Home
 » ISP News » 
Sponsored

UPDATE TalkTalk Gobble Virgin Media’s UK Copper ADSL Broadband Users

Thursday, November 13th, 2014 (10:21 am) - Score 13,565

Cable operator Virgin Media (Liberty Global) has reportedly sold 100,000 of its old copper-line based Virgin National (Virgin.net / ADSL2+) broadband subscribers to rival ISP TalkTalk.

The Virgin National service, which peaked at 275,900 customers during early 2011, was officially closed to new subscribers in October 2013 (here) after suffering repeated declines. At the time Liberty Global said they simply wanted to “focus on developing services on our next generation cable network“, but they also pledged to continue to provide “services and support for all of our existing National customers“.

The ADSL based service had originally been intended to complement the operator’s cable platform and give Virgin a reach into non-cable areas, although instead it often felt neglected and received very little attention from its parent. The service, which offered variable top speeds of up to around 20Mbps, could also never keep up with Virgin’s cable (Euro/DOCSIS) service that can deliver top speeds of 152Mbps.

Earlier this year we reported that Virgin Media had effectively put related customers up for sale by sending “information packs” with the relevant details out to “prospective buyers“. At the time a spokesperson told ISPreview.co.uk, “We do not comment on speculation.”

Never the less a new report on the FT, which has been spotted by Thinkbroadband, appears to confirm that the customers are now being sold to TalkTalk. It’s not known how much the ISP has paid, although the deal didn’t show up in their recent Q3 2014 results.

UPDATE 13th November 2014

We’ve managed to extract a few comments from both providers.

A Virgin Media Spokesperson told ISPreview.co.uk:

As we continue to invest in, and expand, our own superfast, fibre optic network, the time is right to hand over our DSL service. We are working closely with TalkTalk to ensure the transition is seamless and people have everything they need to make the switch.”

A TalkTalk Spokesperson told ISPreview.co.uk:

We are pleased to have agreed this deal which reflects the scale and quality of our network. We look forward to welcoming these customers to TalkTalk and will be working closely with Virgin Media to ensure the process goes as smoothly as possible. These customers will be able to benefit from our full range of great value products, including TV and mobile, and we aim to make all of them better off.”

Naturally we also asked TalkTalk what service Virgin’s customers would be switched too and how this might impact their existing email accounts etc. Sadly the ISP could only say that they’ll be speaking to all related customers about what this means for them over the coming weeks.

However TalkTalk does believe that a lot of the affected customers will be able to get their superfast FTTC broadband and TV services (Virgin could only ever offer them slower ADSL2+).

Share with Twitter
Share with Linkedin
Share with Facebook
Share with Reddit
Share with Pinterest
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
127 Responses

Comments are closed.

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Cheapest Ultrafast ISPs
  • Gigaclear £17.00 (*47.00)
    Speed: 200Mbps, Unlimited
    Gift: None
  • Community Fibre £20.00 (*31.50)
    Speed: 150Mbps, Unlimited
    Gift: None
  • Vodafone £23.00 (*26.00)
    Speed: 100Mbps, Unlimited
    Gift: None
  • Hyperoptic £25.00 (*35.00)
    Speed: 150Mbps, Unlimited
    Gift: None
  • Virgin Media £26.00 (*44.00)
    Speed: 108Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Superfast ISPs
  • Vodafone £19.00 (*22.00)
    Speed 38Mbps, Unlimited
    Gift: None
  • NOW £20.00 (*32.00)
    Speed 36Mbps, Unlimited
    Gift: None
  • Hyperoptic £20.00 (*25.00)
    Speed 50Mbps, Unlimited
    Gift: None
  • Plusnet £21.95 (*38.20)
    Speed 36Mbps, Unlimited
    Gift: £70 Reward Card
  • EE £22.00 (*30.00)
    Speed 36Mbps, Unlimited
    Gift: None
Large Availability | View All
The Top 20 Category Tags
  1. FTTP (3751)
  2. BT (3069)
  3. Politics (1998)
  4. Building Digital UK (1958)
  5. FTTC (1903)
  6. Openreach (1884)
  7. Business (1733)
  8. Mobile Broadband (1516)
  9. Statistics (1442)
  10. FTTH (1367)
  11. 4G (1309)
  12. Virgin Media (1216)
  13. Fibre Optic (1189)
  14. Wireless Internet (1188)
  15. Ofcom Regulation (1180)
  16. Vodafone (875)
  17. EE (861)
  18. 5G (806)
  19. TalkTalk (793)
  20. Sky Broadband (765)
Promotion
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact