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Articles for Category Tag - TalkTalk

Sky Confirm First Customers Live on 940Mbps Broadband in York UK

28th September, 2015 (9 Comments)

As expected Sky Broadband has today echoed last week’s news from TalkTalk (here) and Cityfibre, which confirmed that the first trial customers are now live on their joint “ultrafast” 940Mbps capable Fibre-to-the-Home (FTTH/P) network in the city of York (North Yorkshire).

First Trial Users Live on Sky and TalkTalk’s 940Mbps Broadband in York

23rd September, 2015 (17 Comments)

As expected TalkTalk has confirmed that the first trial customers are now live on their joint 940Mbps capable Fibre-to-the-Home (FTTH/P) broadband network in the city of York, which is being built alongside Sky Broadband and Cityfibre. An early 2016 commercial launch has also been set.

Ofcom Names the Worst UK Telecoms and Broadband ISPs for Q2 2015

22nd September, 2015 (4 Comments)

The telecoms regulator has published its latest quarterly report into the volume of complaints experienced by all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual the news is good for some providers (e.g. Sky Broadband, Virgin Media) and bad for others (e.g. EE).

UPD IoD Join Sky, TalkTalk and Vodafone in Call for BT Competition Probe

21st September, 2015 (17 Comments)

The Institute of Directors (IoD), INCA and Self-Employed & Freelancer Association (IPSE) have today joined Sky (Sky Broadband), TalkTalk and Vodafone in a new open letter that calls for the telecoms regulator to subject BT to a competition probe, which could result in the operator being split up.

TalkTalk Cuts Unlimited Superfast Fibre Broadband to GBP5 Per Month

16th September, 2015 (9 Comments)

Budget ISP TalkTalk has reduced the cost of their ‘up to’ 38Mbps (2Mbps upload) capable unlimited “Superfast Fibre Broadband” (FTTC) service to just £5 a month for the first 6 months of service and then £10 per month for 12 months (£15 thereafter). A free connection and £50 Love2shop voucher are also included.

Which Name BT, TalkTalk and Vodafone Worst for Customer Service

15th September, 2015 (4 Comments)

A new Which? survey of the United Kingdom’s 100 biggest brands, which focused on customer service quality, has revealed that energy and telecoms firms dominate the bottom of the table where BT, TalkTalk and Vodafone were all also singled out for criticism.

UPDATE Footpath Fix for Sky Broadband and TalkTalk’s York FTTH Rollout

14th September, 2015 (8 Comments)

Deploying a new ultrafast (940Mbps capable) fibre optic broadband network in urban areas is never easy, as demonstrated by Cityfibre’s joint roll-out of a new Fibre-to-the-Home (FTTH/P) service with Sky Broadband and TalkTalk in York where some areas could need corrective work.

Virgin Media, Cityfibre and Zayo Oppose Ofcom’s Regulated BT Dark Fibre

14th September, 2015 (4 Comments)

Several major telecoms operators (Cityfibre, Virgin Media, euNetworks and Zayo) have joined forces to create the Infrastructure Investors Group (IIG) and they oppose the UK regulators move to open up access to BT’s Dark Fibre lines for rival providers. BT will be pleased.

UPDATE Price Details for Sky Broadband’s 940Mbps FTTH Service in York

2nd September, 2015 (19 Comments)

Sky Broadband appears to have quietly unveiled the pricing for their forthcoming “Sky Ultra Fibre Optic” service in the city of York (England), where they’re working alongside Cityfibre and TalkTalk to roll-out a new 940Mbps capable Fibre-to-the-Home (FTTH/P) network. Oddly, line rental still exists.

UK ISP TalkTalk Follows BT to Hike Broadband and Phone Prices

27th August, 2015 (7 Comments)

It’s not been long since TalkTalk announced their last batch of price rises in April 2015 (here) and the bad news is that they’ve today hit customers with a second hike, which will take the standard price of their entry-level broadband package from £5 to £7.50 a month and push line rental from £16.70 to £17.70.

A Quick Note – TalkTalk’s Latest UK Personal Data Breach and Website Woe

21st August, 2015 (5 Comments)

The Carphone Warehouse (CPW) recently suffered a massive breach of its customers personal data, which is believed to have potentially affected 2.4 million people, but not everybody seems to be aware of how this also affected other communications providers like TalkTalk.

Map – Sky and TalkTalk’s 940Mbps UFO FTTH Broadband Coverage of York

19th August, 2015 (10 Comments)

The coverage of Sky Broadband and TalkTalk’s joint 940Mbps capable Fibre-to-the-Home (FTTH/P) broadband network in the city of York (Ultra Fibre Optic), which is being deployed with the help of Cityfibre, is continuing to expand and new coverage has recently been added to the project’s map.

UPDATE2 TalkTalk Call on Rival ISPs to BAN Capped Broadband Packages

19th August, 2015 (19 Comments)

Budget ISP TalkTalk has used a new YouGov survey to claim that consumers who pick broadband packages with a capped usage allowance risk excess data charges, which could be worth £140m across the industry. The provider wants rivals to BAN such products in favour of “unlimited” services.

UK ISP TalkTalk Offers 18 Months of FREE Unlimited Broadband

14th August, 2015 (2 Comments)

Budget Internet provider TalkTalk appears to have responded to their rivals by offering 18 months of free “totally unlimited” Simply Broadband (up to 17Mbps) to new customers, although you still have to take line rental from the equivalent of £15.03 a month when pre-paid or £16.70 as a standard charge.

PlusNet and Virgin Media Top Simplifydigital 2015 UK ISP Awards

13th August, 2015 (6 Comments)

Comparison site Simplifydigital.co.uk has today unveiled the winners of their 2015 Customer Choice Awards, which saw most of the big broadband ISPs (except BT and EE) pickup wins across several broadband, phone and TV categories based on their levels of satisfaction. But sadly you won’t find any smaller ISPs listed.

UPD TalkTalk Offer 18 Months Superfast Fibre Broadband for GBP7.5

3rd August, 2015 (5 Comments)

Budget ISP TalkTalk will later this morning begin offering their ‘up to’ 38Mbps (2Mbps upload) capable totally unlimited “Superfast Fibre Broadband” (FTTC) service at the discounted price of just £7.5 a month for the entire duration of its 18 month contract term (£15 per month thereafter). Free connection and a £50 Love2shop voucher is also included.

UK Citizens Advice Accuses Broadband ISPs of False Price Promises

22nd July, 2015 (0 Comments)

The Citizens Advice agency has once again criticised the way in which some home broadband ISPs promote their services, such as via allegedly “hidden charges” like phone line rental, starter fees and router delivery costs.