Fibre optic ISP Gigaclear has had to clean up part of their website after somebody gained unauthorised access to their Content Management System (CMS) and began replacing the provider’s articles with spam promotions for random products, such as mugs, jerseys and shoes.
The SPAM began appearing yesterday and has now been removed from the site after we notified Gigaclear of the problem this morning, although apparently their IT team also saw what had happened overnight but didn’t clean it up until now. Obviously this will could raise some concerns about security, but customers shouldn’t be too worried.
According to Gigaclear, the junk articles were posted from a “vulnerable CMS account” that has now been blocked. Crucially this only affected part of their public website, meanwhile customer data, which is stored separately on their secure CRM system and cannot be directly accessed via their website, was not compromised in any way.
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