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ISP Zen Internet UK Doubles Superfast Broadband Speeds to 76Mbps for FREE

Wednesday, April 25th, 2012 (10:24 am) - Score 825

Popular ISP Zen Internet UK has today announced that both new and existing customers of its “fibre optic” (FTTC) superfast broadband packages will, from 9th May 2012, see their download speeds effectively doubled (except on the entry-level ‘Fibre Lite‘ service) up to 76Mbps (Megabits per second) from 38Mbps before (uploads will also rise from 10Mbps up to 19Mbps).

The provider states that existing users of the Zen Fibre Active, Fibre Pro, Fibre Office and Fibre Office Plus will be automatically upgraded without charge to the new faster speeds and, unlike other ISPs, existing customers will not be required to sign a new contract to benefit.

Andrew Saunders, Zen’s Head of Product Management and Marketing, said:

We believe that we have the strongest portfolio of fibre optic broadband products in the UK. Having worked with BT since the initial fibre optic broadband trials, we have a hands-on experience of the technology that other providers cannot match, and the latest, most up-to-date information on progress and future plans.

It is important to us that we continue to develop these new services in line with our mission to provide the best ISP service in the UK. We are working hard to ensure we provide all our customers with the award winning level of service and support that they expect from us for these new services.”

On top of all that Zen’s Fibre Active products have now reduced in price to £29.50 +VAT, which make them a bit more competitive with BT’s equivalent business broadband product. A quick summary of the updated packages can be found below.

Fibre Lite – £27.60 inc. vat (monthly)
* Downstream Speed up to 40Mbps
* Upload Speed up to 2Mbps
* 20GB Usage Allowance
* Setup Fee and Included Modem £96.00
* 12 Month Contract

Fibre Active – £35.40
* Downstream Speed up to 76Mbps
* Upload Speed up to 19Mbps
* 100GB Usage Allowance
* Setup Fee and Included Modem £96.00
* 12 Month Contract

Fibre Pro – £45.60
* Downstream Speed up to 76Mbps
* Upload Speed up to 19Mbps
* 200GB Usage Allowance
* Setup Fee and Included Modem £96.00
* 12 Month Contract

In addition, customers also receive a choice of 1 or 8 static IP addresses, 2GB webspace, 11 POP3 Mailboxes, E-mail Anti-Virus protection, webmail and unlimited uploads. Zen also provides telephone line services, Home Talk and Business Talk, from £10.99 inc VAT per month.

Leave a Comment
6 Responses
  1. Avatar Kyle says:

    Until these large installation/setup costs are absorbed or reduced (by BTo), few will see any benefit to joining a company other than BT.

    I like the above packages, but I am not prepared to pay almost £100 when I can get it for free from elsewhere. A sentiment that I would guess is shared by many.

  2. Avatar Kits says:

    I find that many have grown to hate BT for their total lack of care, inability to admit they have a problem on their network. The charging for engineers visit that fix issues without anything in the home being altered yet blame customers home environment charging them over £100.

    If everyone went with BT then smaller ISPs would fold and then BT would start to reap the rewards for underselling products to fold the competition. That is when your shortsighted decision will bite in your pocket.

  3. Avatar Greg says:

    Ultra high-speed broadband with limited usage allowances = pointless.

  4. Avatar Phil says:

    Premium ultra super fast fibre broadband should be UNLIMITED otherwise pointless!

    1. Avatar dragoneast says:

      Nah it’s all in the marketing. Good for anyone (and there are plenty of ’em) who just wants to show off their throughput speed on a speedtest; or feels so time poor that they “need” to download a little bit quickly!! Deluded, yes.

  5. Avatar adslmax says:

    Ever tried BT business broadband? Do you enjoy spending 45 minutes in a queue?

    Zen is one of the best business broadband suppliers.

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