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Articles for Category Tag - TalkTalk

UK Citizens Advice Accuses Broadband ISPs of False Price Promises

22nd July, 2015 (0 Comments)

The Citizens Advice agency has once again criticised the way in which some home broadband ISPs promote their services, such as via allegedly “hidden charges” like phone line rental, starter fees and router delivery costs.

UK ISP TalkTalk Issues Unusually Vague Trading Update for Q2 2015

22nd July, 2015 (0 Comments)

ISP TalkTalk appears to have somewhat broken with tradition this morning by issuing a surprisingly vague trading update for the second quarter of 2015, which reveals very little except to confirm that the migration of Tesco’s broadband customers onto their network has “begun well” and should complete over the coming months.

ISP TalkTalk and Vodafone in Big Competition Spat Over UK Mobile Market

21st July, 2015 (5 Comments)

A row over competition in the UK market for Mobile Virtual Network Operator (MVNO) services has erupted after broadband ISP TalkTalk accused Vodafone of “withdrawing entirely from the MVNO market“, which would seriously limit the choices for BT and EE’s rivals when hunting for an alternative supplier.

UPDATE Broadband ISPs Brace for Free MS Windows 10 Internet Data Hog

20th July, 2015 (18 Comments)

On 29th July Microsoft will release its new Windows 10 operating system software, which is being offered as a free upgrade to millions of existing Windows customers around the world. But broadband ISPs are nervous about the impact that so many subscribers downloading the 3GB+ (GigaByte) update could have on their networks.

C4L and TalkTalk Expand UK Reach of Uncontended Ethernet over FTTC

20th July, 2015 (0 Comments)

Internet provider TalkTalk Business has joined forces with Bournemouth-based ISP C4L to roll-out their unlimited usage “zero contention” Ethernet over FTTC (EoFTTC) service across the United Kingdom.

UK ISPs and Rights Holders to Begin Internet Anti-Piracy Campaign

15th July, 2015 (4 Comments)

The Government is nearly ready to join with Rights Holders and four of the country’s largest broadband ISPs to kick off a major “multi-media education campaign“, which will encourage Internet users to “do the right thing” and use legal services instead of piracy. Warning letters (email alerts) will also be sent to some broadband subscribers.

TalkTalk Offer 6 Months FREE Netflix with Plus TV Broadband Bundle

15th July, 2015 (0 Comments)

UK ISP TalkTalk has announced that their Plus TV bundle of unlimited broadband, phone (anytime calls), premium TV (YouView) and a free mobile SIM, which is priced at £10 per month and comes with a £75 Love2shop voucher, now also includes 6 months of free HD access to video streaming service Netflix (until 30th July).

UPDATE Do 7 out of 10 Sky Broadband Users Really Censor Adult Sites?

14th July, 2015 (4 Comments)

A new report claims that around 7 out of 10 Sky Broadband customers have enabled the ISPs network-level filtering (Parental Controls), which was enforcedly introduced last year by all of the largest broadband ISPs to help block “adult content” from young eyes. Sadly it doesn’t always work as intended.

EE Top of the Worst in Ofcom’s Q1 UK Telecoms and TV Complaints Report

30th June, 2015 (1 Comment)

The communications regulator has today published their latest Q1-2015 consumer complaints report, which saw overall complaint volumes continue to fall across most of the major UK mobile, pay tv, fixed line phone and broadband sectors. But the news isn’t so good for EE, which has seen gripes surge.

UPDATE Sky Demand Ofcom Open UK Competition Inquiry into BT Openreach

29th June, 2015 (16 Comments)

Sky (Sky Broadband) has used the backdrop of Ofcom’s on-going strategic review of the UK’s digital communications market to formally demand that the national telecoms regulator launch a competition review of BTOpenreach, which manages BT’s underlying broadband and phone infrastructure.

PlusNet, Virgin Media and Post Office Rated Best for Customer Service

26th June, 2015 (6 Comments)

Broadband and phone providers PlusNet, Virgin Media and the Post Office have come top of a new survey of customer service quality, which questioned some 14,000 respondents about their experiences. Sadly TalkTalk / AOL and EE could all be found at the lowest rated end of the scale.

BT, Virgin Media and TalkTalk to Work on New Business Broadband Code

25th June, 2015 (0 Comments)

The UK telecoms regulator claims Virgin Media, BT and TalkTalk have all agreed to help address the problem of poor business broadband speeds by jointly working to build a new Code of Practice, which is similar to the code that already works to protect consumers from slow Internet speeds.

UK ISP TalkTalk Confirm First Prices for 940Mbps FTTH Broadband in York

23rd June, 2015 (12 Comments)

Internet provider TalkTalk has revealed the first package and price details for their new 940Mbps capable Fibre-to-the-Home (FTTH/P) broadband network in the city of York (England), which as we revealed last month is being called Ultra Fibre Optic (UFO). Existing customers will effectively get it at “no extra cost“.

Ofcom Attempt to Finally Resolve BT Ethernet Overcharging Dispute

22nd June, 2015 (0 Comments)

After several years and various legal challenges the UK telecoms regulator has proposed what could be the final resolution to a long running dispute relating to BT’s overcharging for business Ethernet services, which initially required them to repay £94.8m to Sky (Sky Broadband), TalkTalk, Virgin Media, Cable & Wireless Worldwide (Vodafone) and Verizon.

Which? Report Slams Big UK Broadband ISPs for Misleading Service Speeds

18th June, 2015 (11 Comments)

Consumer magazine Which? has published a new report that attacks some of the biggest broadband ISPs, particularly BT, TalkTalk and PlusNet, for allegedly continuing to promote Internet download speeds that the majority of their customers will never be able to achieve. But are tougher advertising rules the best fix?

TalkTalk Offers UK Quad-Play Plus TV Broadband Bundle for GBP10

15th June, 2015 (0 Comments)

Budget ISP TalkTalk has announced that their top Plus TV bundle of unlimited broadband, phone (anytime UK calls), premium TV content (YouView) and a free mobile SIM is being reduced from £20 to just £10 per month for the first 18 months of service. A £100 Love2shop voucher has also been thrown in.

UK ISP TalkTalk Add FREE Install to GBP5 Superfast Fibre Broadband Offer

6th June, 2015 (6 Comments)

Budget Internet provider TalkTalk has announced that their ‘up to’ 38Mbps capable unlimited “Superfast Fibre Broadband” (FTTC) package, which is currently priced at just £5 per month for the first 12 months of service (£15 thereafter), has now added free installation into the mix (saving another one-off fee of £25).