Home » UK ISP News Archive » Article Tag: Zen Internet (215 Posts)

Articles for Category Tag - Zen Internet

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.

Broadband ISP Zen Internet Offers Refurbished WiFi Repeaters

28th June, 2023 (13 Comments)

UK ISP Zen Internet recently announced that they’d begun making older “refurbished” versions of their EveryRoom mesh WiFi extender service and hardware (repeaters) available to broadband customers, which only cost £6 per month instead of the usual £9 per month for the new kit. Saving money and cutting electronic waste.

Top Fastest UK Mobile and Home Broadband ISPs for H1 2023

24th June, 2023 (22 Comments)

We take a quick look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators over the past six months. Suffice to say, the growing coverage of gigabit-capable fixed line and 5G networks continues to push performance.

VIDEO – Quickline and Zen Internet CEOs Debate Openreach FTTP Price Cuts

19th April, 2023 (38 Comments)

The debate over whether or not Openreach’s proposed “Equinox 2” discount scheme for their Fibre-to-the-Premises (FTTP) based broadband ISP products is anticompetitive has just been well summarised by the bosses of broadband ISP Zen Internet and Quickline, which in a new video argue from different sides of the fence.

Dear UK Broadband ISPs – Make Your Post Contract Prices Clear

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.

TalkTalk Named Worst Major UK Broadband ISP in Which? Survey

29th March, 2023 (21 Comments)

Consumer magazine Which? has published a partial summary of the results from their latest biannual 2023 survey of the best and worst broadband ISPs, which once again named Zen Internet as the best overall provider (customer satisfaction score of 81%), while TalkTalk were found to be the worst of the major players.

Plusnet Named Best UK ISP by 2023 Broadband Genie Awards

24th March, 2023 (18 Comments)

The annual Broadband Genie 2023 survey has just named home broadband ISP Plusnet as the “Best Provider” of the year and also the “Best Value for Money“, while a variety of other internet providers also scooped various other awards across several different categories.

Broadband ISP Zen Internet UK Switches CEOs Around Again

23rd March, 2023 (23 Comments)

Rochdale-based UK ISP Zen Internet has today announced somewhat of a reverse after the provider’s current CEO, Paul Stobart, announced his intention to retire at the end of March 2023, after five years in the role. Replacing him will be the company’s original CEO, and current Founder and Chairman, Richard Tang.

Broadband ISP Zen Internet Sees 21% Rise in Data Traffic During 2022

4th January, 2023 (1 Comment)

UK ISP Zen Internet has put out a short and very simplified summary of broadband traffic across their network during 2022, which among other things reveals that sporting (streaming) and gaming (software) releases contributed to a general 21% increase in “peak” internet traffic in 2022 vs 2021.

2022 vs 2021 Top Fastest UK Mobile and Home Broadband ISPs

27th December, 2022 (20 Comments)

As another year passes, ISPreview.co.uk has taken a look back over the past 12 months to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite provider). Suffice to say, there’s been a huge performance jump between 2021 and 2022.

Zen Internet Delay Nationwide UK CityFibre FTTP Availability to 2023

9th December, 2022 (18 Comments)

UK ISP Zen Internet has confirmed to ISPreview.co.uk that their work to make their gigabit-capable Fibre-to-the-Premises (FTTP) broadband packages available – nationwide – across Cityfibre’s entire network will take longer than originally announced, with completion now expected by the “end of 2023“.

UK ISP Zen Internet Sees Traffic Surge on England v Wales Match

30th November, 2022 (12 Comments)

Broadband ISP Zen Internet has informed us that last night’s FIFA World Cup Qatar 2022 match between England and Wales, which saw England walk away with a 3-0 win, resulted in a mild internet traffic peak between 7pm and 9pm that was 9% more than the average traffic for that day and time.

UK ISP Zen Internet Tries to Resolve Network Performance Issue UPDATE

18th November, 2022 (22 Comments)

Broadband ISP Zen Internet has today resolved a problem, which appears to have been occurring for almost two weeks, that caused some of their wholesale partners and related fibre (FTTC and FTTP) customers to suffer from performance problems (e.g. slower than expected speeds, poor latency and high packet loss).

ISP Zen Internet Cuts UK FTTP and FTTC Broadband Prices

17th October, 2022 (17 Comments)

Rochdale-based UK ISP Zen Internet has today introduced a range of “price drops” across their Full Fibre (FTTP) broadband packages, as well as their SOGEA (FTTC), EveryRoom and Digital Voice offerings. The new prices are available to both new customers and existing users who have reached the end of their contract.

Broadband ISP Zen Internet Adopts Science Based Net Zero Target

15th October, 2022 (19 Comments)

Rochdale-based UK ISP Zen Internet, which is certified as a B Corporation, has officially commitment to the new Science-Based Targets initiative (SBTi) with an ambition to achieve Net-Zero by 2040 (i.e. removing as many carbon emissions as they produce).

Survey Finds Confusion Over UK Broadband and Full Fibre Jargon

26th September, 2022 (29 Comments)

A new Censuswide survey of 2,001 UK adults (aged 16+) that have broadband, which was commissioned by ISP Zen Internet and conducted during May 2022, has found that 32% of respondents still aren’t confident they can define what “full fibre” is – that’s up from 28% when the same question was asked in 2021.

CityFibre Start £30m Gigabit Broadband Rollout in Rochdale

9th August, 2022 (3 Comments)

CityFibre UK has today announced that they’ve started the construction phase of their £30m project to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network in the Greater Manchester town of Rochdale (England), which is being supported by civil engineering firm Network PLUS.