Home » UK ISP News Archive » Article Tag: Sky Broadband (1046 Posts)
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Articles for Category Tag - Sky Broadband
28th August, 2024 (15 Comments)
Sky UK (Sky Broadband, Sky TV etc.) has warned customers of their services to be aware of “scam” websites that operate by “manipulating Google results or using deceptive ads” to target people looking for Sky’s support. Such sites are designed to “mislead customers” into calling premium rate numbers instead of the correct ones.
21st August, 2024 (20 Comments)
Customers of Sky’s (Sky Broadband) older Standard Definition (SD) TV service and devices (i.e. Digibox and Sky+ set-top-boxes) have been given a final warning to upgrade their service before October 2024 or face automatic cancellation. The warning appears to represent a slight delay on the original August 2024 deadline.
20th August, 2024 (74 Comments)
In a big development, Sky UK (Comcast) has this morning announced that they’ve finally reached a “long-term partnership” (wholesale) agreement with alternative network operator CityFibre, which will enable ISP Sky Broadband to finally launch a new range of multi-gigabit speed capable full fibre (FTTP) broadband packages “from next year“.
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15th August, 2024 (3 Comments)
Customers of UK ISP Sky Broadband, particularly those who enjoy certain online multiplayer video and computer games, may be interested to learn that the provider has launched a custom-built world (map) created for Fortnite called ‘Sky City‘. This is said to form part of their “ambition to be the #1 broadband provider for gamers”.
7th August, 2024 (0 Comments)
People looking to join Sky’s sibling NOW Broadband ISP sub-brand, which is better known for its NOW TV streaming service, may like to know that they will today launch an additional 300Mbps full fibre (FTTP) package via Openreach’s national network. Previously their fastest package topped out at 100Mbps.
5th August, 2024 (11 Comments)
Sky UK (Sky Glass, Sky Stream etc.) has today announced the expected launch of their new Sky Sports+ service, which will become available nationwide from Thursday 8th August 2024. Sky Sports+ is to be included with Sky Sports “at no extra cost” and brings a bunch of new features and content.
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5th August, 2024 (6 Comments)
In an unsurprising development, both Sky TV (Sky Broadband) and EE (BT) have now confirmed their separate plans for withdrawing the old Netflix Basic (£7.99) plan from their various bundles. The move follows on from last year’s decision (here) by the video streaming giant to replace Basics with their “Standard with adverts” plan.
2nd August, 2024 (6 Comments)
Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.
1st August, 2024 (15 Comments)
The Sky-owned broadband ISP and UK video streaming provider, NOW TV, has finally put right one of its biggest weaknesses by introducing support for 4K (UltraHD – 3840 x 2160 pixels) and HDR (High Dynamic Range) video quality via the launch of their new Ultra Boost. But this is a Sky company, so it’s not cheap, and device support may be an issue for some.
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31st July, 2024 (5 Comments)
Customers of Sky’s broadband-based Sky Glass and Sky Stream pay TV platforms may like to know that the provider has just added the new Xumo Play app to their platform, which offers an additional 70+ “free” streaming channels including Dateline, Reuters and American Classics.
31st July, 2024 (1 Comment)
The Advertising Standards Authority (ASA) has banned a website advert for internet streaming and broadband provider NOW TV (aka – NOW Broadband), which is a sibling of Sky UK, after it was found to have failed to clearly set out that their basic TV plans (subscriptions) included ads (unless you paid extra for the ‘Boost’ upgrade).
26th July, 2024 (1 Comment)
Comcast-owned internet, TV and mobile provider Sky UK has published an interesting new report, which reveals a lot of new details about their network and TV usage, which we haven’t previously seen. For example, ISP Sky Broadband now has 1.5 million FTTP customers and internet traffic peaked at 24.35Tbps on 9th April 2024.
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25th July, 2024 (8 Comments)
Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.
16th July, 2024 (10 Comments)
Network testing firm Global Wireless Solutions has today published the results of a new study that examined connectivity experiences in the UK, which saw Virgin Media (O2) win two awards for ‘Best Broadband Experience‘ and ‘Best Combined Connectivity Experience‘, while EE came top for ‘Best Mobile Experience‘.
11th July, 2024 (18 Comments)
Customers looking to join Sky Mobile (Sky) will, from sometime later this morning, finally be able to take out a 4G and 5G capable mobile plan that includes “unlimited data” (mobile broadband). Previously, the biggest mobile plan you could get from Sky came with a 100GB monthly data allowance for £30 per month.
3rd July, 2024 (0 Comments)
Network benchmarking firm MedUX has today published the results of a new study, which examined the fixed broadband performance and quality of three major UK ISPs – BT, Sky Broadband and Vodafone. Overall, BT ended up topping the rankings, but it’s unclear why they left out TalkTalk and Virgin Media, both of which are bigger than Vodafone.
24th June, 2024 (12 Comments)
Today we’re taking our usual biannual look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite) since the end of 2023. Overall, broadband speeds have continued to improve, albeit not without some surprises.
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