ISP Hyperoptic Boosts Entry-Level UK Full Fibre Package to 50Mbps

Anybody lucky enough to be within reach of Hyperoptic’s Gigabit capable FTTP / FTTB broadband network, which at present covers about 500,000 UK premises across 39 UK “Hyper Cities“, will be pleased to know that they’re boosting both the download and upload speeds of their entry-level package.

At present Hyperoptic’s commercial packages start at 30Mbps download (1Mbps upload) – average peak time speeds – but from tomorrow this will increase to 50Mbps download (5Mbps upload). Better yet, existing customers on their 20Mbps and 30Mbps packages will receive a free upgrade to boost their speeds.

On top of that the provider will also be introducing a flexible, no strings rolling monthly promotion offering the new 50Mbps package for just £23 a month. Meanwhile the prices for their 150Mbps and 900Mbps+ (1Gbps) rolling monthly packages will also be dropped to £26 and £45 respectively (the same as their 12-month contract deals, although a £20 one-off connection fee does apply).

Dana Tobak CBE, Hyperoptic CEO & MD, said:

“Most broadband providers have ridiculously slow entry-level products and they all charge more for slower speeds. Consumers in today’s digitally enabled world expect fast, reliable connections and it’s wrong that big providers continue to offer inferior products for higher prices. We want to encourage people to check what they are being charged to see if they can get faster connections for less money.

We all know the importance of fast download speeds and with the increase in home working, video calling and sharing of digital content, families across the country are increasingly demanding faster upload speeds.

We have boosted our entry-level upload speeds to be 5x faster to respond to this demand. We encourage others to follow our lead – to offer what we believe is now the minimum requirement for up and download speeds

Satisfied customers getting great service, speed and reliability don’t need to be tied down and we want to encourage consumers to switch so were dropping our 30-day roll monthly prices and are confident that once customers give us a try they will be glad they did.”

Hyperoptic’s service is usually installed inside large residential apartment buildings (e.g. Multi-Dwelling Units with at least 50 units / flats each) or big office blocks. The packages all include unlimited usage, 24/7 support, a wireless router and a dynamic IP address (IPv6 support has been rolled out) or £5 extra per month for a Static IP.

Going forward the ISP hopes to cover 2 million UK homes by the end of 2021 and they have an ambition for 5 million by 2024, although the latter will require more investment. We recently reported that Hyperoptic has also been testing a 500Mbps package (here), although this is only available to certain locations.