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Articles for Category Tag - TalkTalk

Which UK Broadband ISP and Mobile Operator Gives Top Twitter Support

10th August, 2013 (2 Comments)

An interesting new study from social media analyst WaveMetrix has taken a look at the United Kingdom’s biggest broadband ISPs to discover which gives the best support via Twitter. The study found that good support is about more than being the fastest to reply. Just ask Virgin Media, which wasn’t the fastest like Sky Broadband but still did well.

UK ISP TalkTalk Confirms Imminent Broadband and Phone Price Hikes

1st August, 2013 (3 Comments)

It’s that time of the year again. Budget ISP TalkTalk has just confirmed that the standard price of its broadband and phone line rental service (outside of discounts) are set to rise once again from 1st October 2013, which will bring some of their costs into line with BT.

UK ISP TalkTalk Offers Fibre Broadband Boost FREE for 3 Months

27th July, 2013 (0 Comments)

Customers taking one of TalkTalk’s broadband and phone bundles, which are currently being offered at half price or a discounted rate, can now add the up to 38Mbps Fibre Medium boost to their service free for the first three months (£10 thereafter) or the up to 76Mbps Fibre Large for £5 (£15 thereafter).

Security Fears Re-emerge Over UK ISP TalkTalk and Huawei Internet Filter

26th July, 2013 (8 Comments)

Broadband provider TalkTalk has confirmed that Chinese firm Huawei, which has recently suffered due to some high-profile concerns over state sponsored spying (here), now appears to be in full control of the ISPs network-level internet filtering service (HomeSafe) after US security firm Symantec stopped working on it over one year ago.

TalkTalk Grows to 4.071m UK Broadband Users with 95K on Superfast FTTC

24th July, 2013 (0 Comments)

Budget internet provider TalkTalk has released its latest Q2-2013 results today, which saw them add another +8,000 broadband subscribers (down from 10k in Q1-2013) to total 4,071,000 customers. The number of consumers taking their Superfast Fibre (FTTC) product also grew by a steady +22k in the quarter to 95,000.

Ofcom Calls on UK ISPs to Improve their Broadband Speed Info and Support

23rd July, 2013 (0 Comments)

Ofcom has published the outcome from their latest mystery shopping study into fixed line ISP compliance with the regulators rules concerning how broadband speeds should be sold and communicated to consumers. Suffice to say that some providers (TalkTalk and O2) have fallen short of expectations but overall the market has improved.

UPD UK PostOffice Swaps Telecom Network and Unveils Faster Broadband

19th July, 2013 (38 Comments)

The Post Office has finally begun its long awaited £500m migration from a BTWholesale / Logica based managed broadband platform and on to one that’s being delivered by TalkTalk Wholesale and Fujitsu (original may 2012 news). As a result a series of refreshed internet and phone packages have also been launched.

BT Openreach and UK ISP TalkTalk in Dispute over Unbundled Jumpers

18th July, 2013 (11 Comments)

Yes it could be a story linked directly to your home laundry basket but it’s not. TalkTalk has today called in Ofcom to help settle a dispute with BTOpenreach, which has refused to supply a single jumpered solution with their fully unbundled (LLU / MPF) broadband and phone lines that could potentially save UK ISPs tens of millions.

UPDATE2 TalkTalk Make Fibre Broadband Available to New Line Customers

2nd July, 2013 (6 Comments)

Budget UK internet and phone provider TalkTalk has said that its “Superpowered Fibre Broadband” (FTTC) service, which offers speeds of up to 76Mbps, can now also be taken alongside a new phone line or migration via one engineer installation and one go live date.

ISP TalkTalk UK Trial New Huawei HG523a Firmware to Fix Router Lock-up

27th June, 2013 (4 Comments)

Customers of broadband provider TalkTalk, specifically those that use one of the ISPs Huawei HG523a based router modems, can now take part in a new firmware trial that offers several improvements and a fix for the intermittent “lock-up” issues that some have suffered.

FTTC is Key Risk for UK ISP TalkTalk as Citigroup and Morgan Stanley Differ

25th June, 2013 (2 Comments)

Global financial services firm Morgan Stanley and banking giant Citigroup (Citi) have both warned that new TV (sport) and broadband offers from BT and Sky Broadband (BSkyB) will put pressure on TalkTalk’s future, yet while one has downgraded its expectations the other has done the opposite.

TalkTalk Doubles its UK Mobile Broadband Data Usage Allowances

22nd June, 2013 (0 Comments)

UK ISP TalkTalk are offering double the internet usage allowances across their various mobile phone tariffs, including their current half price SIM-only options. As a result tariffs at the cheapest end, which previously included just 100MB (MegaBytes) of data, now come with 200MB and those that came with 2GB (GigaBytes) now get 4GB.

UK ISP TalkTalk Offers 6 Months Free Unlimited Broadband and Calls

20th June, 2013 (0 Comments)

TalkTalk has today launched a new offer of 6 months free unlimited broadband and UK calls on their Essentials package (£6.50 a month thereafter). On top of that customers are also being offered their triple-play (broadband, phone and TV) Plus TV (YouView) bundle with a 3 months free TV Starter Boost (includes a bunch of Sky’s channels).

UPDATE Rights Holders Want Big UK ISPs to Block EZTV and Yify-Torrents

19th June, 2013 (8 Comments)

Some of the country’s broadband ISPs have told ISPreview.co.uk that Rights Holders are putting pressure on them to prevent their broadband customers from being able to access two extra website (EZTV and Yify-Torrents), which have both been accused of facilitating internet copyright infringement (piracy).

Big Four UK ISPs Commit GBP1m to Help Tackle Online Child Abuse

18th June, 2013 (1 Comment)

Following this week’s controversial meeting with the government’s culture secretary, Maria Miller, four of the United Kingdom’s biggest broadband ISPs (BT, Virgin Media, TalkTalk and Sky Broadband) have agreed to collectively commit £1 million over the next 4 years to “crack down” on the creation and distribution of online child abuse content.

UK ISP TalkTalk Confirms Removal of Peak Time Traffic Management

31st May, 2013 (3 Comments)

Internet and phone provider TalkTalk has confirmed that its Plus and entry-level Essentials fixed line broadband products will no longer apply Traffic Management during peak times, which effectively makes the products “totally unlimited” instead of merely “unlimited“. Yes there’s a difference.

Big UK ISPs All Plan Network Level Adult Website Filtering

25th May, 2013 (30 Comments)

BT, Sky Broadband (BSkyB) and Virgin Media have all now confirmed that they plan to join TalkTalk (HomeSafe) in launching an automatic network level filtering service in the UK, which would block access to websites that contain “adult” content.