Neos Networks Launch Rapid Activation Service for Fibre Optic Connectivity
Neos Networks, which runs one of the biggest 34,000km long business fibre networks in the UK – spanning 550 exchanges, 90+ data centres and 600+ Points of Presence (PoPs), has this morning launched a new “rapid activation” service that makes it possible for customers to order and use their high-capacity optical connectivity in just 5-10 days.
The new service appears to have come about as a result of Neos’ recently “re-architected network“, including its first “super region” – a high-demand zone that spans across London and the South East, connecting 131 exchanges and 5 key data centres with “fully digitised, pre-provisioned infrastructure“.
The above is said to mark the first step in a strategic roll-out of similar interconnected regions nationwide, which also has the bonus of “radically shortening” the lead times typically associated with optical data services / connectivity (Neos suggest such high-capacity services often take over 30 business days to deliver, but this does vary a lot).
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The launch is specifically designed to support ISPs, alternative networks and aggregators, who often face time-sensitive pressures to scale rapidly or respond to emerging demand.
Mark Charlesworth, Director of Product, Digital and Pre-Sales at Neos, said:
“We’ve engineered our network to reflect what the market has been calling for – faster, smarter connectivity that doesn’t rely on manual processes. Our rapid activation proposition is a direct result of listening to our customer needs and providing the high quality and reliable services they expect from Neos.
But this isn’t just speed for speed’s sake, we’re building super regions that give customers instant access to the connectivity they need, where and when they need it, with the transparency and reliability to match. This is an important foundational step that will underpin further rollouts across our network.”
Admittedly, the ability to deliver such services so rapidly is not completely unique to Neos, but it does reflect a big improvement and the positive impact of their ongoing focus on reducing friction in service delivery, as well as enhancing scalability.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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lol… In Sweden, on the local dark fibre (municipality-owned) networks I could change my ISP in minutes.
No new holes needed drilling into the walls either, and no new cables needed laying.
Every time I read an article like this, lauding our ‘progress’, I despair at how low our standards are.
I also miss Bahnhof. We don’t even have a single pro-consumer, pro-internet, pro-net-neutrality, pro-privacy ISP here. It’s largely just bog standard fare operating nothing more than ‘just another ISP’ business, with the occasional virtue-signalling B-corp-certification sprinkled in.
Wooptido!
Maybe we’ll have caught up in another twenty or thirty years when local councils decide to do something about the untenable rats’ nest of cables everywhere and realise investing in their own unbundled infrastructure might have been sensible and future-proof.
This isn’t a best effort home Internet service or lighting a dark fibre between a couple of local buildings. It’s provisioning high bandwidth national circuits such as backhaul for ISPs.
Ask Bahnhof for a hundred gigabits between a couple of sites they won’t just plug a cable in and off you go.
A&A and others might disagree with your claim that they don’t exist. They’re probably the most well known example but plenty of ISPs in the UK for whom that attitude is the default. Compare Bahnhof with BT you get a different story from comparing BT with Telia.
I agree with Licaerix england is so behind when it comes to internet. Most of eastern european countries already had fttp lines with 100mbps/100mbps dwn and up in 2003 and yeah that’s in 2003. And now easily available 5gbps or 10gbps available for less than £50. Uk is full of lies and most of providers can’t even give you symmetrical speeds. Bt network is a joke overpriced prices for not even symmetrical connections. Most of providers in uk locks their routers so you can’t make any changes. 4G/5G is super unreliable in most places with lowest speeds as possible. You have no choice here. You either go with super expensive asymetrical garbage connection. Or super slow 5 with no router control.