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Articles for Category Tag - Virgin Media

Virgin Media UK to Deploy R37 SuperHub Update to Fix Corrupt Downloads

25th October, 2012 (7 Comments)

Cable ISP Virgin Media UK has begun preparing the final R37 Firmware update for their traumatised SuperHub (NetGear) wireless router / modem kit, which claims to fix the notorious corrupt downloads bug on their superfast broadband service. Not to mention a few problems with wifi and unexpected rebooting.

Legal Challenge to UK City Broadband Funding Could Bring Improvements

23rd October, 2012 (0 Comments)

The UK country manager for Brocade, a global network solutions provider, has suggested that BT and Virgin Media’s legal challenge against the use of public money (State Aid) to improve broadband services in the city of Birmingham might actually “improve the scheme’s chances of success“.

Virgin Media UK Top 4.41 Million Broadband ISP Subscribers in Q3 2012

23rd October, 2012 (1 Comment)

Cable operator Virgin Media UK has today released its latest quarterly results (Q3-2012), which saw their broadband ISP subscriber base increase by +44,200 in the quarter to reach a total of 4,413,400 (a good return to growth).

BT and Virgin Media UK in Legal Challenge to Birmingham Broadband Funding

22nd October, 2012 (6 Comments)

National UK telecoms operators BT and Virgin Media have “disappointed” Birmingham City Council (BCC) after they launched a shock legal challenge against the city’s £10m publicly funded (State Aid) plan to expand the reach of “ultrafast” (100Mbps+) broadband ISP and public wifi services by 2015.

Virgin Media to Keep FREE WiFi in London UK Tube Stations Until 2013

17th October, 2012 (2 Comments)

Cable operator Virgin Media UK has announced that its free wireless internet (WiFi) service at 72 London underground tube stations will remain free until the end of 2012. The service had originally been due to adopt a commercial (paid) model after the Olympic Games but this plan has now been delayed.

UPD2 Virgin Media Broadband Users Hit by Peak Time Congestion and Latency

15th October, 2012 (14 Comments)

Customers of UK cable operator Virgin Media have spent the past few days suffering from a mix of above normal latency and network congestion during peak times (late afternoon/night), which occurred after one of the ISPs public peering providers, Atrato, switched most of its traffic flow to the ISPs disadvantage (i.e. changed their routing).

VIDEO BBC TV Watchdog Scalds Virgin Media for Repeated UK Ad Bans

13th October, 2012 (37 Comments)

ISPreview.co.uk isn’t the only one to notice the ridiculous amount of banned adverts for Virgin Media’s broadband, phone and TV packages, which the Advertising Standards Authority (ASA) has repeatedly accused of being “misleading“. This week saw the BBC’s famous consumer affairs TV show, Watchdog, take the ISP to task with a comical twist.

Virgin Media UK Offer GBP75 Credit on Broadband, TV and Phone Bundles

12th October, 2012 (3 Comments)

Cable ISP Virgin Media UK has boosted its current 6 months half price offer by adding a £75 credit discount to online orders of its triple-play Essential, Premiere and VIP Collections (broadband, phone and TV service bundles), which also come with a free installation.

BSG Study is Optimistic About Initial UK Demand for Superfast Broadband

11th October, 2012 (4 Comments)

The Broadband Stakeholders Group (BSG), a government think-tank, has published a new study that examines the predicted demand for superfast broadband ISP products. The good news is that it “gives cause for optimism and confidence“, with the UK comparing well on the international stage, but big challenges remain.

Virgin Media UK Boost Superfast 100Mbps Broadband Customers to 120Mbps

9th October, 2012 (15 Comments)

National UK cable operator Virgin Media has begun the final phase of their plan to double its customers broadband speeds by upgrading their existing 100Mbps (Megabits per second) subscribers to the slightly faster download rate of 120Mbps (12Mbps uploads).

ASA UK Ban Virgin Media TV Advert for Misleading Broadband Buffering Claim

3rd October, 2012 (7 Comments)

The UK Advertising Standards Authority (ASA) has once more raked Virgin Media over the coals after a TV advert for the service, which featured Dr Who actor David Tennant, misleadingly implied for a second time that customers who joined their super-fast broadband ISP could “say goodbye to buffering” on internet video streams.

Virgin Media Trials 90Mbps 4G Small Cell Mobile Broadband in 2 UK Cities

26th September, 2012 (16 Comments)

Cable operator Virgin Media Business claims to have “successfully trialled … LTE-ready” small cell based Mobile Broadband technology in Newcastle and Bristol (England), which delivered internet speeds that were “three times faster than current 3G networks” (i.e. up to 90 Megabits per second).

UPD Ofcom UK Report Fall in Broadband ISP Complaints – TalkTalk Still the Worst

26th September, 2012 (3 Comments)

The communications regulator, Ofcom, has today revealed its latest customer complaints data for the UK’s largest fixed line broadband and mobile providers (those with a market share of +4%), which covers the second quarter (Q2-2012). Happily ISP complaints saw a sharp fall but TalkTalk remains the provider with most complaints.

Virgin Media Expects to Offer 4G Mobile Broadband via EE’s UK Network

22nd September, 2012 (2 Comments)

The Director of Virgin Media’s mobile division, Jamie Heywood, has confirmed that the operator is talking to EE (Everything Everywhere) about extending its existing Mobile Virtual Network Operator (MVNO) contract to include the forthcoming launch of superfast 4G (LTE) based Mobile Broadband technology.

UPD Government Finalise Ultrafast Broadband Funding for 10 Major UK Cities

20th September, 2012 (3 Comments)

The government’s culture secretary, Maria Miller, has today confirmed the final funding allocations for 10 of the largest UK cities (including all four capitals) in its now £114.1m strong Urban Broadband Fund, which aims to support the roll-out of “ultrafast” (80-100Mbps) broadband ISP services and “high speed public wi-fi“.

Virgin Media UK SuperHub Still Afflicted by Corrupted Downloads Bug

18th September, 2012 (9 Comments)

Customers of cable operator Virgin Media are continuing to complain of problems with the ISPs SuperHub wireless router / modem kit, which is shipped alongside their superfast broadband packages. Thankfully a new firmware is on the way and this one might just fix the device for good; but we did say “might“.

Virgin Media UK Launch Cheaper 30Mb Broadband with TV and Phone Bundle

31st August, 2012 (3 Comments)

Cable operator Virgin Media has today announced the launch of its new triple-play Classic Collection package, which bundles together a 30Mbps superfast broadband service with TV (includes 500GB TiVo box and 58 channels) and free unlimited weekend calls to UK landlines and Virgin Mobiles from £9 a month.