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Articles for Category Tag - TalkTalk

 

20th June, 2016 (0 Comments)

A cross-party Culture, Media and Sport Committee has published the outcome from an inquiry into Internet (cyber) security, which was setup following last year’s TalkTalk hack. The report recommends a series of changes, including jail terms for “data abusers” and fines for those who “fail to report, prepare for or learn from data breaches“.

20th June, 2016 (2 Comments)

The Competition and Markets Authority has today rejected opposing appeals by BT and TalkTalk against Ofcom’s “margin squeeze” test, which is designed to keep the incumbent operator’s FTTC (VULA) based superfast broadband prices fair. But BT did win a small victory over its compliance period.

20th June, 2016 (35 Comments)

The CEO of UK broadband provider TalkTalk, Dido Harding, has donated here annual £220,000 bonus to charity. The decision follows last year’s cyber-attack (here), which cost the operator tens of millions and resulted in a large number of subscribers having their personal data compromised.

18th June, 2016 (8 Comments)

The first half of 2016 has seen average broadband speeds rise as consumers increasingly switch to faster services, with Virgin Media delivering the fastest average broadband download speeds and Zen Internet coming top for uploads. Meanwhile EE remains the king for Mobile Broadband.

14th June, 2016 (6 Comments)

Once again websites and email services that belong to broadband ISP TalkTalk appear to be suffering from further disruption today and have been up and down like a yo-yo, although so far the provider hasn’t provided much of an explanation for the problems.

8th June, 2016 (0 Comments)

Subscribers who take one of TalkTalk’s broadband, TV (YouView), phone and or mobile bundles may be displeased to learn that the ISP’s Entertainment Package of premium television will lose six of its channels from 30th June 2016, including some big names like the ‘Discovery Channel’.

6th June, 2016 (4 Comments)

UK ISP TalkTalk, which has itself recently been the subject of several major hacks and related personal data breaches that sadly triggered quite a few fraudulent calls to subscribers, has today joined with Get Safe Online to launch their nationwide ‘Beat the Scammers‘ information campaign.

3rd June, 2016 (12 Comments)

Ofcom has opened a new investigation after TalkTalk complained about the amount of money being charged by Openreach (BT) for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), which are often used to resolve customer phone or broadband problems.

1st June, 2016 (6 Comments)

The Advertising Standards Authority has banned a website advert for TalkTalk’s Super Router (Huawei HG633 / HG635) hardware after BT complained that the device was making misleading performance claims, such as one that boasted of delivering “the strongest signal and fastest speeds in the UK.”

27th May, 2016 (8 Comments)

Telecoms provider TalkTalk has reduced the price of their ‘up to’ 38Mbps capable “Superfast Fibre Broadband” (FTTC) service to just £5 per month for 12 months (£17.50 for 6 months after that and then £19.50 thereafter), but don’t forget to add the line rental charge of £17.70 per month on top (equivalent of £15.93 a month when pre-paid for 1 year).

16th May, 2016 (18 Comments)

A new “all-industry coalition“, which represents alternative network providers and major UK players like Sky Broadband, TalkTalk and Vodafone, has today put pressure on Ofcom to deliver on its Strategic Review by publishing a plan that sets out how they think the regulator should deliver a better and more independent Openreach.

12th May, 2016 (6 Comments)

After a rocky start TalkTalk appears to be on the path to recovering from last year’s cyber-attack, but not before reporting that they ended Q1 2016 (calendar) with a total of 3,996,000 on-net broadband subscribers (down from 4.1 million six months ago). Elsewhere mobile customers might be in for a difficult transition.

11th May, 2016 (0 Comments)

Customers of TalkTalk’s broadband based TV service may be pleased to learn that the premium BTSport content will be available to them from June 2016, which means that they’ll be able to subscribe to the related TV channels on a rolling monthly contract directly from BT.

3rd May, 2016 (4 Comments)

The Advertising Standards Authority (ASA) will this week unveil their final proposals for clearing up misleading broadband prices and TalkTalk is the first to jump, with the ISP pledging to adopt a single “all-in pricing” for their bundles of broadband, phone (line rental) and / or mobile and TV.

29th April, 2016 (0 Comments)

The UK telecoms regulator is consulting on a request from TalkTalk to vary concurrent spectrum access licences for 3.3MHz of radio spectrum in the 1800MHz band, which would support the ISP’s plan to launch a new broadband router with small cell based 4G (LTE) mobile femtocell technology inside.

26th April, 2016 (1 Comment)

Apparently everybody has to have their own Internet video streaming service and TalkTalk has become the latest to join the party with the launch of their new Blinkbox based pay-as-you-go (payg) TV Store, which claims to offer “the latest movies and hit TV shows at Britain’s lowest price” to everybody.

26th April, 2016 (0 Comments)

Last year’s traumatic hack of TalkTalk’s website, which exposed the personal details of 156,959 customers’ (including 15,656 bank account numbers and sort codes), is continuing to have repercussions after Staffordshire Police confirmed that a sixth person had been arrested.

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