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Broadband ISP Ogi Sees Wales Full Fibre Customers Reach 20,000

Tuesday, May 14th, 2024 (12:01 am) - Score 1,000

Broadband ISP Ogi, which is currently deploying a multi-Gigabit capable Fibre-to-the-Premises (FTTP) network to premises across parts of South Wales, have this morning revealed that their network has now signed-up “one in every five premises” covered (c.20,000 customers) and has so far completed two thirds of its planned Phase 1 rollout.

The network operator has so far covered a total of 100,000 premises (Ready for Service) with their new full fibre network – most of them residential – in Wales up to the end of 2023 (up from 60k on 30th June 2023). The latest customer figure (c.20,000) would appear to mark a significant improvement from the 15,000 reported on 4th March 2024.

NOTE: Ogi is backed by £200m via Infracapital, employs over 210 staff and aims to cover 150,000 premises in South Wales by 2025.

The rate of customer growth is said to be even faster in some places, like Pembrokeshire, where in quite a few places they have a first mover advantage vs rivals. The build is also said to be continuing, albeit admittedly at a slower pace after recent issues (here), such as job cuts, and the Q1 2024 move to re-focus on growing the retail ISP side of their business (take-up etc.).

In case anybody has forgotten, Ogi also holds an aspiration to cover “at least” 350,000 premises in a future Phase 2 build across other parts of Wales, but they’d need to raise a lot more funding for that and the current climate (i.e. high build costs and interest rates) makes this rather challenging. Otherwise, some 60 towns and villages are expected to be covered under their current Phase 1 plan.

Chief Executive Officer, Ben Allwright, said:

“With one in five of the premises we can serve already signed up to Ogi, it’s clear to see we’re investing in the right places. Passing the 100,000 premises milestone – two thirds of our initial plan, completed – and seeing the massive benefits from this technology as adoption increases is encouraging.

Putting our ISP operations first since the start of the year, and harnessing the build machine as a tool for growth has allowed us to take a breath, and make sure we’re doing the right things for our customers and long-term sustainability. While we might not be as visible installing new network as we had been – we’ve been busy in the background, supporting our existing customer base and welcoming thousands more every month.

We’re building something really exciting here at Ogi; and the people of Wales are invested in our journey to create a real challenger brand – one that Wales can be proud of, and others are already envious of.”

Residential customers can typically expect to pay from just £15 per month for a 200Mbps (20Mbps upload) package (free setup and included router) on a 12-month term (£41.25 thereafter), which rises to only £30 for their top 900Mbps (90Mbps upload) tier (£72.50 thereafter).

Customers can optionally get faster upload speeds, but they cost extra and the performance uplift varies by package. For example, paying an extra £2 on their 200Mbps plan gets you 40Mbps uploads, while an extra £10 on 900Mbps gets you symmetric speeds.

Ogi’s Active Rollout Locations

➤ Bridgend: Caerau, Cwmfelin, Garth, Llangynwyd, Maesteg^, Nantyffyllon, Pencoed^, Porthcawl^

➤ Caerphilly: Blackwood^, Cefn Fforest, Cefn Hengoed, Fleur-de-lis, Hengoed^, Pengam, Ystrad Mynach, Maesycymmer, Pontllanfraith, Tir-y-Berth, Woodfieldside.

➤ Cardiff^

➤ Monmouthshire: Abergavenny^, Caerwent, Caldicot^, Chepstow, Crick, Monmouth^, Portskewett, Rogiet, Sudbrook, Undy.

➤ Newport: Langstone, Llanvaches^, Underwood^.

➤ Pembrokeshire: Haverfordwest^, Johnston, Milford Haven^, Neyland^, Pembroke^, Pembroke Dock^. Tenby^.

➤ Rhondda Cynon Taf: Cymmer, Dinas, Llwyncelyn, Mount Pleasant, Porth^, Tonyrefail^*, Tonypandy^*, Trebanog, Trehafod, Ynyshir.

➤ Torfaen: Griffithstown, New Inn, Pantymoile, Penygarn, Pontypool^, Sebastopol, Trosnant, Wainfelin.

➤ Vale of Glamorgan: Dinas Powys^, Llantwit Major^, Rhoose^, St Athan.

^Local Network Exchange

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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5 Responses
  1. Avatar photo David says:

    This really is a North/South divide, the North coast of wales as no major investment. Even Netomnia are struggling for some reason to sign off on Wrexham.
    You would of thought Anglesey was ripe for a single provider to blanket it with a fibre build. But there doesn’t seem to be any interest. The west coast is even worse, and there doesn’t seem to be any impedance for the eastern side to be filled by ENGLISH builds!
    Is the Welsh government local or otherwise stifling the builds or what?
    Yours angry Englishman in Wales!

    1. Avatar photo Justin says:

      Telecoms is a reserved matter. i.e. It is not devolved and therefore the responsibility of UK Gov, specifically DSIT/BDUK. The Project Gigabit lotting strategy for Wales was not great and I fear the bulk of the harder to reach prems are heading towards a Type C procurement for which there may only be one bidder…….

  2. Avatar photo David says:

    Hi Justin, Thanks for that, However I believe Netomnia are having more issues than just getting to Wrexham, and I would describe Llandudno as difficult to get to. Especially as a high number of dark fibres go off the coast of Anglesey.
    It just seems very strange that the larger towns of Northern Wales have no independent fibre installs.

  3. Avatar photo NeilB says:

    “Pantymoile” Is that the red light district on Pontymoile!

    “Torfaen: Griffithstown, New Inn, Pantymoile, Penygarn, Pontypool^, Sebastopol, Trosnant, Wainfelin.

  4. Avatar photo Nat says:

    Ogi’s growth has meant that a few weeks ago it rolled out CGNAT overnight with the only warning being an email sent a few days before about “planned maintenance”. As Ogi only offers IPv4 connectivity, this has left customers unable to remotely access services that they were hosting as home. Undoubtedly, Ogi will ask customers for more money per month to offer a publicly accessible IP address (which will probably be sold as a “static IP”). The fact that Ogi is currently advertising for a Network Architect suggests that Ogi is not quite yet ready behind the scenes for the increase in customers that it is projecting.

    Solutions such as ZeroTier and Tailscale, as well as VPNs that offer port forwarding, provide methods to remotely access services hosted behind CGNAT without having to pay for a publicly addressable IP address from your ISP, but if there are other solutions, maybe other readers can comment below on what they are to help others who woke up one morning to find Ogi has switched them onto private CGNAT IP address overnight without any warning.

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