Hyperoptic Bring 1Gbps FTTP Broadband to Nottingham Council Residents

Urban fibre optic ISP Hyperoptic has signed a new supply agreement with Nottingham City Homes (NCH), which means that council residents at the Victoria Centre Flats and The Woodlands will soon be able to access ultrafast broadband via Fibre-to-the-Premises (FTTP) technology.

NCH is an arms’ length management organisation of Nottingham City Council, which means that the council owns the homes and NCH manage them on its behalf, under the governance of a Board made up of councillors, tenants and leaseholders etc. As a result of that NCH manage around 27,000 homes in the city of Nottingham.

Hyperoptic claims that related installation work is already underway and “thousands” of Nottingham Council’s residents are expected to be online with 1000Mbps (1Gbps) capable connectivity within the month. The Victoria Centre Flats work is also occurring in tandem with an upgrade to the buildings intercom system, which is helping to minimise disruption.

Steve Holford, Hyperoptic’s Chief Customer Officer, said:

“Two issues that typically compound digital exclusion are the provision and quality of broadband services. A lack of broadband provision and a poor experience hinders adoption. Our full fibre approach gives social housing residents access to the fastest broadband speeds in the UK – the best positive Internet experience they could possibly have.

The feedback from Councils we are working with has been phenomenal and we look forward to repeating this success with Nottingham City Homes.”

Steve Edlin, Assistant Director at Nottingham City Homes, said:

“When we reviewed the broadband service available to our tenants at Victoria Centre flats and the Woodlands, it was important we were able to offer something reliable and fast, so the buildings are future proofed to handle the requirements technology may present us with in the future.

We were keen to minimise disruption to the individual tenants, so made sure we coincided visits for broadband with the updating of the building’s intercom system within Victoria Centre. I hope the tenants see the real difference with the service now available to them.”

All of this supports the provider’s wider goal of expanding the reach of their network to over 500,000 “homes” by the end of 2018 2019. The ISP tends to focus most of their deployments on big office blocks and large apartment buildings (i.e. Multi-Dwelling-Units with at least 50 units), although they have recently branched out to cover a few housing estates (here).

Customers can choose either a broadband and phone bundle (attracts no connection fee) or a broadband-only service (attracts a one-off connection fee of £40). Both types of package offer unlimited usage, 24/7 support, an included wireless router, 12 month contract term and dynamic IP (CGNAT); add £5 for a Static IP instead. The current prices for these can be found below.

Bundles

20Mb Fibre Broadband & Phone
Price: £18 a month for 12 months (£25 thereafter)

100Mb Fibre Broadband & Phone
Price: £28 a month for 12 months (£38 thereafter)

1Gb Fibre Broadband & Phone
Price: £48 a month for 12 months (£63 thereafter)

Standalone

20Mb Fibre Broadband Only
Price: £16 a month for 12 months (£22 thereafter)

100Mb Fibre Broadband Only
Price: £26 a month for 12 months (£35 thereafter)

1Gb Fibre Broadband Only
Price: £46 a month for 12 months (£60 thereafter)