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Government Preps Universal Service Obligation for UK Mobile

11th November, 2020 (19 Comments)

The UK Government yesterday introduced new powers for the Secretary of State to, among other things, establish a new Universal Service Obligation (USO) for 4G or 5G mobile networks “in the future,” albeit only if that is “deemed necessary.” Questions will now be raised over what such a USO would look like.

Virgin Media UK Launch Next Gen TV 360 Platform and Box UPDATE

10th November, 2020 (51 Comments)

Cable broadband ISP Virgin Media UK (Liberty Global) has today officially taken the wraps off their new next generation TV 360 platform and set-top-boxes (STB), which combine 4K and HDR with the ability to access your channels and content either at home or wherever there’s a WiFi or Mobile Data (4G, 5G) connection.

EE and BT Broadband Customers Can Purchase Xbox Series X, S

10th November, 2020 (37 Comments)

Customers of BT’s UK broadband or EE’s Pay Monthly mobile packages have today also gained the “chance” (stock allowing) to purchase Microsoft’s latest Xbox Series X or Series S video game console, plus a range of games and accessories, directly from the operator. Just don’t expect any special discounts.

EE UK Discounts Some Pay Monthly and PAYG Mobile Plans

10th November, 2020 (13 Comments)

Mobile operator EE (BT) appears to have launched some “early bird Christmas deals” on their Pay Month and Pay-As-You-Go (PAYG) plans, among other things. For example, PAYG customers who purchase a 15GB Data Pack for £20 will also receive 35GB of extra data for the first 3 months (total of 50GB).

Virgin Media Parent Eyes Future 10Gbps and DOCSIS 4 Upgrade

10th November, 2020 (38 Comments)

Liberty Global, the parent of cable broadband ISP Virgin Media UK and various other European operators, has informed shareholders that they’ll be starting work on 10Gbps broadband connectivity “pretty quickly” by using a mix of a future DOCSIS 4.0 upgrades and more Fibre-to-the-Premises (FTTP) technology.

ISP BT Begin Offering Standalone UK Home Broadband Packages

9th November, 2020 (20 Comments)

UK ISP BT appears to have quietly introduced a new product page for “broadband only deals,” which remove the requirement to bundle in a home phone (voice) service (probably SOGEA). Previously, you either got a traditional copper line or a Digital Voice (VoIP) solution, but not a standalone option.

Cityfibre Begin £26m FTTP Broadband Rollout in Eastbourne

9th November, 2020 (5 Comments)

Fibre optic developer Cityfibre UK has announced that they’ve begun work to rollout a new gigabit capable Fibre-to-the-Premises (FTTP) based broadband ISP network in the coastal East Sussex town of Eastborne, which is being supported by a private investment of £26 million.

CityFibre Invest £42m to Cover Middlesbrough with 1Gbps FTTP

9th November, 2020 (1 Comment)

Cityfibre has today announced that they intend to invest £42 million in order to cover the large North Yorkshire (England) town of Middlesbrough with access to their new 1Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network, which is being supported by civil engineering firm MAP Group (UK).

Virgin Media UK’s 636Mbps Broadband and TV Upgrade Starts

9th November, 2020 (37 Comments)

Cable ISP Virgin Media UK has this morning announced that their new 636Mbps (41Mbps upload) capable “Ultimate Oomph” broadband, phone, mobile and TV bundle is now available. Existing customers, who currently receive an average speed of 516Mbps, will be upgraded to the new speed “at no extra cost.”

Barry Forde – CEO of Pioneering Rural FTTP ISP B4RN to Retire

9th November, 2020 (17 Comments)

The founder and CEO of UK rural “full fibre” broadband ISP B4RN (Broadband for the Rural North), Barry Forde MBE, has this morning announced that he intends to retire by the end of this year. The provider’s Board is currently overseeing the ongoing process of appointing a successor.

VOXI Offer 5G Unlimited Voice and Data for £10 to Job Seekers

9th November, 2020 (12 Comments)

Contract-free UK mobile operator VOXI, which is a sibling of Vodafone, has today launched a new 5G based (mobile broadband) tariff that will give unlimited data, calls and texts for just £10 a month, for up to 6 months, to anyone who has lost their job as a result of the COVID-19 pandemic (equivalent to a 70% discount).

UK ISP Hyperoptic Discounts 1Gbps Broadband Plan to £40

9th November, 2020 (5 Comments)

City focused full fibre (FTTP/B) ISP Hyperoptic, which currently covers over 400,000 UK premise and holds an aspiration to cover 5 million by the end of 2024 (here), has today dropped the price of their top gigabit (900Mbps+ average speed) plan to just £40 per month for the first 12 months (£60 thereafter)..

Gigabit Broadband ISP Coverage Jumps to 34% of UK Premises

9th November, 2020 (16 Comments)

The combined reach of 1Gbps (1000Mbps+) speed capable ISP networks, via both Fibre-to-the-Premises (FTTP) and DOCSIS 3.1 technologies, has now helped to increase national “gigabit broadband” coverage to 34.1% of UK premises (up sharply from just 10% one year ago).

ISP TalkTalk Adds 24 Month Terms and Offer 3 Months FREE Broadband

9th November, 2020 (17 Comments)

Budget conscious UK ISP TalkTalk will today reintroduce 24 month contract terms to their home broadband packages, at least for a limited period, and start offering “3 months free” service on all of their most popular “fibre” plans (FTTC, G.fast and FTTP). The one-off postage cost for routers has also been reduced to £4.95.

Virgin Media UK Cut Standalone Broadband Prices for Black Friday

9th November, 2020 (2 Comments)

Cable ISP Virgin Media UK will today further discount their prices for new customers taking out their standalone ultrafast home broadband packages, which for example will see their entry-level 108Mbps (average speed) plan fall from £29 to just £24.99 per month for 18 months (£46 thereafter).

Three UK Scrap Capita Call Centre Outsourcing Deal 2 Years Early

7th November, 2020 (50 Comments)

Mobile operator Three UK appears to have confirmed that its £70m business process outsourcing contract with Capita, which was signed in late 2016 as part of a 7-year deal to improve sales and customer support (among other things), has been scrapped 2 years early following allegations of poor performance.

TalkTalk Reports UK Traffic Spike on First Night of Lockdown 2

6th November, 2020 (2 Comments)

Broadband ISP TalkTalk has reported an increase in the amount of internet traffic flowing over their network during the first night (Thursday) of the new COVID-19 lockdown in England, which at 9:10pm yesterday saw data traffic jump to 6.46Tbps (Terabits per second).