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Giganet ISP Launch New Website and FTTP, G.fast, Leased Line Prices

Tuesday, September 18th, 2018 (12:30 pm) - Score 1,484
giganet

Business and residential ISP Giganet (M12 Solutions), which is positioning itself to be a single source provider in the UK telecoms market, has launched its new website with packages across a variety of Openreach (BT) and alternative network based Leased Lines (Ethernet), FTTC, G.fast and FTTP broadband connections.

We first reported on Giganet a few months ago, after they announced a joint project with Cityfibre to deploy a new Gigabit capable “full fibre” broadband and Ethernet network to cover businesses inside the south coast city of Portsmouth in Hampshire (here).

However the new website goes further and queries alternative FTTP networks, as well as fibre leased line pricing from over 10 national Ethernet networks. On top of that their address-level broadband and leased line availability / pricing checker will also offer options based on both hybrid and full-fibre broadband from Openreach’s network.

Giganet Claims to Differentiate Itself By:
• Providing instant leased line prices to prevent you waiting days to receive your quote.
• Not requiring your personal details to receive an instant leased line quote.
• Not selling your personal details to comms resellers to receive a quote.
• Not reselling any connectivity option; we run our own network and interconnect with the carriers directly.
• Partnering with over ten national leased line providers to offer you the best prices.
• Partnering with alternative infrastructure providers to offer more Fibre to the Premises or Home services.

Obviously the results you get back from their website will depend upon what infrastructure is available to your area (Ethernet and leased lines will be very expensive, unless one of those networks has already been built down your street), although it’s nice to have an all-in-one style check for such networks, even if it’s only supplied via a single ISP.

We were particularly interested to note that Giganet also has a range of residential packages, which look to be based off Openreach’s FTTC, FTTP and G.fast technologies. The packages are more expensive than many others we’ve seen but all include a ZyXEL wireless router, 12 month contract (1 month options are available), phone line rental, static IP and unlimited usage.

Summary of Residential Packages (inc. VAT)
FTTC up to 76Mbps – £44 per month + £55 setup
G.fast up to 150Mbps – £64 per month + £195 setup
FTTP up to 150Mbps – £72 per month + £145 setup
G.fast up to 300Mbps – £74 per month + £195 setup
FTTP up to 300Mbps – £133 per month + £145 setup

One caveat is that their residential packages still appear to be advertising based on the old “up to” (fastest 10% of users) system instead of the ASA’s new “average speed at peak time” requirement, which could cause some confusion (ISPs are not supposed to be using ‘up to’ but not everybody seems to have got the memo). On the other hand they might not yet have enough users to produce an accurate average.

Matthew Skipsey, CTO of M12 and Head of Giganet, told ISPreview.co.uk:

“Consumers are well-versed in online price comparison websites for insurance and utilities, however the same service has never been available for business leased lines or checking across the breadth of alternative fibre infrastructure providers to find the best broadband deals at your address. With the new Giganet website, this live checking service is available for the first time.

Unlike typical price comparison websites that take a commission and have no ongoing commercial relationship with the customer, Giganet delivers services over its own resilient and secure network, thus we’re in control of the customer service, tech support and billing.

We believe this service is a first in the UK and will really help those organisations who like to do research behind the scenes before engaging with a potential new supplier.”

End.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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10 Responses
  1. Avatar Andrew Skipsey

    ‘Jack of all Trades’ implies ‘Master of None’ However that’s not the case – maybe the saying should be updated to ‘Single Source Provider and ‘Bloody Good All Round’ because that’s how M12 have been and consistently through its last 15 years. The business is an innovator with its customer solutions and its new ways to address the market. The business gets its proof from the regular recognition with prestigious awards when entries have been independently judged. It couples it’s complementary product and service set with 24×7 service and it pushes frontiers to help it differentiate and serve better.

    To me that is not a “jack of all trades’ Telecoms Provider the ‘MoN” implication doesn’t sit well with me. Mark, I think you should come over and see us and get a proper feel for what we are about. Andrew Skipsey

  2. Avatar Bill

    Hmmm… when I enter a postcode nothing actually happens…

    • Avatar Andrew

      Just scroll down and click view business prices or view residential prices and depending on where you are it mostly takes less than a minute to get you prices. There’s a % age counter to help while you wait

    • Avatar Matthew Skipsey

      Some good feedback Bill.

      We have updated the website to display the prices/speeds/services immediately after you select an address now; just scroll down slightly, and you’ll see the live % status.

      Should take no longer than 30 seconds to check all carriers/options.

  3. Avatar Ixel

    At least there’s another website which allows you to get an instant leased line quote without having to contact a company just so they can either hound you about your original request or try to do a sales pitch when all you want is a quote.

    • Avatar Matthew Skipsey

      This is exactly what we had in mind when developing the site Ixel.

      We only found one other comms provider in the UK who had what appeared to be a live leased line checker/pricing tool, but it failed with PHP errors! So we therefore believe we’re the only one. What’s more, we don’t take a commission/sell-and-run. We wholes

      The generic leasedlines[dot]xyz websites who appear at the top of Google are mostly in fact either owned/operated from the large telcos and they’re hiding their real names, or they are sales commission companies who pass your details to 6+ other telco companies to give you a quote and hound you. All of them we found, don’t instantly provide you pricing – you have to wait for someone to get back to you.

      When you enter your address into our site, we’re checking against all of our quality-checked national leased line providers, as well as our unbundled exchanges in Hampshire/Wiltshire. We’ll then display the best-value and common speeds leased line options within about 30seconds.
      Of course there are other speeds, and options available – but we’re just a phone call/email away.

      Naturally we hope our instant checker and competitive pricing will be useful and spur conversations! 🙂

      (p.s. remember to click ‘View your prices’ after checking your address to see your specific quote/speed options for all services, FTTC, FTTP, G.Fast, leased lines. We are trying to make this more obvious)

      Giganet CTO.

  4. Avatar Hamish

    Wish i could afford the cityfibre 500 service haha its actually available to me 😀

    • Avatar Matthew Skipsey

      Oh no! Are you a residential customer?
      If so, sadly at this time, Vodafone have the exclusivity with CityFibre for residential services. This will change over time. Currently Vodafone are targeting one city at a time, so potentially your area will not be served immediately.

      Our business CityFibre services all include 6hr fix, 24×7 support, Static IPs etc which may them more expensive than typical home broadband services; but then again you have something more akin to being a business-service that you can rely on.

  5. Avatar Matthew Skipsey

    Our website now shows the ASA approved average speeds for broadband (FTTC, FTTP, G.Fast) services.
    Apologies for the oversight.
    We encourage people to use our checker though for more-accurate estimates based on their address, particularly for copper-based services such as VDSL (FTTC) and G.Fast.

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