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Full Fibre UK City Broadband ISP Hyperoptic Cuts 150Mbps to £23

Thursday, May 30th, 2019 (12:01 am) - Score 5,472

City focused FTTP/B broadband ISP Hyperoptic, which claims to cover 500,000 UK premises and aims to reach 2 million by 2021 (ambition for 5 million by 2024), will later today launch a new promotion that discounts the cost of their packages even further for the first 12 months of service.

The following prices will be available to new customers who order before 20th June 2019. As usual customers can pick from either a broadband and phone bundle or a broadband-only service on a 12 month contract. You can also get a “no contract” option (broadband-only) but this tends to cost extra. The packages all include unlimited usage, 24/7 support, a wireless router and a dynamic IP address (IPv6 support has been rolled out) or £5 extra per month for a Static IP. Free installation and activation is included. Use the promotion code FLASH19 during the order process to get these discounts.

Package Broadband Only
Broadband and Phone
30Mbps £15 a month (*£22) £16 a month (*£25)
150Mbps £23 a month (*£35) £24 a month (*£38)
900Mbps £38 a month (*£60) £39 a month (*£63)
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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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15 Responses

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  1. Avatar photo Blueacid says:

    If you don’t opt for the £5 per month static ipv4 address then you’ll be on a CGNAT system for ipv4, not a dynamic public IP.

    1. Avatar photo Slowfatsnail says:

      Pls do explain a little more for us people that here for faster and cheaper Internet.

    2. Avatar photo StevenNT says:

      I asked @HyperopticCS on twitter as I’m looking at this ISP for my new apartment, they said CGNAT was looked at but never was implemented. So, unless they lied to me then CGNAT is not in service.

    3. Mark-Jackson Mark Jackson says:

      They did use CGNAT for awhile, it was more than “looked at”. However once you get IPv6 into play then that starts to become less of a concern.

    4. Avatar photo HarmzN says:

      I’m on Hyperoptic. CGNAT was definitely implemented a while back, well over a year ago, perhaps 2 years). For a basic user, it will make little difference, but it means your sharing an IP address with other users at the same time. The main issue, is that you can’t forward ports or receive incoming connections, so you won’t be able to, say, host an FTP server, or remote on to your pc away from home, or view CCTV/IP cameras, or access files on your NAS…etc. You have to pay the £5 for a static IP if you want this functionality.

    5. Avatar photo kaptainkandikat says:

      @HarmzN

      Thats not strictly true,

      I can access my nas, cctv cameras and remote control my pc over a 4g router (which has this CGNAT you speak of)

      It sounds like you are confusing the issue with port fowarding.

    6. Avatar photo Slowfatsnail says:

      They all for explaining 🙂

    7. Avatar photo Slowfatsnail says:

      Thx*
      Does that mean i cant watch bbc iplayer or netflix as the ip will be shared also that sound like vpn were ppl use same ip so it impossible to track i dont have hyper at my end yet i rather learn and something for future

    8. Avatar photo Niglet says:

      To the user above re 4G router:
      You can’t forward ports on CGNAT, you’re likely on three who are actually giving you a real IP address which is really surprising.

  2. Avatar photo Brian says:

    Been trying to get HYPEROPTIC broadband for over 18 months but they keep telling me it is not available at my address
    But BT will install it if I choose them. what is wrong with HYPEROPTIC.

    1. Avatar photo Alex Woodward says:

      I’ve got about 10 people in the building wanting it. They say no.

    2. Avatar photo HarmzN says:

      If Hyperoptic go live in a building, they lease expensive business lines to that building, going to a Comms cupboard containing their equipment on site (mainly, managed switches), and from there they run Ethernet cables to every flat within the building.

      So if they’re available at your address, it’s because they already have this all setup, and if you join, they just extend that ethernet from your front door to inside your flat and plug a router in the end.

      BT would allow you to order fttp if you already laid the cable to your door.

      These are completely different deployment approaches.

    3. Avatar photo Blueacid says:

      @Brian: Hyperoptic don’t use the same BT infrastructure as many of the other fibre ISPs do. So if you can get (say) Plusnet, Zen, AAISP to install fibre then that’s great, but that isn’t the same kit that Hyperoptic use.

      Hyperoptic will look at a building, typically a block of flats or similar high density dwelling (although they’re now looking more and more at residential streets or housing estates), and will specifically install their service. So in many ways their availability is in a similar fashion to Virgin Media’s; if they’ve built their network to your house then you can get their services, but if they haven’t then you cannot.

  3. Avatar photo James W says:

    I spent 18 months trying to get the estate and hyperoptic on board.
    Hyperoptic wanted to install and was trying to get permission but the Property Director wouldn’t allow it. Hyperoptic have now taken registering interest off there webpage without an explanation.

    Now that, that director has put his flat up for sale I am hoping I can move forward with it.

    1. Avatar photo Mr says:

      You can still register interest on the hyperoptic website

Comments are closed

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