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UPDATE TalkTalk Tweak Broadband Prices and Fibre Hits GBP 5 Per Month

Friday, May 27th, 2016 (1:15 am) - Score 806
talktalk uk fibre broadband

Telecoms provider TalkTalk has reduced the price of their ‘up to’ 38Mbps capable “Superfast Fibre Broadband” (FTTC) service to just £5 per month for 12 months (£17.50 for 6 months after that and then £19.50 thereafter), but don’t forget to add the line rental charge of £17.70 per month on top (equivalent of £15.93 a month when pre-paid for 1 year).

The offer, which will be available to new subscribers until 30th June 2016, also includes a wireless router, unlimited usage, parental controls / Internet security and free calls to other TalkTalk customers. A one-off £25 connection fee may also apply (reduced from £50).

However the new discount masks a change in the underlying price for both TalkTalk’s SimplyBroadband and Fibre packages. Previously SimplyBroadband was £7.50 per month after discounts (just for the broadband), but this has now increased to £9.50 per month for new customers. Similarly the entry-level fibre service becomes £19.50 instead of £17.50.

UPDATE 11:46am

We’ve been advised that the £2 increase is for the new F-Secure security, which is said to be an optional addition to all of the Internet packages and customers may remove it if they have their own antivirus once their free months are over. However in our minds anything that’s truly optional should never form part of the main package pricing and TalkTalk’s product pages don’t appear to mention any of this, at least not in an easy to spot way.

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8 Responses
  1. Avatar Steve Jones

    Good news for OR as the more FTTC lines, the quicker the payback and (whisper it) a big change in the profitability as FTTC finances are very sensitive to take-up rate as the marginal per-line cost is low against a fairly high fixed cost.
    Of course that might be very temporary should Ofcom decide to regulate wholesale GEA-FTTC prices. It’s also not good news for the other retail ISPs of course.

    I wonder if we will get to the point where FTTC starts to become the norm instead of ADSL2? The LLU operators will still have to retain their MSANs of course (for the voice service) and the costs involved in doing that. I wonder if we’ll see a push to broadband-only services as LLU operators could save a lot of operational costs by reducing their MSAN footprint in the least economic exchanges (where the FTTC cabinet is fibre connscted to a different exchange – as it is in very many, possibly most, cases. They could also adopt WLR for those exchanges where they wish to retire MSANs and continue to offer voice.

    • Avatar MikeW

      SOGEA allows ISPs to run a voice gateway within the router, and run the voice service over IP. No need for an MSAN (of LLU, BTW or BTOR variety) for that.

      Quite where the regulations for emergency service access (999) will go with that is another matter…

    • Avatar Steve Jones

      @MikeW

      Thanks. That’s intriguing. It might well be that a voice gateway within the router will count as VOIP and that isn’t covered by the emergency services requirement.

    • Avatar GNewton

      @SteveJones: “where the FTTC cabinet is fibre connscted to a different exchange – as it is in very many, possibly most, cases”

      I always thought that most FTTC cabinets are connected to the nearest exchange. Is that not the case?

    • Avatar MikeW

      @Steve
      I bet regulations tighten on VoIP once it looks like most of the country will depend on it!

      @GNewton
      BTW say there are something like 4,800 exchanges that have at least one enabled NGA cabinet, while there are around 5,500 exchanges in the country.

      Meanwhile, there in only 1,200 exchanges with the “head-end” hardware – the OLT, layer 2 switches and multicast TV connections.

      So, it is definitely true that cabinets in most exchanges have fibre connections to a different parent exchange. But we don’t know if that translates to most cabinets too … the 1,200 parent exchanges seem likely to be the larger ones, after all.

  2. Avatar rage

    £5 a month for 12 months,
    then £17.50 a month for 6 months, according to the TT website.

    http://i.imgur.com/tMY2OXY.png

    https://sales.talktalk.co.uk/product/broadband/fibre-broadband?product=sbbfibre

    • Yes but after that it’s still back to £19.50, as also shown in your picture. The whole £5 for 12 months, then £17.50 for 6 months, then £19.50 and oh let’s add line rental too is a bit ugly as a promotion.

    • Avatar Steve Jones

      Let’s call it an average of £9.17 per month for 18 months + line rental then. I think the ASA ought to insist that the average cost per month should be headlined where there’s a minimum contract period. The ISP can then lay out whatever payment plan across the period they like, but the £5 is clearly there as an eye-catcher.

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