Hull-based UK broadband and Pay TV provider Octaplus, which sells services to consumers over various full fibre (FTTP) networks (e.g. MS3, CityFibre and FullFibre Limited), has this morning announced that they’ve given their brand identity a new lick of paint and launched a new website.
The new website is said to be more mobile friendly and has been designed to ensure a “seamless and more efficient booking process, allowing our customers to connect and manage their services effortlessly on the go” (it’s noted that about 80% of their traffic comes from mobile users).
“Our revamped brand is more than just a new look — it is our commitment to excellence and our relentless pursuit of customer satisfaction,” says Gladstone, CEO of Octaplus. “With enhanced speed and heightened support to our customers, we are poised to set new standards in the industry.”
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They’ve now added this to their broadband page:
“No mid-contracts surprises
Price remains the same till the end of contract. *Flat annual CPI increase of 3.9% applies*”
Can you ask them what this means? Assume should be CPI + 3.9%
Also, this was never there before, hope they’re not going to try to apply it to existing contracts
That doesn’t sound at all like no surprise hikes or prices remaining the same.
The Octaplus website comes up with this error: Error code: SSL_ERROR_BAD_CERT_DOMAIN
I had that earlier too, but seems fine now.
octaplus.co.uk only has a certificate for http://www.octaplus.co.uk hence bad certificate warnings.
At least they’re not hosting the website in Singapore anymore.