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Articles for Category Tag - TalkTalk

Bonus for ISPs Sky Broadband and TalkTalk as Openreach Cut LLU Rentals

31st May, 2017 (3 Comments)

Ofcom has announced that fully unbundled (MPF) ISPs, such as Sky Broadband and TalkTalk, will benefit from a small reduction to their annual Openreach (BT) wholesale charge for related customer lines to £84.38 +vat (currently £85.29), effective from 1st July 2017.

UK ISP TalkTalk Preps “Britain’s best value unlimited fibre” Broadband Deal

18th May, 2017 (1 Comment)

In an effort to retake the budget crown TalkTalk has claimed that they will tomorrow launch “Britain’s best value unlimited fibre” package, which offers broadband speeds of up to 38Mbps (FTTC / VDSL2) for just £25 per month on a 24 month contract term.

UPD Sky, TalkTalk and Vodafone Moan of £140m Delay to Cheaper Broadband

18th May, 2017 (56 Comments)

Broadband providers Vodafone, TalkTalk and Sky Broadband have complained that Ofcom’s delay to the introduction of their recently proposed wholesale price reduction on Openreach’s (BT) 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) service could cost consumers £140 million.

ISP TalkTalk Business Cuts UK Broadband and FTTC “Fibre” Prices

17th May, 2017 (0 Comments)

New customer of TalkTalk Business may be interested to know that the ISP has cut the price of their ADSL2+ and FTTC based broadband and phone line rental packages until 30th June 2017, with the discounts lasting for the first 12 months of service.

UK ISP TalkTalk Slows Broadband Bleed and Sees Strong “Fibre” Take-up

10th May, 2017 (0 Comments)

Internet provider TalkTalk has today published their latest full year results to 31st March 2017, which saw them bleed fewer on-net broadband subscribers (-20k in H2 vs -29k in H1) in the period to total 3,947,000 and 25% of those take their FTTC based “fibre broadband“.

BT Lose Appeal Over Ofcom Demand for £22m Ethernet Interest Payment

5th May, 2017 (0 Comments)

After years of fighting, the Court of Appeal has rejected BT’s most recent attempt to stop a ruling by Ofcom over the rate of interest payable in respect to their past overcharging for Ethernet services, which could force them to pay £22m+ to rivals. Next stop.. Supreme Court?

UK ISP TalkTalk Cuts 17Mbps Unlimited Broadband and Phone to £20

28th April, 2017 (0 Comments)

New customers looking to take TalkTalk’s entry-level ‘up to’ 17Mbps unlimited “Fast Broadband” and phone bundle may wish to know that the price has dropped to £20 per month for the first 12 month contract term (£25.50 thereafter). A TV (YouView) box can also be added for an extra £25 (one-off).

Two More TalkTalk ISP Hackers Convicted of 2015 Cyber-Attack Involvement

27th April, 2017 (0 Comments)

The Central Criminal Court of England and Wales has convicted two further men (Matthew Hanley and Conner Douglas Allsopp) of involvement with the hacking of TalkTalk’s website during October 2015, which exposed masses of customer details and cost the provider £42m.

2017 UPDATE – Which is the Cheapest Unlimited Superfast Broadband ISP

18th April, 2017 (3 Comments)

Choosing an unlimited “superfast broadband” (24Mbps+) ISP based on price alone isn’t always the wisest idea. Never the less some people will always preference saving a few pounds over getting the best quality, but sadly the job of trying to figure out which is the cheapest isn’t easy.

TalkTalk Hampers BT, Sky and Virgin Media’s Voluntary Compensation Code

17th April, 2017 (2 Comments)

A second attempt by three of the United Kingdom’s largest broadband ISPs to secure a new Voluntary Code of Practice for handling Automatic Compensation, which would be paid during a total loss of service, is being disrupted by TalkTalk’s refusal to sign-up.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

UPD ISP TalkTalk Business Adopt BT Openreach Dark Fibre After CMA Ruling

10th April, 2017 (0 Comments)

UK Internet provider TalkTalk Business has today confirmed that they will be one of the first ISPs to adopt Openreach’s (BT) proposed ‘Dark Fibre Access‘ product, which follows a key ruling by the Competition and Markets Authority (CMA) that will affect how the service is priced.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

UPDATE Big UK Broadband ISPs Pledge NO Exit Fees for Armed Forces Users

27th March, 2017 (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

ISPs Give Mixed Verdict on Compensation System for Broadband Faults

25th March, 2017 (18 Comments)

Internet providers from across the industry have today given a mixed reaction to Ofcom’s newly proposed Automatic Compensation system, which will force fixed line phone and broadband ISPs to pay out cash or bill credits to consumers if they suffer a total loss of service for more than 2 days.