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Articles for Category Tag - Virgin Media

Update on the State of Modem Mode for Virgin Media’s Hub 5x UPDATED

23rd April, 2024 (35 Comments)

The recent launch of Virgin Media UK’s new 2Gbps full fibre (FTTP / XGS-PON) home broadband package was a welcome development (here). But one notable caveat was that it shipped with a new variant of the Hub 5 router, the Hub 5x, which lacked a functional Modem Mode, although this is planned to be introduced.

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Nexfibre Builds FTTP Broadband to 1 Million Extra UK Premises UPDATE

17th April, 2024 (12 Comments)

Network operator nexfibre, which shares some of the same parentage as Virgin Media (VMO2), has this morning announced that they’ve extended their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 1 million UK premises passed (Ready for Service), which is up from 830,000 in December 2023.

Virgin Media Business Wholesale Commits to UK Price Freeze

16th April, 2024 (11 Comments)

The wholesale division of Virgin Media O2 Business (VMO2), which supplies other UK broadband ISPs and network operators with connectivity services, has today informed their partners that they will not be raising prices for new business or existing services across all products throughout 2024.

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Virgin Media O2 Use Starlink for UK Mobile Backhaul in Rural Areas

16th April, 2024 (10 Comments)

Mobile network operator O2 (VMO2) has begun harnessing SpaceX’s global network of Starlink ultrafast broadband satellites in Low Earth Orbit (LEO), which are being used to help provide mobile backhaul (data) capacity to boost mobile services in some of the United Kingdom’s remotest locations (e.g. sites in the Scottish Highlands).

O2 UK Extends 4G Mobile Coverage in Stirling via SRN Project

10th April, 2024 (4 Comments)

Mobile operator O2 (VMO2) has just deployed the first of 7 new masts in rural parts of Stirling (Scotland) to help boost local 4G (mobile broadband) coverage under the £1bn industry-led Shared Rural Network (SRN) programme. The first site, in the remote village of Killin, required a helicopter to deliver the new mast to its site.

First of 83 New UK Gov Funded 4G Mast Upgrades Goes Live in England

9th April, 2024 (3 Comments)

The first government-funded rural 4G (mobile broadband) mast upgrades for England have today been completed in the market town of Keswick (Cumbria), which forms part of the industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media). A further 82 masts in England are also set for upgrades.

Virgin Media O2 Restart UK Digital Landline Switchover Project

8th April, 2024 (13 Comments)

Broadband ISP Virgin Media (VMO2) has today restarted their Digital Landline Switchover programme (i.e. migrating old analogue landline phones to IP-based services), which was paused at the end of 2023 as part of their commitment under a Government-led charter that is designed to limit risks for vulnerable users. But changes are afoot.

Virgin Media UK Deploy Smart Support to Boost Broadband Reliability

8th April, 2024 (10 Comments)

Broadband ISP Virgin Media (VMO2) has today begun rolling out a new service called “Smart Support” to a sizeable but limited subset of their customer base, which they say will help to “boost broadband reliability” by proactively identifying and tackling issues remotely at no extra cost for customers.

ONS Picks Virgin Media O2 Business to Provide UK Mobility Data

3rd April, 2024 (2 Comments)

The Office for National Statistics (ONS) has picked broadband and mobile operator Virgin Media and O2 (VMO2 Business) to be their strategic partner for providing mobility data, which is to be used to support the UK Government’s work at national and local levels, providing insights that reveal population dynamics, travel patterns, and other movement trends.

Analogue UK Phone Switch Off Reportedly Facing 2 Year Delay

1st April, 2024 (50 Comments)

A new newspaper report has claimed that the ongoing work to withdraw BT and Openreach’s old copper-based analogue line services (PSTN phones and WLR), which was due to complete by December 2025, could be facing a delay of up to two years. But the delay may only apply to vulnerable users who remain dependent upon old telecare devices, which often haven’t been updated to function with IP-based digital alternatives.

The 2024 Electricity Costs of Big UK ISP Home Broadband Routers UPDATE

30th March, 2024 (43 Comments)

Some years ago we examined the electricity costs of running a modern Home Broadband connection (here), which largely reflected the price of keeping your wireless internet router (or modem) switched-on around the clock. Given the issue of energy costs, we thought it might be worth seeing how this has changed.

Virgin Media UK and Nexfibre Add 17,000 Rotherham Homes to FTTP Cover

28th March, 2024 (8 Comments)

Broadband ISP Virgin Media UK (VMO2) has today announced that more than 17,000 additional homes and businesses in the South Yorkshire (England) town of Rotherham can now access their 2Gbps speed Fibre-to-the-Premises (FTTP) network, which was made possible by nexfibre’s network expansion.

Smaller UK Broadband ISPs Beat BIG Providers in Which? Ranking

28th March, 2024 (20 Comments)

Consumer magazine Which? has today published the results of their latest 2024 ranking of home broadband providers, which found that smaller ISPs like CommunityFibre, Zen Internet and Hyperoptic topped the table and eclipsed the biggest providers that now mostly inhabit the bottom half of the table.

Virgin Media O2 UK and Hubbub Hand Out More Computers to Charities

25th March, 2024 (3 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VNO2) have today boosted their existing £400,000 Tech Lending Community (TLC) scheme alongside environmental charity Hubbub, which aims to provide hundreds of “second-hand” tablet computers and smartphones to help people in need get online across the UK.

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YouFibre Named Best UK ISP in 2024 Broadband Genie Awards

21st March, 2024 (6 Comments)

The annual Broadband Genie 2024 Awards survey has just named UK ISP YouFibre, which harnesses Netomnia’s growing full fibre network, as the “Best Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories.

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Virgin Media and Nexfibre Add 13,000 York UK Homes to FTTP Cover

20th March, 2024 (8 Comments)

Broadband ISP Virgin Media UK (VMO2) has today announced that more than 13,000 additional homes and businesses in the Cathedral City of York (North Yorkshire, England) can now access their new 2Gbps speed Fibre-to-the-Premises (FTTP) network, which was made possible by nexfibre’s network expansion.