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UPDATE ISP Hyperoptic Cuts 20Mbps to 1Gbps FTTH Home Broadband Prices

Tuesday, October 7th, 2014 (8:52 am) - Score 1,183
hyperoptic uk fttb

City-focus UK ISP Hyperoptic has decided to follow up yesterday’s big coverage and progress update by slashing the price of their fibre optic broadband and phone packages for the first 6 months of service, which sees their entry-level 20Mbps package fall to just £2.50 inc. VAT per month and the top 1000Mbps (1Gbps) option going for £30 (note: line rental of £12.50 must be added).

As ever Hyperoptic’s FTTH/B service is currently only available in parts of selected cities across the United Kingdom including Manchester, Liverpool, Leeds, Cardiff (Wales), Bristol, Reading, Glasgow, London, Newcastle, Sheffield, Birmingham and Nottingham (note: most of their availability still exists within London).

The price you pay also depends upon whether you choose to take Phone Line Rental with their packages or instead opt for a standalone broadband solution. All packages come with a 12 month contract term, free wireless router, unlimited usage and customers who sign-up can get a discount by entering the promo code realfibre1 during registration.

Standalone Broadband (No Phone Line Charge)

20Mbps Fibre Broadband

PRICE: £12.50 per month for the first 6 months (£22.50 thereafter)

100Mbps Fibre Broadband

PRICE: £20 per month for the first 6 months (£35 thereafter)

1Gig Fibre Broadband

PRICE: £40 per month for the first 6 months (£60 thereafter)

Broadband and Phone Bundle

20Mbps BB + Phone

* Includes Phone Line Rental (normally £12.50)
* Free Evening and Weekend Calls

PRICE: £15 per month for the first 6 months (£25 thereafter)

100Mbps BB + Phone

* Includes Phone Line Rental
* Free Evening and Weekend Calls

PRICE: £22.50 per month for the first 6 months (£37.50 thereafter)

1Gig BB + Phone

* Includes Phone Line Rental
* Free Evening and Weekend Calls

PRICE: £42.50 per month for the first 6 months (£62.50 thereafter)

It should be noted that anytime UK calls can also be added to the phone bundles for an extra £3 per month. Unlike most so-called “fibre broadband” ISPs, Hyperoptic can actually deliver stable broadband speeds of up to 1000Mbps, although sadly the majority of consumers are not covered by their service.

Finally it should be noted that Hyperoptic usually charge a typical setup fee of £40 on their phone bundles, which we assume must still apply as it isn’t mentioned on the related landing pages.

UPDATE 8th October 2014

Hyperoptic inform that the setup charge if £40 is actually FREE on their new offers.

Leave a Comment
5 Responses
  1. Avatar X66yh

    OK
    So does this mean that rather than being submerged with orders they are actually finding that people are not that interested so are having to reduce their prices for the first 6 months to tempt them in?

    I recall reading somewhere on the web either here or TBB probably that those taking up FTTP services are mostly opting for the base speed package rather than any of the high speed ones.

    • It’s difficult to read too much into special offers. Sometimes an ISP can have a good number of orders but they may still want to increase uptake even further or use it as a means to build brand recognition. Hyperoptic are directly demand-led and so the business case usually has a foundation before they install anything.

      Likewise it’s difficult to judge the spread of their customer base in terms of package speed. I wouldn’t be surprised if the 20Mbps service was the most popular, especially given some of the build-specific offers we’ve seen.

      On the other hand their average speeds seem to deliver around 96Mbps, which could present any number of different perspectives depending upon how you weight the impact of their 100Mbps and 1Gbps subscriber levels. Short of hard facts it’s open to speculation and different interpretations.

    • Avatar No Clue

      If the thing about “special offers” was true then BT and others have been desperate to sell FTTC since day one and still are… “summer deals” “sainsbury voucher” and on and on.

  2. Avatar dave

    It is ridiculous that they force you to buy a phone line for £12.50/month even if you don’t want one. You are using the fibre for broadband, this is just a scam.

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