New Scotland-based UK Broadband ISP Fibeo Set to Launch in 2026
The United Kingdom isn’t exactly short on consumer ISP options right now, but Glasgow-based Fibeo has revealed to ISPreview that they’re currently planning to join the club sometime in “early” 2026 – powered by the Dotlines Catena Cloud platform and the PXC (formerly TalkTalk Wholesale) broadband network.
At present the internet provider’s official website is just a blank holding page, although they’re promising no hidden costs and to “[put] people first with simple, reliable connections and support that’s responsive, personal and built around the customer“.
Every broadband package will also include the Audra Safe wireless router (the same one Carnival Internet UK use – here), designed to give households greater control over their internet use. With built-in security features, parental controls, and device management through an easy-to-use app. An optional VPN product to enhance online privacy and security will also be made available.
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Caelan Grant, Founder & MD of Fibeo, said:
“The UK broadband market has been dominated for too long by the same names, the same problems, and the same poor customer experience. Fibeo is here to disrupt that. Our focus is fast, fair broadband with clear pricing and customer support that actually works for households.”
The company added that they’re working with other trusted partners, including The Kenton Group for hardware distribution and GoCardless for payment processing. The goal is to ensure their network is reliable, scalable and future-proof from day one.
“Fibeo exists to fix what the big providers broke. No hidden costs. No endless call queues. No passing the buck. Just reliable broadband, clear answers, and a team that genuinely cares,” said the announcement. We’ve heard claims like this before, and the proof will always be in the pudding.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Seems like there’s quite a few “have a go” retail only ISPs popping up with no real USP. With fierce competition already in the market pushing consumer prices right down, margins are tight and being able to steer a start up to sustainability and turning a profit will be a long difficult road.
The wrong assumption of “build it and they will come” was made by Altnets, many with actual fibre infrastructure in the ground before Openreach. I hope Fibeo’s business plan doesn’t have that statement because clearly it takes more than just existing to win customers.
Starting a new ISP on PXCs network sounds risky, and the lack of altnet access is bound to make things tough
PXC now offering almost all major altnets with Openreach infra. So coverage wise Fibeo should be OK. And who are not “risky” in this vulnerable industry. We should encourage Fibeo type ISPs who are coming to market to create differentiation. Key will be Customer Experience and its automation and can they deliver it at in an optimum level. As a customer, I want to see what they do to make me feel invisible to them and all interactions I can do online/ self serve without talking to any human. All the best Fibeo. Looking forward to their launch.
The statement that the UK broadband market has been “dominated by the same names” feels increasingly outdated. Over the past five years, the sector has experienced a significant influx of alternative network providers and challenger ISPs, many of whom have made strong progress in improving pricing, speeds, and service levels. Competition has never been more intense, with consumers often presented with numerous full-fibre choices in the same locality.
Fibeo entering the market may be positive for consumers, and every new entrant brings its own value proposition, although the market is already highly saturated in many regions. Disruption is more compelling when it is anchored in genuine differentiation rather than the suggestion that no one else has attempted to solve these problems before.
All the best to them, although the premise of their message is difficult to agree with.