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Articles for Category Tag - TalkTalk

Broadband ISP TalkTalk Removes Setup Fees for Black Friday

25th November, 2016 (0 Comments)

TalkTalk has informed us that their Black Friday offer removes all setup fees from their broadband packages and TV bundles, which for example could save £25 off their ‘up to’ 38Mbps “Faster Fibre Broadband” (FTTC) service. Various half-price TV offers will also run on their Sky Cinema and Sports content.

BT and TalkTalk TV to Benefit from YouView IPTV Box Update

23rd November, 2016 (12 Comments)

Over the next few months some 2.5 million UK owners of a YouView (IPTV) based set-top-box, which includes TalkTalk and BT’s broadband-based TV subscribers, will start to benefit from a major “next generation” update that will enable the platform to do more, work faster and harness Cloud technology.

Ofcom Sets Rules for the 2.3GHz and 3.4GHz UK Mobile Spectrum Auction

21st November, 2016 (0 Comments)

After a long delay Ofcom has unveiled the rules for their forthcoming auction of radio spectrum in the 2.3GHz (2350-2390MHz) and 3.4GHz (3410-3600MHz) bands, which will help mobile operators to launch Mobile Broadband (4G) services with “very fast download speeds“. But it’s bad news for BT / EE as a cap will apply.

TalkTalk Boost UK Network Capacity by 100Gbps for ‘The Grand Tour’

19th November, 2016 (23 Comments)

UK ISP TalkTalk has revealed that they’ve had to add an additional 100Gbps (Gigabits per second) of data capacity to their network just to help cope with any extra load being generated by Amazon Prime’s new TV show, The Grand Tour (aka – Top Gear, but not on the BBC).

Zen Internet Tops Which? UK Broadband Survey, But TalkTalk Bottom

18th November, 2016 (7 Comments)

Consumer magazine Which? has published the outcome from their latest H2 2016 reader survey of broadband ISP satisfaction, which for the 10th time has named Zen Internet the best of the bunch. Sadly the news isn’t so good for TalkTalk, which had the lowest customer satisfaction score of 37%.

Ofcom UK Rules BT Overcharged ISPs TalkTalk and Sky for Engineer Work

17th November, 2016 (12 Comments)

Ofcom has today ordered BT to repay (with interest) TalkTalk and Sky Broadband after the telecoms regulator found that the national operator had “overcharged” both ISPs for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC).

Ookla Award the Fastest BIG UK Mobile and Fixed Line Broadband ISPs

17th November, 2016 (7 Comments)

The company behind the popular Speedtest.net service, Ookla, has published its annual ‘Speedtest® Market Report‘ for the United Kingdom and revealed that we rank just 30th in the world for average fixed line broadband speeds (Virgin Media is the fastest ISP) and 32nd for Mobile Broadband (EE is top).

TalkTalk Hack – Boy Admits 7 Charges Under the Computer Misuse Act

15th November, 2016 (7 Comments)

A 17-year-old boy, who is too young to be named, has today admitted to seven charges under the Computer Misuse Act 1990 in connection with last year’s cyber-attack on TalkTalk’s website and the subsequent leaking of customer details. The case is being heard by the Norwich Youth Court.

UK ISP TalkTalk Loses Fewer Broadband Users and Details York FTTP Plan

15th November, 2016 (29 Comments)

TalkTalk has published their latest interim results for the 6 months to 30th September 2016 (H1 2017), which saw them lose fewer on-net broadband customers (-29,000) in the period to total 3,967,000 and 21% of those (779K) take their FTTC “fibre broadband” products (with 2,500 on FTTP in York).

TalkTalk Calls for BDUK to Stop Using Analysys Mason Over BT Fear

7th November, 2016 (22 Comments)

UK ISP TalkTalk has written a letter to the CEO of the Government’s Broadband Delivery UK programme, Chris Townsend, which warns that “serious conflicts of interest” may exist if they continue to use research provided by Analysys Mason, an analyst firm that is also assisting BT in a number of related areas.

TalkTalk to Extend 940Mbps FTTH Broadband in York to 40000 Premises

25th October, 2016 (36 Comments)

After leaving us in suspense TalkTalk and Cityfibre have today confirmed that their joint 940Mbps Fibre-to-the-Home (FTTH) broadband trial in the city of York (England) will be extended from 14,000 premises passed today to another 40,000 over the next 2 years; supported by a new investment of £20m.

2016 UK PC Pro Awards Zen Internet and Plusnet Best for Broadband

22nd October, 2016 (23 Comments)

Consumer magazine PC Pro has published the latest results from their annual PC Pro Awards 2016, which saw Zen Internet win the best broadband ISP gong and Plusnet secure the “Recommended” (runner-up) spot. Sadly it wasn’t such a good day for TalkTalk and EE.

Oh Hai Cityfibre! Virgin Media to Extend 300Mbps Broadband in York

19th October, 2016 (20 Comments)

Cable operator Virgin Media has announced that their 300Mbps capable “fibre optic” broadband and TV network will be expanded to reach an additional 20,000 homes and businesses in the UK city of York, which is where Cityfibre, Sky Broadband and TalkTalk have also been deploying 940Mbps FTTP.

BT Says – We’ll Do the 10Mbps Broadband USO Without Public Funding

12th October, 2016 (9 Comments)

BT has said that the Government can avoid imposing a tricky industry levy on ISPs or using public funding to help pay for the proposed 10Mbps broadband Universal Service Obligation (USO) because they’ll take the full responsibility, as well as pushing superfast broadband (24Mbps+) to 97-98% of the UK.

UK ISP TalkTalk Renews Premium TV Channels Deal with Sky

7th October, 2016 (1 Comment)

Broadband ISP TalkTalk has renewed their TV deal with Sky, which means that customers will continue to receive access to premium entertainment channels like Sky 1 and Sky Living, as well as live and on-demand content from Sky Sports, Sky Cinema and the pay-per-view Sky Box Office service.

UK ISP TalkTalk Hit by HUGE £400,000 Fine for Personal Data Breach

5th October, 2016 (15 Comments)

Ouch. The Information Commissioner’s Office (ICO) has today battered budget ISP TalkTalk with a “record fine” of £400,000 because of “security failings” that occurred during last October’s devastating personal data breach and cyber-attack.

Energy Supplier First Utility to Launch UK Home Broadband Service

5th October, 2016 (0 Comments)

Independent energy supplier First Utility has quietly revealed that they plan to mirror rival SSE by launching their own fixed line home broadband and phone service this month, which should help to boost customer retention.