Home » UK ISP News Archive » Article Tag: Zen Internet (214 Posts)

Articles for Category Tag - Zen Internet

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New Survey Warns Neighbours WiFi Could Slow Your Network

21st June, 2022 (18 Comments)

A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet, has found 99% of respondents were unaware of all the factors that could be slowing down their WiFi and 76% didn’t know their neighbour’s broadband router may be hindering their own connection.

Zen Internet Sweeten Refer a Friend Scheme with GBP80 Voucher

17th May, 2022 (6 Comments)

Broadband ISP Zen Internet UK has once again improved their current Refer-a-Friend scheme, this time by making it so that existing customers who successfully refer somebody they know to the provider will receive an £80 voucher (eGift card), while their referee will get a £20 voucher.

Zen Internet UK Scraps Lifetime Price Guarantee for New Contracts

4th May, 2022 (16 Comments)

Last month we revealed that UK broadband ISP Zen Internet had put their headline grabbing “Lifetime Price Guarantee” pledge (i.e. no price rises for as long as a contracted customer stays with them) under review for new customer contracts (here). As expected, Zen has now confirmed that new customers will no longer be able to benefit.

ISP Zen Internet Move to Tackle FTTP Broadband Speed Issues

28th April, 2022 (25 Comments)

Over the past few weeks a small number of Zen Internet’s UK broadband customers – primarily those on their Fibre-to-the-Premises (FTTP) packages – have reported a drop in speed, which in some cases has been significant. The issue seems to relate to a platform migration, but thankfully the ISP has now resolved “most” of it.

ISP Zen Internet UK Puts Lifetime Price Guarantee Under Review

15th April, 2022 (25 Comments)

Rochdale-based broadband ISP Zen Internet seems to have quietly removed any mention of the headline grabbing ‘Lifetime Price Guarantee‘ pledge (i.e. no price rises for as long as a contracted customer stays with them) from their product pages, which appears to have occurred at some point during March 2022.

Zen Internet Boosts Network and Internet Security for Businesses

13th April, 2022 (1 Comment)

Broadband ISP Zen Internet has today announced a new strategic partnership with risk assessment firm Kroll, which is home to various analysts, threat hunters and incident response experts, to help enhance their online protection services for businesses across the UK.

ISP Zen Internet Extend UK CityFibre FTTP Availability Nationwide

28th March, 2022 (28 Comments)

Last year we reported that UK ISP Zen Internet was preparing to make their gigabit-capable Fibre-to-the-Premises (FTTP) broadband packages on CityFibre’s new network available nationwide (here). A new deal has now been signed that sees Zen making an exclusive long-term volume commitment across CF’s entire network plan.

Zen Internet Named Best UK Broadband ISP in Which? Survey

19th March, 2022 (17 Comments)

Consumer magazine Which? have published a partial summary of the results from their first biannual survey of the best and worst UK internet providers for 2022, which names Zen Internet as the best overall provider for the seventh consecutive year – delivering a customer satisfaction score of 74% (9% more than the next nearest ISP).

The 2021 vs 2020 Top Fastest UK Mobile and Home Broadband ISPs

31st December, 2021 (24 Comments)

ISPreview.co.uk is today taking a quick look back over the past 12 months to see how the average UK internet download and upload speeds have changed across the top national fixed line home broadband ISPs and mobile operators. Suffice to say that 2021 has marked a return to the usual trend of general improvement.

Survey Claims 834k UK Homes Switched ISP for the First Time in 2021

7th December, 2021 (7 Comments)

A new Censuswide survey of 2,163 UK adults, which was commissioned by broadband ISP Zen Internet, has found that the proportion of households that have never switched ISP is down to just 18% from 21% year-on-year. This, they claim, reveals that 834k households (3%) switched for the first time in the last 12-months.

Zen Internet Boost Refer a Friend Scheme with GBP40 Voucher

26th November, 2021 (10 Comments)

Broadband ISP Zen Internet UK has today enhanced their Refer-a-Friend scheme by making it so customers and their referee will both receive a £40 shopping voucher, the highest value since the initiative launched in 2019. The vouchers themselves are available for a range of retailers including Amazon, Argos, John Lewis, and M&S.

Zen Internet Set to Extend CityFibre FTTP Availability Nationwide

22nd November, 2021 (34 Comments)

The Founder and Chairman of UK broadband ISP Zen Internet, Richard Tang, appears to have confirmed that they will be able to connect into 100% of the locally connected on-net footprint for CityFibre by the end of this financial year (September 2022) – expanding the availability of their Fibre-to-the-Premises (FTTP) products.

Doubts Cast Over CityFibre’s 1 Million UK FTTP Premises Claim

11th November, 2021 (23 Comments)

Analysis by Thinkbroadband (TBB), which maintains an independent database of broadband network coverage, has called into question CityFibre’s recent claim to have covered 1 million UK premises with their new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network.

CityFibre Hits Target of 1 Million UK FTTP Broadband Premises

3rd November, 2021 (27 Comments)

CityFibre, which is investing £4bn to cover 8 million UK premises with their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network by around the end of 2025, has today announced the successful completion of their first target by extending the network to cover 1 million homes and businesses before the end of 2021.

CityFibre trenching engineers fttp build

CityFibre Secure GBP1.1bn to Fuel UK FTTP Broadband Rollout

16th September, 2021 (6 Comments)

CityFibre, which currently aims to cover 8 million UK premises with their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network by around the end of 2025, has today secured another major investment boost of £1.125bn from the owner of Ikea (Interogo Holdings) and Mubadala (Abu Dhabi’s sovereign wealth fund).

16 Percent of Gen Z Believe Hitting a Router Improves UK Broadband

2nd September, 2021 (20 Comments)

A new Censuswide survey of 2,014 UK adults with a broadband connection, which was commissioned by ISP Zen Internet to examine some common connectivity myths, has found that 16% of 16-24-year-olds (Gen Z) believe that hitting their router will improve internet connectivity, which compares with just 2% of over 55s.

ISP Zen Internet UK Stops Selling G.fast Ultrafast Broadband UPDATE

31st August, 2021 (32 Comments)

Rochdale-based UK ISP Zen Internet has quietly stopped selling Openreach’s (BT) hybrid fibre G.fast based “ultrafast broadband” products, which were first launched by the provider back in 2018 alongside average download speeds of 145Mbps (30Mbps upload) or 300Mbps (50Mbps upload).