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Articles for Category Tag - Social Tariff

Pound money uk piggy bank savings image

18th May, 2023 (9 Comments)

A new survey of over 6,000 adults in the UK, which was conducted by consumer charity Citizen’s Advice, claims to have uncovered that “up to” 1 million broadband customers “disconnected” their broadband ISP connection over the past year because the cost-of-living crisis left them unable to afford it.

Housing cost

24th April, 2023 (11 Comments)

Ofcom has today published their latest UK consumer affordability report, which finds the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has increased to 220,000 households (up from 136,000 six months ago). But that still represents just 5.1% of households on Universal Credit (4.3 million).

MTH Networks

5th April, 2023 (5 Comments)

Internet provider MTH Networks, which sells full fibre (FTTP) broadband packages to customers covered by several different UK networks (e.g. Openreach, OFNL, Glide), has softened their approach to annual price rises for those on OFNL’s network (usually serves new build homes) and introduced a new social tariff.


4th April, 2023 (7 Comments)

UK ISP 4th Utility, which is deploying a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to more homes (SDU) and large residential blocks (MDU), has today announced that they’ve reduced the price of their cheaper social tariff for those on benefits from £14.40 to £13.99 per month – bucking the trend of rising prices.


1st March, 2023 (17 Comments)

Broadband ISP Virgin Media UK (VMO2) has today become the latest national provider to adopt a new system from the Department for Work and Pensions (DWP), which makes it easier for those on state benefits to be approved to take their cheaper “Essential Broadband” social tariff.

house uk pounds subsidy

13th February, 2023 (35 Comments)

A growing number of ISPs have introduced cheaper Social Tariffs over the past year – aimed at those on benefits who are most exposed to the UK’s cost-of-living crisis. As part of this, some providers have called on Openreach to launch social tariff products at wholesale to support them, but there’s so far no indication of that happening.


9th February, 2023 (12 Comments)

Mobile network operator Smarty has quietly added the ‘SMARTY Social Tariff‘ to their website, which as the name suggests is a low-cost unlimited data (mobile broadband), calls and texts (SMS) plan that is only available to those on eligible state benefits and costs just £12 per month.

money for broadband in uk homes

28th November, 2022 (29 Comments)

The CEO of BT’s Consumer division, Marc Allera, will this week warn the Government’s Digital Infrastructure Minister, Julia Lopez, that the improved and cheaper social broadband and phone tariffs that they’re now offering to customers on benefits (Home Essentials) will eventually become “unsustainable” without support.

money for broadband in uk homes

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

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