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Articles for Category Tag - Virgin Media

mobile network speed test on UK smartphone

nPerf Finds Top EU Countries Beat UK for Mobile Broadband Speeds

31st October, 2024 (8 Comments)

Internet benchmarking firm nPerf has today released the results of a new study into mobile broadband (3G, 4G and 5G) performance across several EU countries, which analysed 61,696 internet speed tests via their app (crowdsourced) to reveal that the average UK download is 80Mbps – this makes the country slower than Italy, Spain, Germany, Ireland, France and Portugal.

Nexfibre Publish Q3 2024 UK Full Fibre Broadband Build Update

31st October, 2024 (21 Comments)

Network operator nexfibre, which shares some of their parentage with ISP partner Virgin Media (VMO2), has published their latest quarterly (Q3 2024) progress update on the roll-out of their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband network. This includes details on build locations for 2025 and 2026.

O2 UK Offers Pay As You Go Mobile Customers a Free DATA Boost

31st October, 2024 (2 Comments)

Mobile operator O2 (Virgin Media) has announced that, until 5th February 2025, both new and existing Pay As You Go (PAYG) mobile customers will get the chance to boost their data (mobile broadband) by up to three times the amount for no extra cost (e.g. those with a 10GB plan can boost it to 30GB – GigaBytes).

Virgin Media O2 Engineer Outside Cabinet

Virgin Media UK and Nexfibre Add 18k Homes to Horsham UK Fibre Network

31st October, 2024 (1 Comment)

Network operator nexfibre, which shares some of their parentage with broadband ISP partner Virgin Media (O2), has announced that they’ve extended their 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) network to cover 18,000 additional homes in the West Sussex (England) town of Horsham.

Virgin Media O2 UK Broadband Users Grow to 5.73M as FTTP Adds 281K Premises

30th October, 2024 (6 Comments)

The latest Q3 2024 results from Virgin Media (O2) have been published, which shows that they’re home to 5,726,900 fixed broadband customers (up by 16.2k in Q3 vs -12.2k in Q2) and expanded their full fibre (FTTP) network to 281,100 premises – primarily via nexfibre (down from 295k in Q2). VMO2 has also sold a minority 8.3% stake in Cornerstone (worth £186m).

O2 UK Clarify Contradictory Claim of 5G Support on PAYG Plans

29th October, 2024 (10 Comments)

Mobile operator O2 (Virgin Media) has clarified to ISPreview that their Pay As You Go (PAYG) SIM plans still do NOT currently support their latest 5G (mobile broadband) network, which is despite the main product page for those plans being changed to state that customers will be able to “enjoy super-fast 4G and 5G with our Pay As You Go SIM cards.”

Virgin Media O2 UK Has Distributed 1,000 Free WiFi Delivering 4G Get Boxes

29th October, 2024 (3 Comments)

Mobile operator O2 (Virgin Media) and UK tech charity Jangala have this morning announced that, over the past year, they’ve provided more than 1,000 internet-enabling “Get Boxes” to charities and local authorities across the country, which are providing free WiFi hotspots to help thousands of people affected by “data poverty” to get online.

Virgin Media UK Give Free Access to 14 South Asian TV Channels

26th October, 2024 (0 Comments)

Customers of UK broadband ISP Virgin Media (VMO2), specifically those who take their pay TV service (TV 360, Stream Box etc.), may like to know that they’ll be able to get access to 14 premium South Asian TV channels at no extra cost until 8th November 2024 in celebration of Diwali.

Virgin Media UK Quietly Downgrade Netflix Standard on Top TV Bundles

23rd October, 2024 (12 Comments)

Customers looking to take one of Virgin Media UK’s (VMO2) top broadband, pay TV, phone and or O2 SIM bundles – specifically ‘Mega Volt‘ and their ‘Biggest Combo‘ – should note that the ISP has quietly downgraded the Netflix plan they include in these packages with a much cheaper option.

Virgin Media O2 UK Offers £10 Railcard Reward to Priority Members

21st October, 2024 (0 Comments)

Customers of Virgin Media and O2’s various broadband, mobile, phone and TV packages may like to know that the provider’s ‘Priority’ app, which is a way of rewarding existing subscribers with various special offers and discounts, has begun offering a cheaper Railcard for £10 instead of the usual £30.

Virgin Media UK Rename Stream TV to Flex and Add £5 Monthly Fee

17th October, 2024 (13 Comments)

Customers of UK ISP Virgin Media’s (O2) and certain pay TV, broadband, phone and or mobile bundles, primarily those that usually add their ‘Stream’ service, may have noticed that the provider renamed this from ‘Stream‘ to ‘Flex‘ this week. The change is partly cosmetic, but for new customers there’s now an extra £5 monthly charge.

Island Office in Manchester VMO2 via islandmcr.co.uk

Virgin Media O2 UK Set to Open New North West HQ in Manchester

16th October, 2024 (5 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) has today announced that around 1,500 employees (i.e. customer service, commercial and legal teams) are set to move to their new North West HQ in late 2025, which is to be based out of the Island (pictured) building – a net zero carbon workspace in central Manchester.

More O2 UK Mobile Customers Spot Hints of Future IPv6 Deployment

12th October, 2024 (13 Comments)

A small but growing number of O2 UK’s (Virgin Media) mobile customers have reported that the operator has assigned an Internet Protocol v6 (IPv6) address to their connections, although in most cases the IP address itself is not fully functional (certainly doesn’t work on data / mobile broadband connections).

Virgin Media UK Sees Take-up of Smart Support Reach 200,000 Customers

11th October, 2024 (5 Comments)

Broadband ISP Virgin Media (O2) has issued a brief update on the gradual roll-out of “Smart Support”, which is a new service that aims to boost the reliability of internet connections by proactively identifying and tackling issues remotely at no extra cost. Some 200,000 customers have now benefitted from this (up from 50k in July), with 150k more to join by the end of 2024.

Virgin Media Becomes First Big UK ISP to Adopt Apple Pay and Google Pay

11th October, 2024 (12 Comments)

Broadband, TV and phone provider Virgin Media (O2) this morning claims to have become the first major UK telecoms provider to enable digital payment systems, Apple Pay and Google Pay, for recurring contract payments. The hope is that this will provide a “convenient alternative to traditional direct debits“.

ASA Ban Ads for Major UK Telecoms Providers Over Misleading Price Hikes UPDATE

9th October, 2024 (9 Comments)

The UK Advertising Standards Authority (ASA) has today banned a series of website-based adverts for major broadband ISPs and mobile network operators, including BT, EE, Plusnet, TalkTalk, O2 and Virgin Media, after the way they all presented their annual mid-contract price hikes was found to be “misleading“.

ISP Home Telecom UK Spotted Selling Virgin Media Powered FTTP Broadband Plans UPDATE2

4th October, 2024 (25 Comments)

Some of ISPreview’s readers have spotted that internet provider Home Telecom, which is part of the wider Telecom Acquisitions (TAL) group that also has an established strategic partnership with TalkTalk, appears to be selling broadband plans that are “Powered by Virgin Media” (VMO2). But seemingly only in FTTP areas that have been built for nexfibre.