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Articles for Category Tag - TalkTalk

Big UK ISPs Report Huge Data Surge During XBox One Launch Event

23rd May, 2013 (5 Comments)

The Tuesday night launch of Microsoft’s new XBox One console triggered a “big spike” in UK internet traffic as people tuned-in to the various live video streams and websites. Traffic on one of the Content Delivery Networks within TalkTalk’s infrastructure rose from 80Gbps (Gigabits per second) to 120Gbps and the same was true of other ISPs.

TalkTalk UK Grows to 4.063m Broadband Users and Preps LLU Expansion

16th May, 2013 (0 Comments)

Budget internet and phone provider TalkTalk has published its latest Q1-2013 results, which saw them add another +10,000 broadband subscribers (unchanged from Q4-2012) to total 4,063,000 customers. The number of people taking their Superfast Fibre (FTTC) service also grew to 73,000 (+21k and broadly unchanged from Q4-2012).

Big UK ISPs Should Make Critical Support Contacts Easier to Find

13th May, 2013 (8 Comments)

At some point nearly all of us, for good or ill, will need to contact our broadband ISP or phone provider but how hard is it to find the correct details and what sort of support services are on offer? ISPreview.co.uk took a long look at ten of the UK’s best known providers to see how they compared.

TalkTalk UK Offers its Plus TV and Broadband Bundle at £10 for 6 Months

9th May, 2013 (0 Comments)

Budget ISP TalkTalk has announced that its Plus TV package, which bundles unlimited broadband with anytime calls to UK landlines and its YouView (IPTV) based Television service, will be priced at £10 a month for the first 6 months of service (£15.50 thereafter).

ASA UK Ban TalkTalk National Press Ad for Misleading Best Value ISP Claim

8th May, 2013 (1 Comment)

A complaint from Sky Broadband (BSkyB) has prompted the Advertising Standards Authority (ASA) to ban a national press advert for TalkTalk’s triple-play Plus TV bundle of unlimited broadband, phone and TV services after it misleadingly claimed to be “Britain’s best value” package.

UPDATE BT Refute TalkTalk Commissioned Study of its FTTC ISP Prices

8th May, 2013 (11 Comments)

National UK telecoms operator BT has said that they “completely refute the basis” of a controversial new TalkTalk commissioned study into its superfast broadband charges as bearing “little resemblance to the actual costs incurred“.

UK Superfast Broadband Take-Up Expected to Skyrocket by 2020

7th May, 2013 (20 Comments)

A leaked TalkTalk commissioned report from German analyst Wik Consult has predicted that take-up of superfast broadband (FTTC / P) services on BT’s (Openreach) platform will reach a “maximum” of 65% of addressable customers by 2019 and Virgin Media will hit 100% in 2017. But are BT’s prices anti-competitive?

Prospect Union Slams Ofcom UK Probe of BT Superfast Broadband Prices

3rd May, 2013 (21 Comments)

Prospect, which claims to be an independent union for professionals like engineers, scientists and managers, has warned that Ofcom’s new TalkTalk supported investigation into BT’s “alleged margin squeeze in superfast broadband pricing” could damage investment in the UK telecoms network.

Ofcom UK Probes BT After TalkTalk FTTC Broadband Competition Complaint

2nd May, 2013 (11 Comments)

BT has said that its “disappointed” after the UK communications regulator, Ofcom, responded to a competition complaint from rival ISP TalkTalk by opening an investigation into whether or not the operator was “abusing a dominant position” in its supply of superfast broadband (FTTC and FTTP) services.

UPDATE Ofcom Fine UK ISP TalkTalk £750k for Abandoned and Silent Calls

18th April, 2013 (9 Comments)

Budget ISP TalkTalk has once again got itself into hot water with the national communications regulator, Ofcom, which has today fined the provider £750,000 for making an “excessive number” of abandoned and silent calls to potential customers during 2011.

T-Mobile and TalkTalk Adverts Banned for Unlimited and YouView Claims

17th April, 2013 (2 Comments)

The UK Advertising Standards Authority (ASA) has banned several ads for TalkTalk’s YouView TV product, which misleadingly described the set-top-box as being “free” despite a £50 install fee. The watchdog also banned an ad for T-Mobile’s (EE) £36 Full Monty Plan after it promoted “Unlimited internet” despite a Traffic Management policy.

UPD BT CEO Claims ISP Rivals Don’t Want the UK to Get Fibre Broadband

8th April, 2013 (45 Comments)

The seemingly endless tit-for-tat row between BT and TalkTalk over competition in the growing market for fibre optic based superfast broadband (FTTC and FTTP) services took another hostile turn over the weekend after BT’s CEO, Ian Livingston, accused rival ISPs of “trying to stop the fibre programme so they can sweat their own copper assets“.

ISP TalkTalk UK Offering 12 Months Half Price Broadband and Calls

5th April, 2013 (1 Comment)

Budget ISP TalkTalk has returned to offering their entry-level Essentials package, which bundles “unlimited” broadband with free evening and weekend calls to UK landlines, at 12 months half-price (i.e. £3.25 a month instead of £6.50). A £25 Love2shop voucher and free connection are also included.

UK ISP TalkTalk Offers 3 Months FREE Unlimited Broadband and Calls

14th March, 2013 (0 Comments)

Budget ISP TalkTalk has begun offering their entry-level Essentials bundle, which includes “unlimited” broadband with included evening and weekend calls to UK landlines, for free during the first three months of service (normally £6.50 a month). A free connection (saves £30) and £25 Love2shop voucher has also been thrown in.

ISP TalkTalk UK Prep New 500Mbps PowerLine and WiFi Adapters

4th March, 2013 (19 Comments)

Budget ISP TalkTalk looks set to begin offering a special branded version of DLink’s latest DHP-W311AV PowerLine adapters to its Plus TV (YouView) based home broadband customers in the not too distant future. The new kit is able to both extend your wifi network and convert a buildings electrical cable into a faster wired network.

ISP TalkTalk Business Migrates UK SMEs to Residential Broadband Package

25th February, 2013 (11 Comments)

TalkTalk Business, which back in 2011 warned SME’s that “domestic grade broadband is not designed to cope with the demands of running a business“, appears to have changed its tune. A large number of their customers have now received letters which confirm that they’ll soon be migrated to the ISPs residential TalkTalk Plus package.

UK ISP TalkTalk Returns to Growth with 4.053m Broadband Subscribers

5th February, 2013 (0 Comments)

Budget UK internet and phone provider TalkTalk can celebrate today after the ISP returned to growth, following a three year period of decline, by adding +10,000 new broadband subscribers during Q4-2012 (total 4,053,000). The number of customers taking their superfast “fibre” broadband (FTTC) package also increased to 52,000 during Q4 (+22k).