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X-Fibre’s New FTTP Broadband Network Goes Live in Surrey UK

Friday, Apr 5th, 2024 (12:02 am) - Score 1,160

Network operator X-Fibre, which is exclusively supported by UK broadband ISP Shere Internet (vertically integrated), has announced that their new self-financed Fibre-to-the-Premises (FTTP) network build recently started to go live in the Surrey Hills area of England.

Just to recap. X-Fibre is a company that previously focused on building full fibre networks for other operators (i.e. acting as a civil engineering contractor), such as for F&W Networks and Box Broadband (CommunityFibre) in Cranleigh during 2021. The following year they also installed about 70km of fibre for ITS Technology in Birmingham and then a few villages for Quickline in Yorkshire.

NOTE: Other gigabit-broadband operators, such as Openreach (BT) and Box Broadband, are also known to be deploying in parts of the Surrey Hills area.

However, last year we noted (here) that the company had pivoted to focus all their energy on their own self-financed build, which highlighted an aspiration to “surpass” 10,000 homes across parts of Surrey, West Sussex, and Hampshire in England “within the next five years” (i.e. by 2028). But at the time there wasn’t a lot of information available.

The operator’s Director, Leroy Patterson, has now informed ISPreview that they have initially been focusing their own-build efforts on the Surrey Hills area. As a result of that, their network is now said to be live for customers in Bramley, Wonersh, Shalford, Chilworth, Aldbury, Blackheath, Shere, Gomshall, Burrows cross and Abinger Hammer.

X-Fibre has also approached the Government’s Building Digital UK (BDUK) agency for support with funding to help them serve more areas in 2024, although Leroy added that the postcode checker “currently covers nearly 4,000 UPRNS [premises] ready for service.”

Residential customers in related areas can sign-up, via Shere Internet, from £49.99 per month for their one and only 1Gbps broadband package with free installation on a 24-month term (the website incorrectly describes this as “GB” for GigaBytes, rather than “Gb” for Gigabits).

Subscribers can also choose a monthly rolling plan for the same price, except you’ll then have to pay £99 for the one-off installation. But we do think they are overlooking the entry-level market (users who only need a basic service) by seemingly failing to offer a slower and cheaper tier.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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3 Responses
  1. Avatar photo Chris says:

    “ But we do think they are overlooking the entry-level market (users who only need a basic service) by seemingly failing to offer a slower and cheaper tier.”

    Having spent a lot of time in the Surrey parts I suspect many of their potential customers are well heeled enough to not notice £49 a month.

    1. Avatar photo Big Dave says:

      If you were a network you could make the argument that there’s none or little cost difference to the network no matter what speed the customer is on thereby by only having 1 tier simplifies your administration.
      I’m sure if ISP’s thought could get away with it they’d be charging per Gigabyte of data used rather than by speed of connection.

  2. Avatar photo Mark says:

    The alternative in most of those villages is lower tier vDSL at around £40 pcm for 20Mbps. £50 for 900 is absolutely worth every penny. A great team and I am a very happy customer.

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