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Articles for Category Tag - Statistics

Citizens Advice Claim UK Mobile Users Waste 2GB of Data a Month

31st January, 2019 (0 Comments)

The Citizens Advice agency has claimed that 71% of UK Mobile customers with SIM-Only plans are “overpaying for data they don’t use,” such as when connecting via 3G or 4G (mobile broadband). The estimated average amount of data “wasted” each month is 2GB, which they equated to a total cost of £800m per year.

UK FTTH Grows as Global Fixed Broadband Subscribers Hit 1 Billion

30th January, 2019 (1 Comment)

A new report has revealed that 81% of global fixed broadband ISP subscriptions were fibre optic (FTTH/B/C) and cable (DOCSIS) based during Q3 2018, while the total number of connections increased by 25.4 million (+2.6%) in the quarter to deliver a milestone total of 1.008 Billion!

Vodafone Attracted Most Broadband and Phone Moans in Q3 2018

30th January, 2019 (4 Comments)

Ofcom’s newest Q3 2018 UK consumer complaints report has revealed that, for the first time, ISP Vodafone attracted the most gripes for fixed line broadband and landline phone services, while Sky Broadband won praise for seeing the fewest moans. Pay TV and Mobile providers are also covered.

Over Half of UK Parents Aware of Network-Level ISP Content Filters

29th January, 2019 (3 Comments)

Ofcom has today published their annual 2019 study of media use by UK children and parents, which among other things reports that just over half of parents are aware of the home network-level internet content filters being offered by the biggest broadband ISPs but only around a third actually use them.

Good Broadband Helps Survey Find Top 50 Best UK Places to Live – 2019

26th January, 2019 (2 Comments)

The 2019 Halifax Quality of Life Survey (Bank of Scotland) has just been published, which balances a combination of broadband speed, health, crime rate, weather, employment, happiness and skills in order to identify the best places to live in the UK. Once again Orkney in Scotland comes top of the list.

2018 Q3 BDUK Take-up Progress for UK Superfast Broadband Rollout

23rd January, 2019 (3 Comments)

The Government’s £1.6bn+ Broadband Delivery UK project has just published its latest take-up data to the end of September 2018 for its state aid supported roll-out of “superfast broadband” (24Mbps+) services across the United Kingdom, which has so far extended coverage to 5,011,052 extra premises.

The Top 391 Fastest and Slowest UK Local Areas by Broadband Speed

22nd January, 2019 (13 Comments)

Consumer magazine Which? has used data from its broadband ISP speedtest to both identify some of the UK’s fastest local authority areas for average download speed (Broxbourne on 32.5Mbps) and some of its slowest “black spots” (Orkney islands on 3Mbps) for 2019. But network availability may tell a different story.

Claiming Home Broadband as a Biz Expense Could Be Worth £11.94

21st January, 2019 (4 Comments)

A new survey of 2,010 UK adults who are in employment has found that Brits spend an average of 8 hours and 35 minutes (weekly) on using their home broadband ISP connection to work, which it’s estimated equates to a monthly cost of £11.94. Many bosses believe you should be able to claim that back from your employer.

Farmers Bemoan Poor UK Rural Mobile and Broadband Connectivity

16th January, 2019 (26 Comments)

The National Farmers Union has published the results from its latest online and telephone based survey of 812 members, which found that just 16% of farmers had access to “superfast broadband” (24Mbps+) speeds (up from 4% in 2015) and only 17% have a “reliable” outdoor mobile signal. But the situation has improved.

Broadband Switching Declines as Hard Up Brits See Slower Speeds

14th January, 2019 (16 Comments)

Ofcom has today published a new report, which examines how affordability, take-up and engagement with UK telecoms, TV and postal services compares via different groups. Overall 13% of broadband and phone consumers switched ISP (down from 17% a year ago) and financially vulnerable people are less likely to have “superfast” speeds.

Broadband Bundlers Hit with Loyalty Penalties of up to £690 a Year

11th January, 2019 (2 Comments)

Which? has published yet another “Loyalty Penalty” focused survey of 3,131 members, which found that 40% of customers who signed up to a dual or triple-play bundle (e.g. broadband, phone and mobile or TV) have stayed with the same UK ISP for 10+ years and could thus be paying significantly more than new subscribers.

2018 H2 – UK Superfast Broadband Coverage Slowly Edges to 96%

7th January, 2019 (18 Comments)

A new independent model has estimated that the coverage of fixed “superfast broadband” (24Mbps+) ISP networks across the United Kingdom has grown to 95.8% at the end of 2018 (up from 95.3% in H1 2018), while “full fibre” (FTTP/H) networks now reach 5.47% of premises (up from 3.82% in H1).

Ofcom Moot Phone Number for Life as Broadband Changes UK Calling

5th January, 2019 (19 Comments)

New research from Ofcom has today suggested that remembering phone numbers – or even needing to dial them – could soon become a thing of the past as consumers are changing how they communicate and making greater use of broadband internet and mobile services. The landline phone era is slowly coming to an end.

Broadband and Telecoms are a Bigger Worry than Brexit in Somerset

3rd January, 2019 (7 Comments)

A new survey of 92 businesses in the UK county of Somerset, which was conducted by the Somerset Chamber of Commerce (SCC), has revealed that local firms are more concerned about issues around education and skills (56%) and digital infrastructure (52%) than the imminent arrival of Brexit (42%).

Consumers Switch Broadband ISP for Savings and Faster Speeds

3rd January, 2019 (4 Comments)

A new online survey of 1,380 ISPreview.co.uk readers, which was conducted between 16th November 2018 and 2nd January 2019, has found that the top reasons why most UK respondents switched broadband ISP in 2018 were to save money (29.9%) or get access to faster speeds (25.4%), while 18.3% simply sought better quality.

The Top 2018 vs 2017 Fastest UK Mobile and Home Broadband ISPs

27th December, 2018 (8 Comments)

We’ve looked back at 2018 to see how the average download and upload speeds have changed across national fixed line broadband ISPs and mobile operators, although it’s no surprise to find that Virgin Media (fixed) and EE (mobile) are still front runners. But the picture changes when alternative “full fibre” ISPs are included.

GWS Find Improving 4G Mobile Network Signals on UK Motorways

20th December, 2018 (10 Comments)

A new report from Global Wireless Solutions has noted that mobile operators (O2, EE, Vodafone and Three UK) have “turbo boosted” their 4G coverage across major motorways in the UK since 2017, with the M6 seeing double what it had over a year and a half ago.