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12th February, 2021 (8 Comments)

French company nPerf has today published the results of their annual crowd-sourced data study into UK mobile broadband (4G, 5G) performance, which finds that EE has unseated rival Vodafone from last year’s top spot and is now named as the best operator across most of the performance categories.

o2 uk mobile sim

12th February, 2021 (2 Comments)

Mobile operator O2 (Telefonica UK) has this morning been hit with a fine of £10.5 million after the telecoms regulator, Ofcom, found that more than 140,000 of their customers had been “overcharged” – due to billing errors – when leaving the operator between 2011 and 2019.

mobile operator smartphone problems uk spanner

12th February, 2021 (52 Comments)

A new YouGov survey of 4,328 British adults, which was commissioned by mobile operator O2, has found that 36% of Brits currently working from home (1,351 of the respondents) are regularly switching to mobile broadband (4G / 5G data) to stay online and 61% say it’s made the working experience better.

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openreach 2017 back jacket of engineer

12th February, 2021 (17 Comments)

The Communications Workers Union has announced that 170 of Openreach’s Repayment Project Engineers (RPE) are set to go on a 48 hour strike in two weeks’ time after the two sides failed to reach an agreement over the imposition of grading changes, which might affect areas like salaries, holidays and terms for newcomers.

Sky Mobile UK

11th February, 2021 (15 Comments)

Sky (Sky Broadband) has this week added a temporary new feature to their 4G and 5G powered Sky Mobile plans, which enables customers with lots of spare data (mobile broadband) in their “Piggybank” to share some of it with someone they know who may need it (e.g. friends or family).

11th February, 2021 (1 Comment)

UK ISP Hyperoptic, which builds 1Gbps capable “full fibre” (FTTP/B) broadband networks to large residential (MDU) and office buildings, has reached a new agreement with housing association Citizen that will see their service being deployed to cover some 5,000 additional properties in the Midlands.

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vodafone uk 2017 mobile sim logo

11th February, 2021 (4 Comments)

Mobile operator Vodafone has announced that the former CEO of rival operator EE UK (BT), Olaf Swantee, is to be appointed to their board as a non-executive director. Mr Swantee will also become a member of the company’s Audit & Risk Committee.

virgin_media_uk_street_sign_photo

11th February, 2021 (4 Comments)

Cable broadband ISP and TV provider Virgin Media UK (Liberty Global) has announced that they will hire more than 400 new employees in graduate, intern and apprenticeship roles during 2021, which is said to mark a 163% increase from 2020.

sky broadband router SR203

11th February, 2021 (20 Comments)

Customers of UK ISP Sky Broadband may be pleased to learn that the provider is now deploying a new firmware (software) update for their latest SR203 and SR204 Sky Hub wireless routers, which the provider says should finally fix two of last year’s biggest bugs with VoIP timing and DHCP networking.

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communityfibre_engineer_working

11th February, 2021 (2 Comments)

London broadband ISP CommunityFibre, which is currently rolling out a new 3Gbps capable Fibre-to-the-Premises (FTTP) network to cover a good chunk of the UK’s capital city, has launched a new “Refer a Friend” scheme (i.e. a £50 Amazon voucher for both new and existing customers when referred to join the provider).

10th February, 2021 (21 Comments)

Last year saw Openreach (BT) select ADTRAN’s Software-Defined (SD) Fibre Access Platform to help support the rollout of their new 1Gbps Fibre-to-the-Premises (FTTP) broadband ISP network (here), making them the operator’s 3rd strategic supplier. Today the first live subscriber has been connected via this platform.

farmer rural broadband and mobile uk

10th February, 2021 (9 Comments)

The National Farmers Union (NFU) has published the results from their annual (2020) survey of 430 members, which found that just 20% of farmers had access to fixed “superfast broadband” (24Mbps+) speeds (up from 17% last year) and 11% have no indoor mobile signal at all (better than the 15% recorded last year).

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10th February, 2021 (13 Comments)

Cityfibre has announced that the first homes have now connected to their new 1Gbps capable Fibre-to-the-Premises (FTTP) based broadband ISP network in the city of Inverness (Scotland), which began its £20m rollout last June 2020 and has so far completed in the Culloden, Balloch and Smithton areas of the city.

mobile mast rural broadband uk

10th February, 2021 (9 Comments)

A new study commissioned by O2 UK has predicted that the first phase of the new £1bn Shared Rural Network (SRN) project with Vodafone and Three UK, which will see all three mobile operators working to build and share 222 new 4G (mobile broadband) masts (here), could increase the turnover for rural businesses by £187.7m per annum.

bt_call_centre_worker

10th February, 2021 (37 Comments)

As expected BT and EE have confirmed that their annual price increase for this year will be 4.5% (effective from 31st March 2021), which reflects their new policy (here) of raising prices by the Consumer Price Index (CPI) rate of inflation – as published in January 2021 (0.6%) – plus an additional 3.9%.

10th February, 2021 (12 Comments)

Cable ISP Virgin Media UK has confirmed to ISPreview.co.uk that they’ve started to deploy their new Fibre-to-the-Premises (FTTP) based ultrafast broadband and TV network across the coastal Somerset town of Burnham-on-Sea, which is home to a total population of around 20,000 people.

truespeed_fttp_engineer_and_van

9th February, 2021 (11 Comments)

Full fibre ISP Truespeed, which has been deploying a new Fibre-to-the-Premises (FTTP) broadband network across rural areas in South West England, has announced that the city of Bath in Somerset (including surrounding areas) will be the next major area to benefit from the rollout of their new network.

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