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Ofcom – 75% of the United Kingdom Can Sign-up to Superfast Broadband

Monday, December 8th, 2014 (12:22 pm) - Score 3,992

The UK telecoms regulator, Ofcom, has today published their annual 2014 Infrastructure Report and revealed that 75% of premises are now within reach of a superfast broadband (30Mbps+) connection (this falls to just 22% superfast coverage in rural areas or 33% for raw NGA reach), with take-up of related services hitting 22% (up from 16% last year).

As usual most of the movement towards Next Generation Access (NGA) broadband networks has come from BT (68% UK FTTC and some FTTP coverage) and Virgin Media (44% Cable / EuroDOCSIS coverage), while not forgetting the growing contribution of smaller altnet ISPs like Hyperoptic, CityFibre, KC, Gigaclear and B4RN etc. (although Ofcom’s report doesn’t examine them in much detail). Note: there’s a lot of overlap in the commercially built parts of BT and Virgin Media’s NGA networks.

Ed Richards, Ofcom’s Outgoing CEO, said:

Digital infrastructure is crucial to the UK’s future. As a country we are continuing to make real progress, particularly in the roll out and take-up of superfast broadband and 4G mobile services. But there is more to be done. We need to continue asking whether collectively we are doing enough to build the infrastructure of the future, and to maintain the competition that benefits consumers and businesses.”

Unlike previous reports Ofcom has also taken on-board our earlier concerns about their NGA coverage data, which sometimes looked as if it was being used to reflect “superfast” (30Mbps) coverage and thus the figures have now been split so that superfast (SFBB) performance and raw NGA network coverage are considered separately.


The Government of course expects 95% of the UK to have access to fixed “superfast” broadband speeds over 24Mbit/s by 2017 and 100% are intended to get access to at least 2Mbps by 2016. On the 2Mbps goal it’s estimated that 97% of the UK can already access this speed, although Ofcom would like to see a new minimum of around 10Mbps being set in order to keep pace with the demands of modern households (NOTE: Ofcom estimates that the coverage of broadband faster than 10Mbps has already reached 85%).

It’s worth pointing out that the majority (59%) of connections in the UK are still pure copper line ADSL / ADSL2+ services, while 22% are on Virgin Media’s DOCSIS cable network, 12% have taken FTTC (mostly from BT) and 0.1% are on true fibre optic FTTP (note: more recent data than Ofcom’s suggests that around 250K+ lines are FTTH/P/B).

Unsurprisingly all of this NGA development has also meant that the UK’s average modem “sync” speeds have increased from 17.6Mbps (Megabits per second) last year to 23.4Mbps now. This figure is based more on the best case / predicted performance of a line instead of real-world speedtests and is thus a little higher than the real-world speed of 18.7Mbps reported by Ofcom at the start of this month (here).


It’s also interesting to see the different performance when we split out Urban and Rural areas. It’s important to stress that rural areas are likely to see more benefit in the future as the related Broadband Delivery UK (BDUK) projects will increasingly turn to focus on them because most of the urban upgrades have already been done.

Take note that being within reach of a NGA connection does not, as some consumers still seem to think, mean you will be upgraded automatically (unless you’re on Virgin Media of course). In most cases you need to pay extra for the faster connection before you can benefit, which is one reason why performance doesn’t always reflect availability.


As a result of all this it should come as no surprise to find that fixed line broadband customers in the UK gobbled 58GB (GigaBytes) of data per connection (includes 7GB of uploads), which is up sharply from 30GB last year. The introduction of new video game consoles (Xbox One, PS4 etc.) with huge game download requirements, premium IPTV solutions (NOW TV etc.) and higher quality video streaming (e.g. 4K) has no doubt played a part.

Ofcom also rather handily breaks this figure down by fixed line connection technology.


Separately Ofcom also examines the coverage of mobile networks, which found that 99% of “premises” are covered by at least one mobile network operator (MNO) via older style 2G voice platforms. However we suspect that many consumers would strongly disagree with such figures, especially given the reality of patchy-coverage that we all face. Meanwhile 3G coverage is still a bit of a mixed bag.

All four MNOs (Three UK, EE, Vodafone and O2) have outdoor 3G coverage of over 90% of all urban premises. Sadly rural coverage is more varied: O2 covers 62% of rural premises (outdoors), much less than the 90% rural coverage achieved by EE and Three, while Vodafone has the lowest rural coverage at 47%.


