Zen Internet Sweeten Refer a Friend Scheme with GBP80 Voucher
Broadband ISP Zen Internet UK has once again improved their current Refer-a-Friend scheme, this time by making it so that existing customers who successfully refer somebody they know to the provider will receive an £80 voucher (eGift card), while their referee will get a £20 voucher.
According to Zen’s Refer-a-Friend page, the vouchers themselves are available for a range of retailers including Amazon, Argos, John Lewis, and M&S. The customer rewards are cumulative, so if multiple qualifying referrals are made to Zen, multiple rewards will be delivered to the referrer, subject to a limit (i.e. a referrer may not earn more than 5 rewards within any 24-hour period or 25 within the last 12 months or £1,500 of reward value within last 12 months).
Such offers are often time limited, but at the time of writing it appears as if Zen has forgotten to update this part of their related T&Cs. The relevant text instead includes several placeholders for the dates: “For you and your friend to benefit from this offer you must be referred and place your first order by {{promotion-last-purchase-date}}. If you purchase after that date, you’ll receive a {{promotion-next-referrer-reward-for-referrer}} and your friend will receive {{promotion-next-referee-reward-for-referrer}}.”
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Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Doesn’t look like anyone cares judging by the lack of comments.
Why would anyone be stupid enough to refer a friend to Zen? They are a piss poor ISP nowadays.
I used to be their customer and disagree that they’re “piss poor”, pretty good overall. However, I’ve never been interested in marketing for them for tiddly little rewards.
Different customers, different experiences but my experience says they are piss poor so I wouldnt be prepared to refer a friend.
Agree 100%, Zen are utterly shockin g, went massively downhill during lockdown and haven’t recovered! Nothing but issues when I was with them, I had a more stable connection from my Virgin Media cable connection and that’s saying something!
It’s not an everyday event that people switch broadband contracts so this isn’t going to be widely used, but I have an opportunity to use it coming up to refer a family member, so I’m not going to sniff at a free £100 (split 80/20).
I’m curious to know what your (Never Zen and Meeeeeee) experience has been that you would never recommend them? I’ve had them since FTTP came in 2020 and they’ve been excellent.