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New Video Offers a Glimpse Behind the Scenes at Zen Internet
Tuesday, Feb 6th, 2018 (8:30 am) - Score 2,522
The owner and founder of Rochdale-based ISP Zen Internet, Richard Tang, has recently published an interesting new behind the scenes style video where he takes viewers on a tour around the broadband provider and explains some of their history.
The video itself is perhaps a touch on the self-promotional side. On the other hand we don’t often get to see inside such providers and in that sense it may be worth a view.
Tags: Zen Internet
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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How refreshing to have a down to earth corporate blog, which tells a great story of how their business started and where it is today. It was also interesting to learn of their three values. Happy staff as the first priority is something that a lot of businesses need to adopt.
Interesting… why not customers first and staff second? What is their reasoning?
This is for Bill
Bill
February 6, 2018 at 7:03 pm
If the staff are happy and they always going to do everything to make the customer as happy as they are.
We would hope so, unless a customer requires extra attention, which means that staff may need to go out of their way to deal with them. If there is a culture of “staff first” then you may get staff prioritising themselves rather than customers.
(This is more of a philosophical discussion around working culture – not a criticism of Zen. There are obviously merits to both approaches.)
Not only walking and talking but hang gliding and talking. And they do fttp.
fibre to the parachute ?