» ISP News » 
Sponsored Links

BT Openreach UK Engineers Face More Delays After Week of Flooding

Monday, Oct 1st, 2012 (10:23 am) - Score 1,941

BTOpenreach, which manages access to BT’s national UK telecoms network, has warned customers to expect yet more engineer delays with their broadband and phone services after a week of high winds and heavy flooding exasperated the existing problem and forced them to focus even more effort upon repairs.

The situation follows on from our report last month, which revealed that similar conditions experienced during the early summer period had resulted in some customers being left to wait for two months before being able to get a new service installed (here). At the time BT warned that lead times were expected to remain higher “for some months to come“. Meanwhile winter is yet to arrive and autumn has only just begun.

Sadly the latest spate of bad weather has forced Openreach to extend its Matters Beyond Our Reasonable Control (MBORC) status, which references areas where serious damage to their network could and probably will affect their services and slow lead times for new provisions as repairs once again take priority.

UK Areas Currently Affected by Openreach’s MBORC

Durham & Tees Valley
Bradford & the Dales
Leeds & West Yorkshire
South Yorkshire and Chesterfield
North Lincoln
North Manchester
South Manchester
Derby & Nottingham
Birmingham & Black Country
Mid Wales & Shrewsbury
North Wales
Stoke & Chester
NE Scotland
Central Scotland
SE Scotland

Openreach expects some better weather this week and thus remains “hopeful of making a swift recovery“, which somewhat depends upon their definition of “swift“. This situation will of course vary from region to region.

Tags: ,
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
Search ISP News
Search ISP Listings
Search ISP Reviews

Comments are closed

Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
Gift: None
Sky Broadband UK ISP Logo
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
Gift: None
Community Fibre UK ISP Logo
Gift: None
BeFibre UK ISP Logo
BeFibre £19.00
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
Gift: None
Hey! Broadband UK ISP Logo
Gift: None
Large Availability | View All
The Top 15 Category Tags
  1. FTTP (5594)
  2. BT (3536)
  3. Politics (2558)
  4. Openreach (2315)
  5. Business (2289)
  6. Building Digital UK (2256)
  7. FTTC (2050)
  8. Mobile Broadband (1998)
  9. Statistics (1804)
  10. 4G (1686)
  11. Virgin Media (1644)
  12. Ofcom Regulation (1477)
  13. Fibre Optic (1410)
  14. Wireless Internet (1403)
  15. FTTH (1382)

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact