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Articles for Category Tag - Virgin Media

Virgin Media UK Signs Mo Farah to Help its Superfast Broadband “Keep Up”

20th August, 2012 (7 Comments)

Cable operator Virgin Media has signed 2012 London Olympic Games champion Mo Farah, whom famously won a gold medal in both the 5,000m and 10,000m runs for Great Britain, to help promote its superfast broadband services alongside sporting icon Usain Bolt.

ISPreview UK Study Warns of Uphill Struggle for Bad Broadband ISPs

20th August, 2012 (4 Comments)

The results from 1068 respondents to ISPreview.co.uk’s latest monthly web-based survey has revealed that 63.6% would never return to a broadband ISP that had previously caused them problems and 78.3% are now unwilling to sacrifice quality for a cheaper price. Can ISPs ever overcome a bad reputation?

UPD A Closer Look at Latency and Packet Loss on the Biggest Broadband ISPs

17th August, 2012 (57 Comments)

Ofcom’s latest broadband speeds report (released this week) also includes a unique and useful insight into the Latency (Ping) and Packet Loss performance of the UK’s largest ISPs, which can have a serious impact upon the performance of specific internet applications (e.g. online video games, Skype etc.). But which provider is best?

UK ISP Virgin Media Finally Blocks the Newzbin Internet Piracy Website

14th August, 2012 (3 Comments)

National UK cable operator Virgin Media has this week become one of the last big fixed line broadband ISPs to block customers from being able to access the Newzbin (Newzbin2) website, which is deemed by the High Court to be a site that facilitates internet piracy (copyright infringement).

BSkyB UK Rivals Could Raise Broadband ISP Bundle Prices After Pay TV Ruling

13th August, 2012 (3 Comments)

The price UK consumers pay for bundling broadband, TV and or phone services when premium movie or sports content is included from BSkyB could soon rise after several recent competition rulings left Ofcom’s effort to break the media giants alleged hold over the pay-tv market in tatters.

BT and Virgin Media Push UK Superfast Broadband to Over 2 Million Subscribers

9th August, 2012 (8 Comments)

Telecoms analyst Point Topic has today revealed that some 10% (2 million+) of the United Kingdom’s fixed line ISP subscribers were connected via a superfast broadband (25Mbps+) service at the start of July 2012, which leaves 16.3 million on standard broadband products with sub-25Mbps speeds (total 21.3 million). But problems remain.

Virgin Media UK Offers up to GBP50 Credit with 6 Months Cut Price Broadband

9th August, 2012 (0 Comments)

National UK cable operator Virgin Media has cut the price of their superfast broadband bundles by adding a £25 credit to dual-play (broadband and phone) packages and £50 credit on triple-play “Collections” (broadband, phone and tv). This also combines with their various existing free installation and 6 months reduced price promotions.

UPD ISP Virgin Media UK Staying Stum on Future 200Mbps Broadband Service

31st July, 2012 (54 Comments)

Cable giant Virgin Media UK has told ISPreview.co.uk that it will launch a 200Mbps or faster (i.e. 400Mbps) broadband product only “when we think the time is right” (e.g. when consumers demand it), which is despite four years ago setting itself a launch target of 2012. So when will the time be right?

ASA Ban Virgin Media TV and Website Ads Over Misleading Performance Claim

25th July, 2012 (8 Comments)

The UK Advertising Standards Authority (ASA) has, yet again, upheld complaints against two “misleading” TV and website adverts for Virgin Media’s superfast broadband packages. In particular BT successfully challenged Virgin’s claim that its service did not suffer from “buffering” on internet video streams.

Virgin Media UK Holds at 4.38 Million Broadband ISP Subscribers for Q2 2012

24th July, 2012 (9 Comments)

National UK cable operator Virgin Media has today released its latest quarterly results (Q2-2012), which saw their broadband ISP subscriber base increase by just +4,000 in the quarter to total 4,385,600 (significantly down on the +30,500 added in Q1-2012 and +17,500 in Q4-2011). But what of a future 200Mbps product?

Virgin Media UK Expand 120Mb Broadband to Habrough and Stallingborough

20th July, 2012 (13 Comments)

Community engagement group One Voice has managed to secure “significant investment” from Virgin Media that will see the cable operator expanding its 120Mbps (Megabits) capable broadband services into the communities of Habrough and Stallingborough in north east Lincolnshire UK.

Virgin Media UK Fails to Get Sky Totally Unlimited Broadband Claim Banned

18th July, 2012 (9 Comments)

The UK Advertising Standards Authority (ASA) has rejected an attempt by Virgin Media to have rival Sky Broadband’s claim of offering a “totally unlimited broadband” package banned from its TV, press and website promotions. Meanwhile Sky succeeded in having several adverts for Virgin’s TiVo service banned.

Virgin Media UK Network Carries 4.2 Petabytes of Broadband Data Daily

5th July, 2012 (5 Comments)

Cable operator Virgin Media has revealed that its national UK telecoms network, which is home to 4.4 Million residential broadband ISP subscribers, carried a daily average of 4.2 Petabytes of data during Q1-2012 (4.2 million billion bytes). The volume of data consumption has thus increased by nearly a third in the 6 months from Q3 2011.

Virgin Media UK Connects 41 of 120 London Tube Stations to its FREE WiFi

4th July, 2012 (0 Comments)

Cable operator Virgin Media has today confirmed that 41 London underground tube stations have been connected to its free public wireless internet access (WiFi) service, which will rise to 82 before the end of July 2012 and 120 before the end of this year.

ASA UK Advert Ban Stops ISPs Excluding Line Rental from Broadband Prices

4th July, 2012 (6 Comments)

The Advertising Standards Authority (ASA) has today given UK ISPs three months to adapt after a revised ruling against Virgin Media banned the provider, and all others, from separating out the cost of compulsory phone line rental in their broadband bundles.

UPD Ofcom UK Names TalkTalk the Most Complained about Broadband ISP

27th June, 2012 (2 Comments)

The UK communications regulator, Ofcom, has today published its latest quarterly customer complaints data (Q1-2012) for big fixed line broadband and mobile providers (i.e. those with a market share of 4%+). Sadly TalkTalk remains the ISP with most complaints but crucially they have continued to improve.

Virgin Media Ad Banned After Usain Bolt Fails to Double All Broadband Speeds

27th June, 2012 (3 Comments)

The UK Advertising Standards Authority (ASA) has banned two online adverts for Virgin Media’s broadband service after Sky Broadband (BSkyB) complained that VM “misleadingly” used sporting icon Usain Bolt to promise that the ISP would be “doubling everyone’s broadband speeds” when in reality some customers did not benefit.