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BT Raises Infinity FTTC Broadband Activation Fee for a Second Time

Tuesday, December 8th, 2015 (11:49 am) - Score 972
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New customers who choose to sign-up with BTInfinity’s ‘up to’ 38Mbps capable broadband (FTTC) packages should note that the one-off activation has just been increased from £39 to £49 (note: it’s still free on the 76Mbps package), which is up from the last jump of £35 to £39 that occurred in October.

It’s unclear why BT has felt the need to make two price increases to the same feature and in such a short space of time (here), although they’ve partly countered the change by offering a new batch of Prepaid Mastercard’s that are worth £50 to £100 (available for the next 8 days).

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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10 Responses
  1. Those Champions League rights aren’t cheap – guess who’s going to pay for them?!

  2. Avatar Sheep Pimp

    How much does it cost BT to activate the service?

  3. Avatar cyclope

    For New FTTC customers PCP Only Install =£49.00 And for Managed Engineer Install with Operneach Modem =£92.00 or Managed Engineer Install with CP Device =£99.00
    Fttc to Fttc migrations £11.00 all prices exclude VAT

    Maybe they are looking at jacking up other products than line rental, now that the exodus of unhappy line rental customers have left , i won’t be staying with robbing BT for line rental this year,

  4. Avatar DTMark

    That will be a popular extra charge with people who would like the faster product but BT don’t have the capability to deliver it.

    Reminds me of when our ADSL order was turned down, the letter more or less saying “We can’t supply you with product b (broadband) because the quality and capability of product a (the phone line we supply you with) is too poor”.

    • Avatar Al

      Bit annoying they keep putting the activation price up when plenty of people are still wating for fibre to arrive.

    • Avatar FibreFred

      If there’s no capability to supply it DTMark why would those people care about an increase in price

    • Avatar DTMark

      Well, they might care if they have Virgin Media 200 Mbps and were thinking of getting “fibre-optic superfast Infinity” only to try to order and be told that it will only run at 40 Mbps if you’re lucky and by the way that’s going to cost an extra ten quid on top.

  5. Avatar cyclope

    @Al there are more ISP’s than BT thankfully, BT consumer broadband wouldn’t be something that i would ever choose, in fact i wouldn’t want a bb service with any of the big 4 mass market isp’s

  6. Avatar ex insider

    A well-placed source informs me that BT may reduce prices for FTTC in areas that are more competitive (ie, where Virgin has cabled for example), this may take some of the sting out of the activation charge for some at least…

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