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Articles for Category Tag - TalkTalk

TalkTalk Claims 500000 UK Homes Losing 4Mbps of Broadband Speed

7th October, 2013 (23 Comments)

A new study conducted by budget ISP TalkTalk has claimed that over 500,000 homes in the United Kingdom are losing around 4Mbps of broadband download speed due to a bad in-home setup (e.g. poor wiring, not connecting via the Master Socket etc.). But never fear because they might just have a solution.

UK ISP TalkTalk Slashes Plus TV and Unlimited Broadband Bundle to £10

4th October, 2013 (11 Comments)

Budget ISP TalkTalk has cut the price of its triple-play unlimited broadband, TV (IPTV / YouView) and anytime UK phone calls bundle from £15.50 to £10 a month for the first six months of service. A free £50 Love2shop voucher for new customers has also been included.

UPDATE2 UK ISP TalkTalk Cut Entry Level Unlimited Broadband Price to £2.50

25th September, 2013 (0 Comments)

Budget Internet and phone provider TalkTalk has launched its newly rebranded ‘Essentials’ package, which is now called Simply Broadband, alongside totally unlimited usage and all from a standard price of just £2.50 a month (down from £7.50). But there are a few important things missing.

UPD Sky Broadband Criticise BT Openreach UK for Consistently Poor Service

23rd September, 2013 (20 Comments)

BTOpenreach, which is responsible for maintaining BT’s national UK network, has said that it’s always “working to improve” its service after at least two ISPs – Sky Broadband (BSkyB) and TalkTalk – both criticised their service quality ahead of Ofcom’s on-going review of the fixed telecoms market.

The Phone Rage Index Scalds UK ISPs BT, Sky Broadband and TalkTalk

13th September, 2013 (4 Comments)

A new study into the frustration caused by automated phone menus on telephone support and service lines, which are used by multiple companies around the United Kingdom, has listed BT, Sky (Sky Broadband) and TalkTalk in its annual list of the Top 20 worst offenders.

PostOffice UK Users Blame ISP Network Swap for Phone and Support Woes

12th September, 2013 (112 Comments)

Customers of the Post Office’s broadband and phone service have been hit by a variety of service problems, ranging from a total loss of telephone connectivity to an inability to contact support, since the ISP began the migration of their telecoms platform from BTWholesale to TalkTalk Wholesale at the start of September 2013.

TalkTalk UK Raise Advertised Standard Broadband Speed up to 16Mbps

6th September, 2013 (0 Comments)

Budget Internet provider TalkTalk has today followed the other big broadband ISPs by increasing the advertised download speed (“typical speed“) of their standard (ADSL2+) based packages “up to” 16Mbps (Megabits per second) from 14Mbps. But don’t expect to get faster speeds.

Free Cash Vouchers and Credits Galore from BT, TalkTalk, Sky and Virgin Media

6th September, 2013 (8 Comments)

Customers taking a new broadband, phone and or TV service bundle from BT, Sky Broadband, Virgin Media and TalkTalk are being offered a range of special financial incentives as the ISPs go to war over competing voucher and credit promotions.

UPD Virgin Media Say New SuperHub Offers Best Home WiFi of the Big UK ISPs

4th September, 2013 (7 Comments)

Cable ISP Virgin Media (Liberty Global) has today highlighted the latest “independent testing” from the University of Bristol and Farncombe, which appears to show that their new SuperHub wireless broadband router offers better home WiFi performance than BT’s equivalent HomeHub4. It also beat similar kit from Sky Broadband and TalkTalk.

UK ISP TalkTalk Confirms 500000 YouView Broadband TV Subscribers

28th August, 2013 (9 Comments)

Budget Internet and phone provider TalkTalk has announced that its YouView (IPTV) based Plus TV bundle has now managed to attract 500,000 subscribers, which comes 11 months after launching the service and represents 12.28% of their total broadband customer base (4,071,000).

UK ISP Sky Broadband Says No Need to Fear SessionCam Snooping

22nd August, 2013 (11 Comments)

Sky Broadband has moved to reassure people after some of their customers noticed that the third-party SessionCam service appeared to be monitoring private activity upon sensitive parts of the ISPs online account management (My Sky) pages, such as the page for entering payment details.

UK ISP TalkTalk Offers FTTC to New Lines and Half Price Broadband

15th August, 2013 (5 Comments)

Internet provider TalkTalk has advised that its “Superpowered Fibre Broadband” (FTTC) service can now be taken alongside a new phone line or migration via one engineer installation and one go live date, which follows the July 2013 trial. The ISP has also launched its new half-price offers, which slashes the cost of fibre and standard broadband.

ISP TalkTalk UK Commit £100m to FREE Router Upgrades and Engineer Visits

14th August, 2013 (3 Comments)

Budget Internet and phone provider TalkTalk has today announced that it’s investing £100 million into their “on-going network upgrade programme” (TalkTalkatWork), which will be used to deliver an “even faster, safer and more reliable broadband service” by supporting free router upgrades and home engineer (BrightSparks) visits.

Which UK Broadband ISP and Mobile Operator Gives Top Twitter Support

10th August, 2013 (2 Comments)

An interesting new study from social media analyst WaveMetrix has taken a look at the United Kingdom’s biggest broadband ISPs to discover which gives the best support via Twitter. The study found that good support is about more than being the fastest to reply. Just ask Virgin Media, which wasn’t the fastest like Sky Broadband but still did well.

UK ISP TalkTalk Confirms Imminent Broadband and Phone Price Hikes

1st August, 2013 (3 Comments)

It’s that time of the year again. Budget ISP TalkTalk has just confirmed that the standard price of its broadband and phone line rental service (outside of discounts) are set to rise once again from 1st October 2013, which will bring some of their costs into line with BT.

UK ISP TalkTalk Offers Fibre Broadband Boost FREE for 3 Months

27th July, 2013 (0 Comments)

Customers taking one of TalkTalk’s broadband and phone bundles, which are currently being offered at half price or a discounted rate, can now add the up to 38Mbps Fibre Medium boost to their service free for the first three months (£10 thereafter) or the up to 76Mbps Fibre Large for £5 (£15 thereafter).

Security Fears Re-emerge Over UK ISP TalkTalk and Huawei Internet Filter

26th July, 2013 (8 Comments)

Broadband provider TalkTalk has confirmed that Chinese firm Huawei, which has recently suffered due to some high-profile concerns over state sponsored spying (here), now appears to be in full control of the ISPs network-level internet filtering service (HomeSafe) after US security firm Symantec stopped working on it over one year ago.