As you’d expect the coverage of 4G, which is still being rolled out, is still fairly feeble and tends to range from around 40% to 68% of the United Kingdom, with EE holding the latter due to being given a head-start on the deployment through the use of their existing 1800MHz band.

Overall mobile broadband (3G / 4G) users gobbled 44.3GB (GigaBytes) of data, which is up from 28.9GB last year and 19.7GB in 2012. Hardly surprising given the rise in demand for all things Internet, coupled to the faster connectivity options that are now available. Crucially this isn’t far behind fixed line consumption.

Finally, Ofcom has launched an updated Interactive Map for displaying fixed line and mobile coverage. But the detail level is far too low for it to be useful and indeed most mobile operators and BDUK project websites have far more detailed maps.

NOTE: Many of the stats in Ofcom’s report are based on data from June 2014.

Ofcom’s 2014 Infrastructure Report (PDF)

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
14 Responses
  1. Avatar adslmax says:

    Should be called ‘Ofcom – 75% of the United Kingdom Can Sign-up to Superslow Broadband’

    FTTC isn’t superfast!

    1. Avatar Ignitionnet says:

      Definition is 24Mb or 30Mb. It’s considered superfast. You’re thinking of ultrafast, 100Mb+.

    2. Avatar david says:

      exactly adslmax its superslow FTTC a con to the britsh public

    3. Avatar No Clue says:

      Too bad the national average is below 24Mb

    4. Avatar Ignitionnet says:

      People resent having to pay a little extra so many are still on ADSL.

    5. Avatar No Clue says:

      What extra you can now get FTTC for less or the same price as ADSL

  2. Avatar TomD says:

    In October 2013 Ofcom stated that 73% of UK homes could get superfast broadband:


    Not much progress, on the face of it, unless goalposts have moved. Or have I missed something?

    1. Mark Jackson Mark Jackson says:

      Yes because, as the article says, they’ve now split raw NGA coverage from “superfast”. So the headline is 75% but raw NGA would be 78%.

    2. Avatar Henry says:

      Reading footnote 40 of http://stakeholders.ofcom.org.uk/binaries/research/cmr/cmr14/2014_CMR_Wales.pdf the goalposts may have moved twice

      “Compiled on the same basis as the figures in the 2013 report, 80% of UK premises were in postcodes served by NGA networks in June 2014, a seven percentage point increase compared to a year previously.”

      so a reduction to 78% to exclude premises which could not get NGA even if others premises in the postcode could, and a further reduction to 75% to exclude NGA premises which could not get “superfast” speeds

    3. Avatar gerarda says:

      Even if marginally improved the statistics are still the usual Ofcom nonsense. eg

      Our village is shown as 100% NGA enabled even though it is too far to get any service above 1 mb.
      The number of sub 2mb lines excludes all lines unable to get an adsl service (about 90%)

    4. Avatar Ignitionnet says:

      Unsure how else they could do the sub-2Mb lines. It’s an either or thing – if they can’t get broadband at all how can they be listed in the sub-2Mb section of the statistics? Surely they should just be listed as having no availability?

    5. Avatar gerarda says:

      Ofcom do not survey premises to find out why they have no adsl broadband as they claim it is almost universally available. But on the basis that 27% do not, on top of the 3% Ofcom claim the figure of not/slow spots could be any where up to 30%

  3. Avatar MikeW says:

    So 80% of FTTC connections achieve a sync speed of 38Mbps+, 88% achieve 30Mbps+, 92% achieve 25Mbps+ and 98% achieve 10Mbps+. Rather worse in rural areas, where 68% achieve 30Mbps+.

    But the statistics that seem most telling of all is that the monthly download usage appears to be static – at 100GB – once the sync speed is at 40Mbps or above, and truth-be-told, isn’t a much lower volume even down to speeds of 30Mbps. It is also telling that the data consumption is no higher for FTTP lines compared with FTTC lines.

    There might be a lot of arguing on these pages about what we “want” or “need”, but what we actually “use” seems to be very much manageable at any speed of 30Mbps+.

    Ofcom reckons that a speed of 10Mbps is the threshold where you see usage become curtailed because of speed limitations (and I’d agree); I wonder how this threshold will change over time, and when it will rise up into the superfast category.

  4. Avatar hmmm says:

    its just one BIG CON with there superslow british tripe .Its ALL one big con and openreach cowboys are in with the superslow tripe .

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