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Articles for Category Tag - Virgin Media

Virgin Media O2 See Nexfibre Add 194k UK FTTP Premises as Growth Slows

2nd May, 2024 (11 Comments)

The latest Q1 2024 results have today been released for Virgin Media and O2 (VMO2), which reveals that they’re now home to 5,722,900 broadband customers (up by just 5.3k in Q1 2024 vs 9.5k in Q4 2023) and built another 194,000 full fibre (FTTP) premises via nexfibre (down from c.300k last quarter).

Virgin Media UK Add 11 New FAST Channels to TV Service for Free

1st May, 2024 (6 Comments)

Customers of broadband ISP Virgin Media (VMO2), specifically those who take Pay TV services via one of the network operator’s TV 360, STREAM or v6 box platforms, may like to know that the company has added a selection of 11 new FAST channels to its TV service “at no extra cost“.

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Sky Broadband and Virgin Media Cut 1Gbps UK Broadband to GBP41

27th April, 2024 (0 Comments)

New residential customers of Sky Broadband and Virgin Media may like to know that both ISPs have just discounted their respective gigabit broadband packages to £41 per month for a limited period of time, although Sky are offering average uploads of 90Mbps and on Virgin it’s 104Mbps.

Upp’s UK Full Fibre Service to Close on 1st June 2024, Says Virgin Media

26th April, 2024 (20 Comments)

Remaining customers of full fibre broadband ISP Upp (i.e. those who have not yet agreed to migrate to Virgin Media), which was last year acquired by UK network builder nexfibre from investment firm LetterOne (here), will shortly start to receive “final termination of service notices” ahead of the service ending on 1st June 2024.

Virgin Media O2 UK Cut 65 Tonnes of Plastic from Products and Services

26th April, 2024 (10 Comments)

Broadband ISP and mobile operator Virgin Media O2 has this morning announced that, since 2021, they’ve managed to remove 65 tonnes of single-use plastic from its operations and products. The move forms part of the company’s sustainability strategy (Better Connections Plan) and its goal of achieving zero waste operations and products by the end of 2025.

Openreach Tackle UK Copper Cable Theft with DNA Tracing Tech UPDATE

25th April, 2024 (16 Comments)

Network operator Openreach (BT) has told ISPreview that they’ve seen a 30% fall in the theft of their copper phone and broadband cables (Metal Theft) over the last year, which is being partly attributed to the deployment of a new “invisible” forensic liquid marker that can be sprayed directly onto cables and equipment.

Virgin Media O2 Engineers Digging Trench

Nexfibre Make Progress on FTTP Rollout for 22k Premises in Leicestershire

23rd April, 2024 (2 Comments)

Network operator nexfibre, which shares some of the same parents as Virgin Media UK (VMO2), has announced that they’ve expanded their 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 2,000 premises in Loughborough – forming part of their plan to reach 22,000 premises in Leicestershire during 2024.

Update on the State of Modem Mode for Virgin Media’s Hub 5x UPDATED

23rd April, 2024 (35 Comments)

The recent launch of Virgin Media UK’s new 2Gbps full fibre (FTTP / XGS-PON) home broadband package was a welcome development (here). But one notable caveat was that it shipped with a new variant of the Hub 5 router, the Hub 5x, which lacked a functional Modem Mode, although this is planned to be introduced.

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Nexfibre Builds FTTP Broadband to 1 Million Extra UK Premises UPDATE

17th April, 2024 (12 Comments)

Network operator nexfibre, which shares some of the same parentage as Virgin Media (VMO2), has this morning announced that they’ve extended their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 1 million UK premises passed (Ready for Service), which is up from 830,000 in December 2023.

Virgin Media Business Wholesale Commits to UK Price Freeze

16th April, 2024 (11 Comments)

The wholesale division of Virgin Media O2 Business (VMO2), which supplies other UK broadband ISPs and network operators with connectivity services, has today informed their partners that they will not be raising prices for new business or existing services across all products throughout 2024.

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Virgin Media O2 Use Starlink for UK Mobile Backhaul in Rural Areas

16th April, 2024 (10 Comments)

Mobile network operator O2 (VMO2) has begun harnessing SpaceX’s global network of Starlink ultrafast broadband satellites in Low Earth Orbit (LEO), which are being used to help provide mobile backhaul (data) capacity to boost mobile services in some of the United Kingdom’s remotest locations (e.g. sites in the Scottish Highlands).

O2 UK Extends 4G Mobile Coverage in Stirling via SRN Project

10th April, 2024 (4 Comments)

Mobile operator O2 (VMO2) has just deployed the first of 7 new masts in rural parts of Stirling (Scotland) to help boost local 4G (mobile broadband) coverage under the £1bn industry-led Shared Rural Network (SRN) programme. The first site, in the remote village of Killin, required a helicopter to deliver the new mast to its site.

First of 83 New UK Gov Funded 4G Mast Upgrades Goes Live in England

9th April, 2024 (3 Comments)

The first government-funded rural 4G (mobile broadband) mast upgrades for England have today been completed in the market town of Keswick (Cumbria), which forms part of the industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media). A further 82 masts in England are also set for upgrades.

Virgin Media O2 Restart UK Digital Landline Switchover Project

8th April, 2024 (13 Comments)

Broadband ISP Virgin Media (VMO2) has today restarted their Digital Landline Switchover programme (i.e. migrating old analogue landline phones to IP-based services), which was paused at the end of 2023 as part of their commitment under a Government-led charter that is designed to limit risks for vulnerable users. But changes are afoot.

Virgin Media UK Deploy Smart Support to Boost Broadband Reliability

8th April, 2024 (10 Comments)

Broadband ISP Virgin Media (VMO2) has today begun rolling out a new service called “Smart Support” to a sizeable but limited subset of their customer base, which they say will help to “boost broadband reliability” by proactively identifying and tackling issues remotely at no extra cost for customers.

ONS Picks Virgin Media O2 Business to Provide UK Mobility Data

3rd April, 2024 (2 Comments)

The Office for National Statistics (ONS) has picked broadband and mobile operator Virgin Media and O2 (VMO2 Business) to be their strategic partner for providing mobility data, which is to be used to support the UK Government’s work at national and local levels, providing insights that reveal population dynamics, travel patterns, and other movement trends.