ISP Giganet Launch New Gigabit Broadband Wing for UK Homes UPDATE

UK ISP Giganet (M12 Solutions) has today launched a new residential division – Giganet Home. At the same time they’ve also expanded the availability of their Openreach based and 1Gbps capable Fibre-to-the-Premises (FTTP) broadband services to homes across the UK (initially it was only available to properties in Salisbury).

At this point it should go without saying that Giganet’s new “Ultrafast Full Fibre Home Broadband” packages are only available in locations where Openreach’s FTTP network has deployed, which currently covers over 3 million UK premises and rising to 4.5 million by the end of March 2021. Following that the operator expects to reach 20 million by around the mid to late 2020s (2025 – 2030).

Giganet also appears to have taken a leaf out of Zen Internet’s playbook and are offering new customers a “no price rises, for life” on your chosen package. The catch is that you’ll only get the cheapest prices in locations where the ISP has been able to install their kit inside a local BT exchange (currently Basingstoke, Winchester and Salisbury etc.).

For example, in the aforementioned areas a 200Mbps package will set you back £35 per month and 1Gbps is just £55 per month via a 12 month contract term (on top of that there’s a £4.99 one-off activation fee). However, if you live outside of those areas then the following much more expensive pricing will apply and the activation fee jumps to £45 (plus there’s no 1Gbps option shown).

Giganet Home Full Fibre Packages

Full Fibre 80Mbps
PRICE: £45 per month

Full Fibre 200Mbps
PRICE: £59 per month

Full Fibre 500Mbps
PRICE: £64 per month

Full Fibre 1000Mbps
PRICE: £79 per month

Customers can also expected to receive unlimited usage, UK support and an “UltraHUB 2 Wi-Fi router“, which looks to be based off the reasonably capable Technicolor DGA4231 model.

Matthew Skipsey, Head of Giganet, said:

“This is an incredible milestone for us. Our strategic partnership with the main UK national carriers and our in-house engineering and support team put us head and shoulders above many resellers in offering reliable, ultrafast business Internet. With Giganet’s national presence, we saw a real opportunity to emulate what we have achieved in the business world for residential and home customers across the country.

With people registering their interest pre-launch and orders in the system ramping up post-launch, we’re seeing a huge appetite for faster and better Internet, and people’s trust in Giganet to deliver.

Home broadband was always the goal when we launched Giganet just over 2 years ago. We saw massive potential with Giganet for a brand that can be a real UK household name. I’m proud to say we’re unlike many other providers in the market today. We are small enough to provide a personal approach to each of our customers and experienced and trusted to deliver what we promise”

We did however notice that there was some incorrect pricing on Giganet Home’s new website. For example, a lot of the pages for their lower cost areas (Liverpool etc.) mention a 500Mbps tier costing £49 per month, although upon doing a check the price was actually listed as £45 per month. We also noted that the £4.99 activation fee looks to be a discount, which will be available until 30th September.

UPDATE 5th August 2020

Giganet have now finished revising their prices for National fibre areas, outside of their low cost zone. As a result we’ve updated the price list above to include a few reductions.