Broadband ISP VISPA UK Faces Compulsory Strike-off Action Again

Broadband provider VISPA has recently become subject to another “First Gazette notice for compulsory strike-off” – as shown on the Companies House (CH) website, which follows both a significant delay to the publication of their latest accounts (CH’s website states their next accounts were “due by 31 January 2025“) and adoption of CH’s default address.

In recent years the small and previously Manchester-based ISP has tried their hand at building a full fibre (FTTP) broadband network, such as in the town of Marple (here), and they’ve also run their own Fixed Wireless Access (FWA) network around parts of Cheshire. Finally, the provider sells a variety of Openreach based fibre packages, although we’ve not had any fresh news from Vispa for a few years now.

According to VISPA Limited’s records on Companies House (06921088), the provider has faced four separate “First Gazette notices for compulsory strike-off” since March 2022, which in the past have been linked to delays in filing their accounts (2022 example). But the delays on those occasions often amounted to only a short period, while VISPA’s “latest” accounts to April 2024 were due to be published almost a year ago on 31st January 2025 and have yet to be published on Companies House.

The current government guidance for striking off a limited company (here) clearly states that this can occur due to a number of reasons, such as if Companies House has “not received annual documents that the company should have sent, like its confirmation statement or accounts” (a period of two months, from the point of notice, is allowed for the issue to be resolved before the company is struck off).

In addition, VISPA’s registered address was changed on 17th October 2025 to a PO Box (PO Box 4385, Cardiff, CF14 8LH). The PO Box given for VISPA is actually the Companies House Default Address, which may be used temporarily when a company’s registered office address lacks proper authorisation. This is viewed as a signal of non-compliance with the rules.

“If we’re satisfied a company’s registered office is not appropriate, we’ll change the registered office address to a default address, held at Companies House. If a company’s registered office is moved to the default address, they must provide an appropriate address with evidence of proprietary ownership within 28 days, or we could start the process to strike the company off the register,” says the official guidance (here).

The default PO Box address is currently still present, which is not considered an appropriate address. Some further explanation can be found below.

Government Guidance

2.3 If the company does not change its registered office address from the default address

Companies must have an ‘appropriate address’ as their registered office address at all times.

If the registrar is satisfied a company does not have an appropriate registered office address, they may change it to an address held and maintained at Companies House. This is called a ‘default’ address.

The company can choose to appeal to court against the registrar’s decision.

If the company does not appeal, it has 28 days to deliver a notice changing its registered office address from the default address. The new registered office address must be an appropriate address.

If a company fails to change their registered office within 28 days from being moved to the default address, the registrar may commence steps the strike the company off the register.

Elsewhere, VISPA’s Trustpilot page shows that all reviews posted over the past year (between the latest one on 30th October 2025 and 7th October 2024) have been negative, with complaints making particular reference to a lack of customer support, connectivity problems and other issues.

Trustpilot itself has also placed “Warning” text in red at the top of VISPA’s review page, which links to the following notice: “This company is breaching our Terms of Use by displaying Trustpilot content in a way that could be misleading. This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.”

ISPreview also discovered an interesting post from somebody claiming to be one of VISPA’s customers on Facebook (here), which included an extract from a message that the ISP had allegedly sent them in November 2025 – after they complained about a lack of support: “Please note that we will shortly be switching your account over to a partner company called Gig“.

We did discover a company called Gig Fibre Ltd, which was incorporated on 16th May 2024 by the same owner as VISPA and, until 20th August 2025, had previously been known as “VISPA GROUP LIMITED“. But we’ve thus far had no luck in extracting a response to any of our emails to VISPA (several attempts have been made to different addresses since early Dec 2025).

The hope is that VISPA will find a way through the current challenges.