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Articles for Category Tag - Virgin Media

Virgin Media O2 UK Start Introducing Single Customer ID

18th November, 2023 (11 Comments)

Customers who have accounts with both broadband ISP Virgin Media and mobile operator O2 have, since 14th November, begun to receive emails that invite them to create a single online ID to access both accounts for the first time. The move comes a little over two years after the companies completed their merger deal.

AI Generated image of an incorrect netflix bill by ISPreview (poe.com)

Virgin Media’s UK Customers Plagued by Phantom Netflix Bills

17th November, 2023 (27 Comments)

Some existing and former customers of TV, phone and broadband provider Virgin Media (VMO2) are complaining that the ISP is continuing to hit them with wrongful Netflix subscription charges, which is despite those impacted having either never taken the service or cancelling it months ago. The problem has gone unresolved for months.

Virgin Media O2 and Ross Kemp Crafty Lager 7726

O2 UK Launch FREE Crafty Lager 7726 with Ross Kemp to Tackle Scams

15th November, 2023 (10 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have joined TV celebrity Ross Kemp to launch a new “limited-edition fraud-fighting beer” – Crafty Lager 7726, which will be offered for free and has been created to help get the nation talking about scams during International Fraud Awareness Week (12 – 18th November).

Customers of Virgin Media UK Suffering Account Update Bug

11th November, 2023 (26 Comments)

The web development team at broadband ISP, pay TV and phone provider Virgin Media UK (VMO2) must be seriously overworked because it appears as if they’ve been unable to resolve a small but annoying bug for well over a year, which prevents some customers from being able to update their contact phone number online.

Mobile Operator O2 UK Recalls Own Brand Phone Chargers

10th November, 2023 (8 Comments)

Mobile network operator O2 (VMO2) has put out a product recall notice for their own-brand 45W or 20W charger plugs, which follows some additional safety testing that took place after the operator said they “received a very small number of reports on a few faulty O2-branded plugs“.

O2 UK Offers More than Double Data Across All PAYG Plans

9th November, 2023 (12 Comments)

Mobile network operator O2 (VMO2) will today launch a “more than double data” offer across all of their Freesim and Pay As You Go (PAYG) style mobile plans (Big Bundles and Rolling Plans), which will see most of their SIM plans getting a big data allowance (mobile broadband) boost for no extra cost.

Virgin-Media-O2-Engineer-Looking-at-Diagram

Virgin Media O2 Linked Nexfibre Publish UK Full Fibre Rollout Plan

7th November, 2023 (40 Comments)

Network operator nexfibre, which holds a wholesale partnership with Virgin Media (VMO2) to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network across up to 7 million UK premises, has today published its first “nationwide rollout plan” for 2024 – listing the first large batch of planned locations.

Virgin Media Business UK Hitron CHITA Router

Virgin Media O2 Business Offers 6 Months Half Price UK Broadband

7th November, 2023 (0 Comments)

Broadband ISP Virgin Media O2 Business (VMO2) has today introduced its own Black Friday discount for small business customers, which offers 6 months of half-price service on a minimum 24-month contract across their Solus (standalone) and Bundle Voom broadband packages. Some mobile bundles have also been discounted.

StreetWave Name EE UK Fastest for Mobile Data in Hammersmith & Fulham

7th November, 2023 (3 Comments)

Mobile network analysts at Streetwave have published the results of a new real-world benchmark into mobile network performance across Hammersmith & Fulham in London, which concluded that EE delivered the “fastest network” (mobile broadband) across most homes, while Three UK came last.

Fortnite Drives Broadband Traffic Record at UK ISP Virgin Media

6th November, 2023 (2 Comments)

Broadband ISP Virgin Media UK (VMO2) has reported that the release of Fortnite’s original map on Friday 3rd November 2023, which formed part of the popular video game’s “Fortnite OG” update, resulted in the operator experiencing a record daily surge in network traffic with a total of close to 154,000 TeraBytes (TB) being downloaded.

Virgin Media O2 Launch Black Friday Deals and Gives Away £50k Worth of Vouchers

6th November, 2023 (15 Comments)

Broadband ISP and UK mobile operator Virgin Media and O2 (VMO2) has today launched a bunch of new Black Friday discounts and, separate to that, they’re also giving existing ‘Priority‘ members the chance to win up to £30,000 worth of John Lewis gift cards, as well as up to £20,000 worth of Amazon gift cards.

Virgin Media O2 Add 251k FTTP Premises and Sells UK Tower Stake

1st November, 2023 (15 Comments)

Broadband ISP and mobile giant VMO2 (Virgin Media and O2) has published their Q3 2023 results, which sees their UK full fibre (FTTP) coverage via nexfibre expand to another 250,800 premises (up from 175.5k in Q2) and their fixed broadband base rise to 5,708,100 (up by 40.8k in Q3 vs -15.3k in Q2). VMO2 has also sold a 16.67% stake in Cornerstone for £360m.

5,000 Extra Doncaster Homes Get Virgin Media O2’s Full Fibre

1st November, 2023 (12 Comments)

Broadband ISP Virgin Media UK (VMO2) and nexfibre have confirmed that an additional 5,000 homes and businesses in the South Yorkshire (England) city of Doncaster have now been reached by their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) network.

Virgin Media O2 Add Apple TV to Stream and TV360 Boxes + New Channels

31st October, 2023 (3 Comments)

Customers of broadband ISP Virgin Media’s (VMO2) various Pay TV platforms may like to know that the UK operator has finally added Apple TV+ to their Virgin TV 360 and STREAM boxes. On top of that, customers of the STREAM service have also just gained access to 7 “new” linear channels (already available on TV360).

Virgin Media O2 Close to Selling UK Masts Stake to GLIL Infrastructure

31st October, 2023 (4 Comments)

Virgin Media and O2 have reportedly entered “exclusive talks” that could see them selling off a big stake in the UK’s largest mobile tower network to GLIL Infrastructure. The deal is said to value this part of their business at around £2.5bn, with any proceeds helping to fund their full fibre (FTTP) broadband and 5G mobile roll out.

Virgin Media O2 Engineer Talking to Woman

20,000 Extra Homes in Sheffield Get Virgin Media’s Full Fibre

27th October, 2023 (4 Comments)

Broadband ISP Virgin Media UK (VMO2) and nexfibre have today announced the completion of yet another network expansion, which sees an additional 20,000 homes and businesses in the South Yorkshire (England) city of Sheffield being covered by their 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) network.

Direct Debit Billing Errors Strike UK Customers of Virgin Media

27th October, 2023 (35 Comments)

Broadband ISP Virgin Media (VMO2) has informed us that they’ve now resolved a tedious “system error” that recently caused some of their customers to suffer a spate of billing errors with their Direct Debit payments, which resulted in either only partial or no funds at all being taken from their accounts.