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Want 300Mbps on Virgin Media Today, Add the Home Works Upgrade

Thursday, March 17th, 2016 (8:51 am) - Score 13,560

Last month Virgin Media announced that their SME (business) focused 300Mbps broadband package would be extended to “home office workers” in March 2016 (here) and now one of our readers has spotted (here) that domestic customers can take it by adding the ‘Home Works‘ upgrade.

The Home Works add-on normally costs £9.99 per month on top of your existing subscription and this gives home customers access to Virgin Media’s enhanced technical support features (e.g. TuneUp and Gadget Rescue), F-Secure SAFE® security (Internet security), F-Secure® Key (encrypted password management), discounts on GoDaddy web hosting and other Virgin Affinity offers.

However anybody who flicks forward to order the service will be treated to this little bit of extra information.

HomeWorks + up to 300Mbps

When home is your head office, you’ll want to know your connection is powerful enough to keep your business and your home life running smoothly. Enjoy our best connection with HomeWorks + up to 300Mbps* broadband for an additional £13.99 a month for the first 24 months (minimum 3 month term, usual price £19.99 a month).

Apparently the enhanced upgrade is only available to customers who have, or upgrade to, a Virgin Media “up to 200Mbps” broadband product and the new 300Mbps top speed is also only “available in certain areas” (a £9.99 activation fee applies on top of the monthly rental).

At that cost the price of admission to a 300Mbps service is probably a bit too high for ordinary consumers (mind you it’s not really intended for them) and at the same time we note that a fair few subscribers in certain areas are still struggling with capacity issues, which sadly won’t be resolved by simply ordering a faster speed.

Leave a Comment
13 Responses
  1. Avatar TTT says:

    300Mbit/s down, 300kbit/s up. What could go wrong?
    (Being cynical, probably 6Mbit/s up or something similarly snail-like)

    1. Avatar Ignition says:

      20Mb up.

    2. Avatar Chaoss says:

      12Mbit is their current upload speed, they are supposed to be upgrading this to 15Mbit in the near future… still far to slow, I wouldn’t want to use a Virgin (EURO DOCSIS 3.0) for anything more than downloading torrents, streaming or Youtube though as their connection is horribly unstable and goes down for hours at a time sometimes leaving you with no connection.

      You are better off getting TalkTalk Business (or any of the third party ISP’s using Openreache’s network except of course BT which are universally terrible)

    3. Avatar Adam Stevens says:

      Chaosss is soo dumb, all FTTC and ADSL2 BT Openlyscum offerings are pathetic and backed by the worlds worst company, A company that proudly cuts off existing connections to connect others and then pretend they didn’t. PURE Scum.

  2. Avatar Bryer says:

    The upload is the standard home user line cap of 12.7Mbit. I have never had my connection go down for hours at a time like Chaoss states. My Virgin line is a lot more stable than neighbours Talk Talk and Sky lines. They are always asking me to turn on my Guest networks to help them out.

    1. Avatar Bob says:

      No it’s no, upload on it is 20mb.

    2. Avatar Matthew Shine says:

      When my parents had Virgin 150mb their connection would die at least once a day, sometimes for 10 minutes, sometimes for over an hour.
      On one occasion, they lost ALL virgin services for 8 DAYS!
      This is in the centre of London, not out in the middle of nowhere that’s hard to reach…

  3. Avatar Bryer says:

    Also you need to pay a one off £9.99 delivery charge for the Superhub 3.0.

  4. Avatar Nigel says:

    I have just activated the Homework’s and have a steady download of 300meg and a good upload of 20meg… have done a extensive test of extremely large downloads and both speeds are well beyond my expectations

    £13.99 for 2 years is a good deal…
    £9.99 activation is awful, but I live with it
    as for the Hub 3, not much to report except its a lot more stable

  5. Avatar mike says:

    Confirmed upload is 20Mb, no idea what those others above are on about.

  6. Avatar Adam Stevens says:

    For all those complaining about Docsis 3.0 : How dare you, Evilreach and FTTC is the worst, Virgins engineers don’t cut people off randomly to put other people on (witnessed it in person 3 times) or charge £160 to come out and pretend they cant fix it when its their fault !!! Anyone comparing Virgin to Evilreach and not saying “BT EvilReach’s FTTC and FTTP and ADSL2 offerings are all awful or non-existent” Is a fucking moron. Pure and simple go for Virgin if you can, if not beg virgin, If not move. Don’t EVER go with BT Evilreach (that means Talk Talk, Plusnet, Sky, BT Infinity or any other FTTC, ADSL2 provider.) And if your actually willing to accept ADSL2 you shouldn’t even be commenting on this thread.

    I will always proudly hate BT Group and OpenScum.


  7. Avatar Barry says:

    Virgin cable is the very best, end of.

  8. Avatar Matt says:

    VM 200mbit customer. total packetloss on the network since May 2016.
    Network drops out for hours or days. Thankfully I have two ISPs and can still continue to work etc. But not sure what i’m paying them for. Had two letters from VM after complaining their core network was dropping 60% of my traffic and finally in the last one they admitted oversubscribing my area and that they don’t guarantee a connection. Fine, but no internet..or patchy incredibly slow only 40% of your traffic making it out of the VM network.. crap. Total garbage. When it works, great.

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