” between providers.

UPD Ofcom UK Prep Auction of 2.3GHz and 3.4GHz for 4G Mobile Broadband

13th September, 2013 (0 Comments)

The Ministry of Defence (MoD) has today confirmed that the national UK telecoms regulator, Ofcom, will be taking over responsibility for the forthcoming sale of its former 2.3GHz and 3.4GHz radio spectrum bands for use by 4G based Mobile Broadband services.