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Major UK Fixed Line Broadband ISPs See Consumer Complaints Fall

27th September, 2013 (2 Comments)

The UK telecoms regulator has published its latest Q2-2013 customer complaints report and reveals which of the largest fixed line broadband, telephone, mobile and pay-tv providers have caused the most annoyance for consumers. Happily the overall level of complaints, especially for EE and TalkTalk, has fallen.

MPs Call on UK Government to Implement ISP Piracy Warning Letters ASAP

27th September, 2013 (6 Comments)

A new report from the Culture, Media and Sport Committee has taken a broadly pro-enforcement line on tackling Internet copyright infringement (piracy) and called for the much-delayed 2010 Digital Economy Act (DEAct) system of Warning Letters from broadband ISPs to be implemented at “far greater speed” than planned.

Essex UK Publish BDUK Superfast Broadband Deployment Map

26th September, 2013 (7 Comments)

The £25 Million Superfast Essex project, which aims to make BT’s “fibre broadband” (FTTC/P) network available to “around” 87% of premises by the end of summer 2016, has today become the next to publish an indicative map of its Broadband Delivery UK (BDUK) rollout.

UK ISP Eclipse Internet Plans to Double its Size via New Investment

26th September, 2013 (0 Comments)

Communications provider Eclipse Internet, which hasn’t really featured in our news for a while (they seem to have been keeping a low profile), appears to have been gifted a new multi-million pound injection of cash from its parent KCOM Group (KC) and plans are now afoot to “double the size” of its UK business.

Leicestershire UK Publishes BDUK Superfast Broadband Rollout Map

26th September, 2013 (1 Comment)

The Leicestershire County Council (LCC) in England has today become the latest Broadband Delivery UK (BDUK) project to publish a typically vague map of the schemes expected “fibre broadband” (FTTC/P) coverage, which aims to reach “around” 95% of the region by March 2016.

EE Expand 4G Mobile Broadband Network to 12 More UK Towns

26th September, 2013 (2 Comments)

Mobile operator EE (4GEE) has today expanded the coverage of its 4G (LTE at 1800MHz) based Mobile Broadband network to an additional 12 towns around the United Kingdom, which takes the total to 117 towns and cities.

ISP Sky Broadband UK Hikes the Price of Phone Line Rental

26th September, 2013 (13 Comments)

Customers who take their phone service from Sky Broadband (BSkyB) will be displeased, if perhaps not surprised (every other major ISP has already announced a rise), to learn that the price of Sky Line Rental will increase from £14.50 a month now to £15.40 from 1st December 2013.

UPD2 PAC Report Attacks UK Gov for Giving BT a Monopoly on Broadband

26th September, 2013 (87 Comments)

The Public Accounts Committee (PAC), which works alongside the House of Commons to examine public expenditure, has today published its final report into the £1.2bn Broadband Delivery UK (BDUK) scheme and it accuses the government of allowing BT to build a “quasi-monopolistic position which it is exploiting by restricting access to cost and roll-out information“.

BT Openreach Reveal Latest UK Rollout Plan for 330Mb FTTP on Demand

25th September, 2013 (42 Comments)

BTOpenreach has announced that its FTTP on Demand (FoD) product, which could eventually make their “ultra-fast” 330Mbps (30Mbps uploads) capable fibre optic broadband ISP technology available to homes and businesses via their slower FTTC lines, will become available from a further 18 UK telephone exchanges by the end of this month and reach a total of 303 next year.

UPDATE Half of FREE WiFi Wireless Internet Hotspots in the UK Allow Porn

25th September, 2013 (1 Comment)

A new survey from mobile security firm AdaptiveMobile has boldly claimed that 51% of free wireless internet (WiFi) hotspots in the United Kingdom allow access to content of an adult nature, which is despite the study being based off a tiny sample size.

UPDATE2 UK ISP TalkTalk Cut Entry Level Unlimited Broadband Price to £2.50

25th September, 2013 (0 Comments)

Budget Internet and phone provider TalkTalk has launched its newly rebranded ‘Essentials’ package, which is now called Simply Broadband, alongside totally unlimited usage and all from a standard price of just £2.50 a month (down from £7.50). But there are a few important things missing.

GBP150m Mobile Network Upgrade Connects First UK Community

24th September, 2013 (3 Comments)

The Government’s Department for Culture, Media & Sport (DCMS) has confirmed that the first community to benefit from its £150m Mobile Infrastructure Project (MIP) to improve Mobile Broadband and phone coverage will be the rural village of Weaverthorpe in North Yorkshire (England).

UPD BT List 19 Final UK Exchanges for their GBP2.5bn Fibre Broadband Rollout

24th September, 2013 (14 Comments)

BT has taken us completely by surprise after they quietly revealed, through a series of low-key regional updates, that an additional 19 telephone exchanges had been squeezed into their national £2.5bn roll-out of superfast broadband (FTTC/P) products around the United Kingdom. No this time it really is the final batch of locations, truth!

ISP Plusnet Named Overall Winner in UK Customer Satisfaction Awards 2013

24th September, 2013 (4 Comments)

Internet provider PlusNet has been named the overall winner for Broadband Choices annual Customer Satisfaction Awards 2013, which claims to have quizzed over 2,500 subscribers of the main ISPs in the United Kingdom to help reach its conclusion. But there were other winners too.

CityFibre Picks New Chairman to Steer its Expanded UK Fibre Optic Rollout

24th September, 2013 (0 Comments)

CityFibre has today selected a new Chairman, Peter Manning, to help steer their rollout of ultrafast (Gigabit capable) fibre optic broadband networks into several new “secondary cities” around the United Kingdom.

KC Brings Fibre Optic Broadband to 500 Student Premises in Hull UK

24th September, 2013 (1 Comment)

Hull ISP KC has announced a new deal with six local student accommodation providers that will make their superfast fibre optic (FTTC / FTTH) based Lightstream broadband service available to thousands of students studying at the University of Hull in East Yorkshire (England).

UPD2 Major Broadband Outage in Northampton UK After Business Park Fire

24th September, 2013 (31 Comments)

A huge fire that began on Friday morning at the JBJ Business Park on Northampton Road (England), which took place at a PoP near to the Blisworth Telephone Exchange, has resulted in a major loss of local broadband Internet connectivity. It has also affected telecoms services to 16 other exchanges in the region.