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Articles for Category Tag - Virgin Media

 
Ceredigion Rubbish Truck Council PR 12062024

24th July, 2024 (7 Comments)

Mobile UK network analyst firm Streetwave has published the first results from their work with the Growing Mid Wales (GMW) programme, which uses bin lorries to map local network (4G, 5G etc.) coverage and broadband performance. Overall, none of the mobile operators provided “Good Coverage” across more than 50% of Powys’ road network, but EE does come top (49%).

mobile mast red vector uk

23rd July, 2024 (37 Comments)

The CTO of network operator O2 (Virgin Media), Jeanie York, has today become the first UK mobile provider to set out their plans for withdrawing the old 2G service, which will see the first customers beginning to be moved off that platform in 2025. But they won’t be switching 2G off completely, at least not for a long time.

wireless mobile network operator uk mast and spectrum

23rd July, 2024 (1 Comment)

The UK telecoms regulator has announced that, following a request from BT, it has launched a review of the annual licence fees they charge mobile network operators (EE, Vodafone, Three UK and O2) for use of three popular mobile spectrum bands – 900MHz, 1800MHz and 2100MHz – supporting 2G, 3G and 4G (mobile broadband) services.

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Virgin Media O2 UK Hub 5 Router

18th July, 2024 (14 Comments)

Internet provider Virgin Media (O2) has finally fixed a fault that left a small number of their broadband customers, specifically some of those on top tier packages (e.g. 1Gbps), with half their normal upload rate (i.e. 50Mbps instead of 100Mbps). But it’s unclear why the seemingly simple problem took over a month to resolve.

Gold Award Trophy Held in Hand 123RF - 166249402

16th July, 2024 (10 Comments)

Network testing firm Global Wireless Solutions has today published the results of a new study that examined connectivity experiences in the UK, which saw Virgin Media (O2) win two awards for ‘Best Broadband Experience‘ and ‘Best Combined Connectivity Experience‘, while EE came top for ‘Best Mobile Experience‘.

virgin_media_uk_street_sign_photo

16th July, 2024 (43 Comments)

Consumer magazine Which? has today written to the CEOs of Virgin Media (O2), Scottish Power and British Gas in the hope of “urging them to improve their customer service“, which comes after a survey conducted by the magazine found all three to be the “worst broadband and energy firms for customer service.”

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virgin media o2 engineer at work over trench 2021

11th July, 2024 (11 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has announced that they’ve added 20,000 additional homes in the Buckinghamshire (England) town of Milton Keynes to the coverage of their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

Upp-Engineers-Jacket

10th July, 2024 (3 Comments)

LetterOne, the investment firm behind alternative network provider Upp’s £1bn project to deploy a new full fibre (FTTP) broadband ISP network across 1 million premises in the East of England (here), has asked the High Court of Justice in London to rule it was unlawfully ordered to sell the network by the UK Government.

Virgin-Media-O2-Hub-5-Router

8th July, 2024 (12 Comments)

Broadband ISP Virgin Media (O2) has begun the second phase of their effort to deploy the new “Smart Support” service, which aims to boost the reliability of internet connections by proactively identifying and tackling issues remotely at no extra cost. So far only 50,000 users have benefitted from this since its April 2024 launch (here), but new customers will now join them.

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uk map green broadband telecoms britain

8th July, 2024 (7 Comments)

ISPreview’s latest biannual UK summary of fixed broadband coverage for H1 2024 has found that “full fibre” (FTTP) ISP networks have grown to reach 67.68% of premises (up from 60.54% in H2 2023) and 83.39% are within reach of “gigabit” speeds (up from 79.86%). Continue on to see details for England, Wales, Scotland and N.Ireland.

virgin_media_uk_engineers_jacket

5th July, 2024 (6 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has today announced that they’ve added 20,000 additional homes in the Somerset (England) town of Yeovil to the coverage of their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

london underground tube

4th July, 2024 (2 Comments)

The latest update from Transport for London (TfL) has revealed that 4G and 5G mobile (mobile broadband) signals have now been extended to cover the first tunnel sections on the Elizabeth line (running approximately 5 miles). Further tunnelled sections to Whitechapel, Canary Wharf and Woolwich will be connected this summer.

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European Union member states

3rd July, 2024 (13 Comments)

The European Commission has this week published their annual 2024 ‘Broadband Coverage in Europe’ study, which reveals how the EU’s fixed gigabit broadband and 5G mobile networks compare across all of its 27 countries, plus Norway, Iceland, Switzerland and the United Kingdom.

SpeedTest Broadband Downloads

3rd July, 2024 (0 Comments)

Network benchmarking firm MedUX has today published the results of a new study, which examined the fixed broadband performance and quality of three major UK ISPs – BT, Sky Broadband and Vodafone. Overall, BT ended up topping the rankings, but it’s unclear why they left out TalkTalk and Virgin Media, both of which are bigger than Vodafone.

Virgin-Media-O2-5G-SA-Mobile-Mast-Surrounded-by-Trees-2023

3rd July, 2024 (15 Comments)

Mobile network operators Vodafone and O2 (Virgin Media) have today announced a new 10-year network sharing agreement. Crucially, the deal also includes a provision for Vodafone’s proposed merger with Three UK (aka – MergeCo), which will enable the merged company to “participate” in the same network sharing deal and divest some radio spectrum to O2.

virgin_tv_360

2nd July, 2024 (3 Comments)

Some customers of broadband ISP and TV provider Virgin Media (O2), such as those who have previously taken one of their ‘Maxit‘ bundles that included access to TNT Sports (formerly BT Sport) TV content, have reacted with anger and confusion after the UK provider suddenly removed access to it and with only minimal prior notice.

vodafone mast 4g SRN

1st July, 2024 (3 Comments)

Mobile network operator Vodafone has this afternoon followed both O2 (Virgin Media) and EE (BT) in announcing that they’ve “hit [the] Partial Not Spot (PNS) coverage target of the Shared Rural Network (SRN) programme“, which was achieved by expanding their 4G (mobile broadband) coverage to a total of 400 rural locations.

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