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Articles for Category Tag - Virgin Media

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O2 UK Boost 4G and 5G Network Capacity for 850 Wolverhampton Postcodes

19th November, 2024 (2 Comments)

Mobile operator O2 (Virgin Media) has today announced that they’ve completed a project to improve their 4G and 5G based mobile (mobile broadband) network in the West Midlands city of Wolverhampton, which since the start of 2024 has seen network capacity upgraded in 850 postcodes across the area.

Gov Reach New Deal with UK Phone Operators to Protect Vulnerable Users

19th November, 2024 (5 Comments)

The UK Government’s Telecoms Minister, Sir Chris Bryant, has today announced that he’s agreed a new ‘Telecare National Action Plan‘ with major UK broadband and phone providers (e.g. BT, Virgin Media, Vodafone and Sky Broadband), which requires them to do more to protect vulnerable telecare users when upgrading phone lines to new digital (IP based) networks.

Virgin Media O2 UK See Success of Digital Phone Switch and Telecare Trial

18th November, 2024 (5 Comments)

Broadband ISP Virgin Media (O2) has today released a progress update on their Digital Landline Switchover (DLS) programme (i.e. migrating old analogue landline phones to IP-based services). This revealed some positive results from their recent trial with the telecare advisory body, TSA, which provided enhanced support to telecare users.

O2 UK Confirm End Date for PAYG Mobile Broadband and iPad SIMs

16th November, 2024 (8 Comments)

A couple of weeks ago ISPreview reported on how mobile operator O2 (Virgin Media) had withdrawn their Pay As You Go (PAYG) Data and iPad SIMs (mobile broadband) from sale to new customers (here). But the big change this week is that they’ve now informing existing customers of their plan to close the service by 31st January 2025.

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Ofcom Put NOW, EE and O2 on Naughty Step for UK Telecoms Complaints – Q2 2024

14th November, 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE

14th November, 2024 (18 Comments)

Mobile operator O2 (Virgin Media) has done something rather crafty by creating a “human-like” AI (Artificial Intelligence) ‘Granny’ called Daisy, which is designed to answer calls in real-time from fraudsters and then keep them on the phone and away from customers for as long as possible – wasting them time and money.

Seven More 4G Mobile Mast Upgrades Go Live Across Rural Wales

14th November, 2024 (6 Comments)

The UK government (DSIT) has this morning announced that seven more 4G (mobile broadband) mast upgrades have gone live across North, South West and West Wales as part of the £1bn Shared Rural Network (SRN) project. The work will benefit parts of Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park and Bontgoch.

Virgin Media and nexfibre Add 9,000 Witham Homes to UK FTTP Network

13th November, 2024 (2 Comments)

Broadband network operator nexfibre, which shares some of their parentage with retail ISP partner Virgin Media (O2), has announced that they’ve extended their 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) network to cover 9,000 additional homes in the Essex (England) town of Witham.

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O2 Switch On First Publicly Funded UK 4G Mobile Mast for Total Not Spot Areas

12th November, 2024 (9 Comments)

Mobile operator O2 (Virgin Media) has today marked an important milestone by switching on the UK’s first publicly funded “Total Not Spot” (TNS) 4G (mobile broadband) mast site on South Uist in Scotland, which forms part of the £1bn industry-led Shared Rural Network (SRN) programme and its efforts to extend mobile coverage into remote rural areas.

Virgin Media O2 Adopt New UK Pricing Policy for Broadband, TV and Mobile UPDATE

11th November, 2024 (53 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) have today become the latest ISP to adopt Ofcom’s new guidance on inflation-linked annual broadband price rises. In practice, this means that new and re-contracting (upgrading) customers will be hit by a flat price increase of up to £3.50 (monthly) each April.

Virgin Media UK Offers 3 Months Free Broadband for Black Friday UPDATE

7th November, 2024 (0 Comments)

New customers looking to join broadband ISP Virgin Media (O2) may like to know that they’ve launched their first round of Black Friday discounts, which among other things complements their existing discounts by offering the first 3 months of service for free across many (but not all) of their broadband packages and TV / mobile bundles.

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Virgin Media and Nexfibre Add 9,000 Chelmsford Homes to UK FTTP Network

6th November, 2024 (5 Comments)

Broadband network operator nexfibre, which shares some of their parentage with UK ISP partner Virgin Media (O2), has announced that they’ve extended their 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) network to cover 9,000 additional homes in the Essex (England) city of Chelmsford.

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Virgin Media O2 UK Switches on First 5G Standalone Small Cells

6th November, 2024 (9 Comments)

After launching their commercial 5G Standalone (SA) mobile network during February 2024 (here), O2 (Virgin Media) has today followed that up by claiming to have become the “first UK operator to switch on 5G standalone small cells“. Customers in Birmingham city centre will be the first to benefit from the faster mobile broadband kit (up to 300Mbps).

Virgin Media O2 Partners with StartUp, GoDaddy, and egg to Help UK SMEs

4th November, 2024 (2 Comments)

UK ISP Virgin Media Business (VMO2) has today announced that they’ve launched a new Small Business Partnerships initiative with several key brands including Virgin StartUp, GoDaddy, and egg, to bring exclusive offers to small business based broadband and mobile customers.

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Virgin Media O2 Says UK Gov Must Get Serious with Tackling Fraud

4th November, 2024 (7 Comments)

Broadband ISP and mobile giant Virgin Media and O2, which invests millions in counter fraud measures each year and blocked more than £250m worth of fraud in 2023, has called on the UK Government to take “urgent action” to address the “epidemic” levels of fraud. The ISP is seeking stronger police powers and the appointment of a dedicated minister.

Mobile Operator O2 UK Quietly Discontinues Pay As You Go Data SIMs

4th November, 2024 (10 Comments)

Some customers of O2 UK’s (Virgin Media) Pay As You Go Data SIMs (mobile broadband) have recently been surprised to find that they can no longer top their plans up with extra data. The reason for this appears to be because the mobile operator quietly removed them from sale during early August 2024.

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nPerf Finds Top EU Countries Beat UK for Mobile Broadband Speeds

31st October, 2024 (8 Comments)

Internet benchmarking firm nPerf has today released the results of a new study into mobile broadband (3G, 4G and 5G) performance across several EU countries, which analysed 61,696 internet speed tests via their app (crowdsourced) to reveal that the average UK download is 80Mbps – this makes the country slower than Italy, Spain, Germany, Ireland, France and Portugal.