Giffgaff Expands Full Fibre Broadband Availability to Include Chester UK
Mobile and internet provider giffgaff, which is owned by Telefónica UK (VMO2), has today informed ISPreview that their recently launched (here) full fibre broadband products for homes – powered by nexfibre and Virgin Media’s networks – have now been made available to people living in the Cathedral City of Chester (Cheshire, England).
Just to recap. giffgaff are offering three unlimited plans on a monthly rolling (30-day) term – the 200Mbps (symmetric) service costs £30 per month, while 500Mbps is £32 and their top 900Mbps tier is £35 – plus installation is currently free. Customers in nexfibre areas who sign-up to this service can expect to receive an Amazon eero 6+ router (inc. giffgaff branded User Interface) and engineers will also install an Optical Network Terminal (ONT) from Arcadyan Technology (PB6802B-LG) inside your home.
The catch is that giffgaff have been conducting a gradual, phased regional roll-out. As it stands, the service is now available to over 360,000 properties in North West England, as well as select locations in North West England, Yorkshire and the Humber, East Midlands and rolling out in the North East, Scotland, South West and Wales and then across more locations before the end of the year and into 2026
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So Chester is just the latest location to be added in this ongoing process, which does make things quite confusing for consumers. But we note that the prices have been reduced a bit more since the packages first went live in September 2025.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Rolling out to new locations gradually is not nearly as confusing as not rolling out to properties in those areas that have (or have had) a connection to Virgin Media over Nexfibre. My next door neighbours can order from GiffGaff but I cannot as I am currently with VM (just out of contract). I feel they need to announce that they have enabled migrations between the two ISPs next. And as soon as possible.
I just typed our address (CH3 postcode) into the Giffgaff availability checker and it says their service is not yet available in our Area.
We are with VM already on their Nexfibre network.
Likely the marketing folks are ahead of the technical folks on this one!
Try the checker for one of your neighbours as well (one that does not have VM).
Their rollout is as spotty as a leopard! They’re planned rollout has no Welsh towns that I can see, yet I see claims they’re in stone Welsh places…. But that’s Vitgin territory. They’ll miss rural areas out, which is why Openreach has the Monopoly! If AltNets really want to put their shiny symmetric network in rural areas, they will have to stick it up and put the money in instead of moaning to Ofcom about OR not being competitive, as I see it AltNets will stagnate if they don’tv deliver to other areas instead of cities. I’m already a Giff Gaff user of some 13 years, even here in the Rhondda Valleys signal is good, I just hope they’ve not bitten off more than they can chew by sticking with Nextfibre….