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Articles for Category Tag - TalkTalk

UK ISPs TalkTalk and BT Suffer Most Negative Feedback from Consumers

6th March, 2014 (4 Comments)

A new TalkTrack report from marketing research firm Keller Fay has revealed that an estimated 3 million negative opinions are exchanged about one or other of five major broadband ISPs providers each day, with BT and TalkTalk suffering the most from Negative Word of Mouth (NWOM). But the news is better for the rest.

UK ISP TalkTalk Cuts Essentials TV and Broadband to £5 Per Month

6th March, 2014 (0 Comments)

Budget communications provider TalkTalk has reduced the price(s) of their triple-play Essentials TV and Plus TV (YouView) broadband bundles to £5 and £10 per month respectively for the first 6 months of service (£7.50 and £15.50 thereafter). A £50 Love2Shop voucher has also been included.

UPD BT Demand Ofcom to Stop Subsidising TalkTalk and Sky’s UK Broadband

28th February, 2014 (0 Comments)

The endless spat over competition in the United Kingdom’s wholesale broadband ISP market took another turn today after BT used a new report from Plum Consulting to support their calls for Ofcom to “level the playing field” by ending its “pricing distortion” policy, which they claim allows rival ISPs to offer cheaper services.

UK ISP TalkTalk Reports Rapid Uptake of FREE Privacy Calling Features

26th February, 2014 (3 Comments)

Budget broadband and calls provider TalkTalk reports that its recent move to become “the first and only ISP” to make all of their fixed phone line privacy calling features (e.g. Last Caller Barring and Anonymous Caller Reject) completely free has boosted the number of customers using the service almost four-fold.

UK ISPs PlusNet, Sky and Virgin Media Top 2014 Home Broadband Survey

17th February, 2014 (0 Comments)

The results from the joint annual PC Advisor magazine and Broadband Genie Home Broadband Survey 2014 have been announced, which saw PlusNet pick-up the award for ‘Best Broadband Provider’. Sky Broadband, Gigaclear and Virgin Media also picked up some awards.

Growth Spurt as UK ISP TalkTalk Reaches 4.186m Broadband Subscribers

4th February, 2014 (0 Comments)

Budget communications provider TalkTalk has seen its strongest quarterly growth in broadband subscribers yet, fuelled by additions from their new deal with the Post Office, after the operator added +110,000 customers during Q4 2013 (calendar) to reach a total of 4,186,000 (up from just +5k added in Q3 2013).

UK ISPs BT and TalkTalk Reject Demand to Obstruct Unlicensed Gambling Sites

21st January, 2014 (1 Comment)

The Gambling Commission, which was set-up under the Gambling Act 2005 to regulate commercial gambling in Great Britain, has been told by two of the country’s largest broadband ISPs that it will need to seek a court order before they can impede access to unlicensed gambling websites.

TalkTalk Become First Big UK ISP to Offer FREE Privacy Calling Features

16th January, 2014 (9 Comments)

Budget broadband provider TalkTalk today claims to have become “the first and only ISP” to make all of its fixed phone line privacy calling features, such as Last Caller Barring and Anonymous Caller Reject, completely free.

Sky Broadband, TalkTalk and Virgin Media Slapped for Misleading UK Ads

8th January, 2014 (1 Comment)

The United Kingdom’s Advertising Standards Authority (ASA) has kicked off 2014 by upholding a variety of complaints against “misleading” adverts for broadband and other services supplied by Sky Broadband (BSkyB), AOL Broadband, TalkTalk, Virgin Media and separately also YouView’s (IPTV) platform that some of the big ISPs use.

The UK Top 6 Fastest Fixed Line Home Broadband ISPs for 2013

3rd January, 2014 (0 Comments)

The latest consumer Internet speed testing data for December 2013 reveals that Virgin Media has maintained its position as the fastest broadband ISP with a download speed of 35.387Mbps (Megabits per second). By contrast the overall national average download speed for all the largest providers was 18.376Mbps and uploads hit 3.320Mbps.

UPDATE2 Big Broadband ISPs Report Christmas UK Internet Traffic Record

30th December, 2013 (2 Comments)

Several major broadband ISPs, including BT and Sky Broadband (BSkyB), have both reported record breaking levels of Internet traffic over Christmas Day compared with the same time last year. For example, BT’s consumer data traffic peaked at 10pm with a transfer rate of 1,086,822 Megabits per second.

UPDATE ISPs BT, Sky and TalkTalk in Compensation Dispute over LLU Lines

19th December, 2013 (0 Comments)

Ofcom has today opened two similar but semi-separate disputes that concern BT’s provision of fully unbundled (MPF LLU) phone and broadband lines to TalkTalk and Sky Broadband, which the national telecoms operator is required to offer on “fair and reasonable terms“.

BT and Virgin Media Add £50 and £100 Gift Credits and Vouchers

29th November, 2013 (0 Comments)

It’s the Christmas war of the voucher cards again. New customers who sign-up to a broadband bundle from BT, Virgin Media or TalkTalk are for the next week or two being offered a variety of special account credits or voucher cards with their orders, some of which are worth up to £100 and stack with existing discounts.

UPDATE TalkTalk and Sky Accuse BT of Using Accounting Trick to Hike Prices

27th November, 2013 (9 Comments)

Ofcom’s on-going review into the United Kingdom’s fixed telecoms market took a new turn today after ISPs Sky Broadband and TalkTalk accused BT of using “accounting tricks” to make the price of UK unbundled (LLU) Internet and phone lines more expensive for rival ISPs, which usually gets passed onto consumers.

TalkTalk Edges Slowly to 4.076m UK Broadband Subscribers as FTTC Booms

12th November, 2013 (0 Comments)

Budget conscious Internet and phone provider TalkTalk has today posted its latest results to Q3-2013 (calendar) and revealed that they only added +5,000 broadband subscribers (down from +8k in Q2 and +10k in Q3) to total 4,076,000. But the uptake of their superfast broadband (FTTC) product has continued to skyrocket.

UPDATE2 UK ISP TalkTalk Prep New Broadband Super Router with Ultrafast WiFi

4th November, 2013 (16 Comments)

Broadband and phone provider TalkTalk appears to be preparing to take on rival ISPs by upping its game with the forthcoming launch of a new “Super Router“, which will be based off the latest Huawei HG635 hardware and appears to feature the most recent Gigabit (1000Mbps+) capable wifi wireless networking specification (802.11ac).

UK ISP TalkTalk Facebook Ad Banned for Misleading Half Price Promo

30th October, 2013 (0 Comments)

Budget ISP TalkTalk has had one of its “Hottest Half Price” Facebook promotions for their “TV, broadband, fibre and calls” bundle banned after it claimed that the triple-play package was priced from just £7.75 a month, although it failed to mention the line rental charge.