Customers of UK ISP TalkTalk Unable to Reach UK2 Web Hosting UPDATE
An unspecified network problem has been preventing TalkTalk’s broadband ISP customers from accessing any servers belonging to the website hosting company UK2.net since earlier this morning. At the time of writing nobody appears to know quite when it will be resolved.
The issue, which was spotted by The Register, is not mentioned on TalkTalk’s own service status page but the provider is aware of there being a fault. Meanwhile UK2’s own service status page has, for the past 7 hours, simply stated: “Our clients report problems related to TalkTalk ISP connectivity. Clients of this ISP can’t reach different resources within our network. Our network team is working on this issue.”
@UK2Help Hi there! Do you have a ticket # we can reference to take a look at this?
-Sarah— UK2.NET (@UK2) July 5, 2018
UPDATE 6th July 2018 – 9:22am
An update posted at 5pm yesterday by UK2 casts the blame back toward TalkTalk: “Our network team has investigated this issue and confirmed it is not an issue with our network. We are currently awaiting updates from TalkTalk regarding issues on their network.” We believe this has since been resolved but that’s not yet confirmed.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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uk2.net working from my TTBusiness line.
It’s also working for me from my AAISP connection (via TalkTalk Business).