Openreach Offer Free Connections on FTTP New to Network (NTN) Orders
Network access provider Openreach has launched a new special offer, which will be available to UK broadband ISPs “nationwide” and gives a free connection on New to Network (NTN) orders for Fibre-to-the-Premises (FTTP) based lines. But this will only apply to related orders placed between 3rd October 2025 and 31st December 2025.
Openreach typically charges ISPs anything from £122.84 +vat (Standard Connection) to £297.84 (Advanced Connection) for new service provisions, although various discounts and retail pricing offers by broadband ISPs often reduce the impact of this.
However, it is important to caveat that New to Network (NTN) means a property (house, flat etc.) where there has been no Openreach products and services on the relevant line at any point in the last 90 consecutive days prior to the date of an FTTP order (excluding any premises on ‘New Sites’, like new build homes etc.).
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Further details on the special offer can be found here and here. As usual, the decision about whether or not to pass related savings on will be up to each ISP, although many are already running free installation style offers.
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Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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You should probably also clarify the probably obvious point this means premises that are already ready for service for FTTP, not that they’d install it fully FTTPoD style
They are really scared of the competition!
You will get BTIvor after you saying that, and the other Openreach/BT fanboys.
You are not wrong, for too many years Openreach have had very little competition, sure they had Virgin, but the majority of people could not get it
It is nice to see competition,
Cityfibre’s price list is not public from what I can tell, but ISPs that offer CF on a one month contract charge a similar install fee to that which would normally be charged on an Openreach service.
Scared of whom? This is more likely to be about internal migrations, ie getting people off of FTTC and especially off of ADSL. ISPs and customers like the word “free”.
No Ivor, it clearly states in the article that this offer is applicable to premises that have no openreach service for a period of time. This is likely to help providers capture market share from other networks (fixed or mobile) and help cover early exit fee buyouts . Openreach are of course concerned about the competition, they would be mad not to be.
I wonder if by line they mean a stand if fibre, or they really mean the address ? Moving from copper to FTTP maybe falls under other offers or processes.
If FTTP is installed but inactive, I don’t think there is an installation charge, or at least not one to the same extent.
‘where there has been no Openreach products and services on the relevant line at any point in the last 90 consecutive days prior to the date of an FTTP order’
If offering a promotion is being really scared then sure.
I see Community Fibre offering double speed. They must be really scared of the competition too.
CityFibre have done a bunch of switch and connect promotions, paying people £150 to sign up to an ISP using their network.
No need to be really scared to do a promotion. It’s really positive, they recognise they can’t rest on their laurels.
“No Ivor, it clearly states in the article that this offer is applicable to premises that have no openreach service for a period of time.”
… my point stands. If someone doesn’t want the fastest speed, isn’t in a stop sell area, and Openreach (was) previously offering free/low cost reactivation of FTTC or a more expensive installation of FTTP, which do you think the bottom feeding ISPs will use? Now there is no excuse.
Remember that there are some that won’t give up on ADSL until Openreach flick the circuit breakers off.
This offer is for the ISP, any value for the consumers? — as a connection charge is usually priced in the contract, for the mostly 24 Month term.
All depends if the CP passes the savings on.
I suspect this is to make Altnet->OR migrations more attractive to CSPs (e.g. via one-touch switch).
Normally an OR->OR migration has a very low switch fee of around £5. But if this is a new activation of a service, then it’s £130-ish. This applies even if the property had OR FTTP before.