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Articles for Category Tag - Statistics

The Best and Worst 10 Areas in the UK to Live by Broadband Speed

20th April, 2018 (28 Comments)

A new study has identified the top 10 and bottom 10 council areas in the United Kingdom to live by their average (mean) broadband ISP speed, which is ranked by considering the average speed that is possible if everyone in the area brought the fastest available service. Speedtest data is then used as a balance.

UK and EU Mobile Broadband Speeds Fall While Roaming Q1 2018

19th April, 2018 (5 Comments)

Ookla has published a new table, which reveals how much your Mobile Broadband (3G / 4G) speeds could drop within the EU when you roam outside of your home country. For example, the average local mobile download speed in the UK is 26.16Mbps but this drops by -19.4% (21.08Mbps) when roaming.

West Dunbartonshire NOT the Worst UK Area for Superfast Broadband

19th April, 2018 (2 Comments)

A curious new report from BroadbandChoices has claimed that only 12 out of the 391 UK councils analysed have reached 95% coverage of “superfast broadband” and the worst is allegedly West Dunbartonshire (Scotland), which suffers from only 11% coverage. Except it’s completely wrong.

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

Nobody Wants to Talk About UK ISP Internet Piracy Alert Emails

18th April, 2018 (9 Comments)

At the start of 2017 several ISPs, including BT, Virgin Media, TalkTalk and Sky Broadband, began sending the first internet piracy warning emails (“subscriber alerts“) to those suspected of taking part in copyright infringement (here). Today even the government are still clueless as to its progress.

INCA Claim Alternative UK FTTP Networks Reach 1 Million Premises

12th April, 2018 (2 Comments)

A new report created jointly by the Independent Networks Co-operative Association (INCA), UKWISPA and Point Topic has estimated that alternative network ISPs had expanded the reach of FTTP/H/B based “full fibre” ultrafast broadband networks to 998,500 premises at the end of 2017.

Survey Warns Many UK Broadband Routers Open to Security Threats

12th April, 2018 (1 Comment)

A new survey of 2,205 UK internet users (conducted between 22nd Feb to 22nd March 2018) warns that 82% of respondents have never changed the default admin password for their broadband ISP router and 86% have never updated its firmware. This could make them more vulnerable to hackers.

RootMetrics Show 4G Coverage in 16 UK Cities by Mobile Operator

11th April, 2018 (1 Comment)

RootMetrics has today published another batch of results from their latest study, which reveals the 4G (LTE) network coverage of the United Kingdom’s four primary mobile operators across 16 of the biggest UK cities. EE delivered the best coverage but often only by the narrowest margin.

8 of the Most Popular UK Rail Transit Lines Ranked by Mobile Quality

11th April, 2018 (2 Comments)

A new RootMetrics study has ranked eight of the United Kingdom’s most popular rail transit lines by the quality of their on-board Mobile (3G and 4G) network connectivity. Overall those taking a train via the ‘London Paddington to Reading‘ route are likely to have the best experience.

2018 Q1 UK Fixed Superfast Broadband Coverage Reaches 95.1%

9th April, 2018 (20 Comments)

An independent model has estimated that the coverage of fixed “superfast broadband” (24Mbps+) services across the United Kingdom has grown slightly from 94.7% in December 2017 (here) to 95.1% at the end of March 2018, with most of the increase being fuelled by publicly funded projects.

Councils Complain About England’s Below Average Broadband Speeds

6th April, 2018 (17 Comments)

The County Councils Network (CCN), which highlights itself as the “national voice” for England’s 37 county councils, has today claimed that 72% of the country’s counties are below the national average download speed of 45Mbps and 27% have average speeds below Ofcom’s 30Mbps+ definition of “superfast“.

Who is Building – UK Summary of Full Fibre Broadband Plans and Investment UPDATE18

5th April, 2018 (29 Comments)

The past 24 months have been awash with announcements about “full fibre” (FTTP/H) broadband network builds across the United Kingdom, which can sometimes make it a little bit difficult to keep track of all the developments (nice problem to have). So here’s a quick summary of the key plans.

Which? Rank UK Broadband ISPs by the Top Four Complaints

2nd April, 2018 (15 Comments)

A new survey of more than 1,900 broadband customers across 12 different ISPs has revealed how each are ranked when ordered by the top four most common service complaints (price hikes, slow speeds, connection problems and router faults).

Openreach Interview – The Challenges of Delivering Fast UK Ethernet

30th March, 2018 (8 Comments)

Today high speed Ethernet lines supply capacity for everything from your broadband ISP connection to cash machines and delivering them can be difficult. So much so that Openreach’s (BT) Kevin Murphy has warned that some of Ofcom’s key performance targets may be “operationally unachievable.“

1 in 7 UK Parents Claim Poor Home Broadband Hampers Education

27th March, 2018 (10 Comments)

A new uSwitch.com survey, which was conducted with 1,000 UK parents of children aged 5-18, has claimed that 15% of respondents (allegedly equivalent to around 1.2 million children) think slow home internet connection speeds are “negatively impacting their child’s education.”

UK Businesses Suffered Two Major Internet Outages Each in 2017

26th March, 2018 (11 Comments)

A new survey of 500 UK businesses by Opinium, which was commissioned by broadband ISP Beaming, has claimed that on average firms suffered two major internet outages each during 2017 and thus lost almost 82 million productive hours.

UK Broadband ISPs Failing to Provide Enough Speed Information

23rd March, 2018 (2 Comments)

A new Mystery Shopper study conducted by consumer magazine Which? has revealed that major broadband ISPs are only giving the required information about connection speeds under Ofcom’s Code of Practice (CoP) less than half (47%) of the time, with some (e.g. TalkTalk) doing worse than others.