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Kent based UK ISP Trooli Build FTTP Broadband to 50k Premises

Thursday, November 12th, 2020 (10:03 am) - Score 2,016
trooli_fibre_optic_install

Full fibre ISP Trooli (CallFlow), which is currently building their 1Gbps Fibre-to-the-Premises (FTTP) based broadband network across rural parts of Kent, Hampshire and East Sussex in England, has hit a new milestone after their deployment covered 50,000 premises (up from 26,000 in June 2020).

The milestone has been achieved two months ahead of the company’s previously stated ambition for the end of 2020. In less than six months, Trooli has tripled the amount of cabling laid, from 200km in June to 680km at the start of November 2020, while ramping up its build rate to pass more than 5,000 premises a month (up from 3,000 earlier this year), with that figure set to increase even further over the course of the winter.

The provider currently aims to continue their roll-out in order to reach 150,000 premises (homes and businesses) by the middle of 2022 and then 500,000 by the end of 2024. All of this is being supported by funding worth €30m from the Connecting Europe Broadband Fund (here) and, more recently, £5m via a senior facility agreement with NatWest Bank (here).

The latest areas to go live across Trooli’s network include Uckfield, Crowborough, Darenth, Hoo, Farningham and Eynsford.

Andy Conibere, CEO of Trooli, said:

“This has been a year of rapid growth and change for Trooli, and we have significantly expanded both our network and customer base as demand for our reliable, ultrafast, full fibre network continues to grow.

Since January we have increased our number of homes passed from 10,500 to 50,000, raised an additional £5m in funding from NatWest, laid hundreds of kilometres of cabling and successfully crossed the county boundary to take our network to an underserved market in East Sussex.

Over the same period we have continued to deliver an extremely high quality of service as reflected by a continued ‘excellent’ rating by our customers on Trustpilot.

We are confident that demand for ultrafast broadband is only going to increase. It is rightly seen by the government as essential 21st century infrastructure and the experience of lockdown has accelerated demand from both business and private customers.”

By our reckoning the provider’s rapid pace of deployment makes them one of the fastest growing alternative network (AltNet) providers of their size in the United Kingdom, which is “trooli” impressive (sorry.. I had to). The company has also grown substantially, with staff positions more than doubling from 57 in January to the current count of 116.

Trooli’s broadband packages tend to cost from £50 inc. VAT per month for an unlimited 300Mbps service and this rises to £80 for 900Mbps+. However, the ISP will still need to raise significantly more investment to achieve that ambition of 500,000 premises, but at this rate that shouldn’t be too difficult.

As a special Black Friday discount, new customers are currently only being asked to pay £25 per month for the first three months of service on their 300Mbps tier or £30 and £40 for the others.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
6 Responses
  1. Paul says:

    Been keeping a close watch on these guys, I’m not far away from their head office or their network. Can’t complain with my speeds compared with some in the UK, but the thought of FTTP keeps me wanting more.

    We are never happy! Hopefully they decide to come this way, but I suspect not due to Virgin being in the area. But you never know.

  2. jon says:

    Trooli have just cabled up my area & I am interested in transferring to them when my current horribly slow ADSL contract runs out. Does anyone out there have any experience of Trooli and their hardware or advice on switching to a FTTP system ? I read the recent comments here about sipgate basic and would be interested in using that (plus mobiles) and dropping BT altogether.

    1. Tim says:

      The trooli router is great. It needs a bit of playing around with the WiFi settings to get the best out of the speeds available. This connects via ethernet to a FTTP modem. Can’t remember the brand’s of each, but they’re on the trooli website. We switched to them 4 months back, and never had an issue (touch wood). Now I’ve got the best WiFi settings for us, after a few hours of tweaking, we now get 300mpbs all over the house. We also transferred our landline number to sipgate basic, this cost us £30 one off I believe and took about 2 weeks. The phone can connect straight into the back of the trooli router and use the router to change the phone line sipgate settings etc. It’s expensive (£50 a month for trooli minimum package of 300mb) but it works, and it works really well, and is worth it.

    2. jon says:

      Thanks Tim, its good to know that I am not being an idiot!
      If it all works & is reliable, 50 quid a month & cheap phone calls seems better than the slow, unreliable system I have now.
      (I could not see how to reply to your reply so I had to reply to myself – first sign of madness they say)

  3. CL says:

    When you say play around with the wifi settings, would you mind saying in which way please. We had Trooli installed last week. Aren’t hitting anywhere near their 300mb they promised me – Its still pretty much matching Sky which I still have connected in case of any issue (40mb upload). And one of my windows 10 PCs can’t find their router at all. I have a very disappointed teenage on line gamer – which was the main reason for us getting this 🙁 Trooli are now sending out a replacement router. But I’m not convinced. I appreciate I might need to buy a mesh system for the teen – hes on the 3rd floor, but even so I would have expected it to be better and not drop in and out all the time. I can’t even make a call on Whatsapp!

    1. R Bennett says:

      Hello , Hope you don’t mind me asking but did you ever get to the bottom of the Wifi speeds on Trooli. I am on TalkTalk at the moment and am interested in more speed. However, I have read a number of reviews where it seems Trooli have issues with Wifi speed.
      Many Thanks
      R

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