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CityFibre UK Starts Project Gigabit Broadband Roll Out for Kent

20th Jan, 2025 (11 Comments)

Network operator CityFibre has today announced that they’ve begun the roll-out phase of their £112 million state-aid supported Project Gigabit contract for Kent (Lot 29) in England. This will extend their 10Gbps capable FTTP broadband ISP network to an additional 50,000+ premises in hard-to-reach rural areas.

Broadband ISP Aquiss Introduce FullFibre Ltd Based FTTP Packages

20th Jan, 2025 (7 Comments)

Shropshire-based UK ISP Aquiss has this morning announced that they’ve launched an additional range of broadband packages based off FullFibre Limited‘s (Fibre Heroes) network, which has so far deployed an open access Fibre-to-the-Premises (FTTP) network to cover 380,000 UK premises ‘ready for service’ (23rd Aug 2024).

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UK Still Trails Most of EU with Poor Level of 5G Mobile Availability UPDATE

20th Jan, 2025 (20 Comments)

New data from Ookla, which operates the popular Speedtest.net internet connection benchmarking service, has revealed that the United Kingdom still places near the bottom of the table in Europe for 5G mobile availability (mobile broadband) on a score of just 42.2% (i.e. the percentage of users with 5G devices spending most of their time connected to 5G networks).

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Netomnia Builds UK FTTP Broadband Coverage to 2.08 Million Premises

20th Jan, 2025 (19 Comments)

Alternative network operator Netomnia (inc. Brsk and YouFibre) has today announced that they’ve successfully expanded their 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network to cover 2.08 million UK homes and businesses (RFS) on time (up from 1.82m on 30th Sept 2024). Customers have also grown to 238,000 (up from 190k).

Some Vodafone UK Broadband Users Struggling to Claim Switching Credit UPDATE

20th Jan, 2025 (1 Comment)

Telecoms provider Vodafone UK has confirmed that they’re “working hard to resolve” a problem that appears to be making it difficult for some of their new home broadband customers to claim the operators offer of up to £100 in “switching credit” for inward migrations. This is offered to those who incur Early Termination Charges (ETCs) when leaving their existing ISP.

ICO Confirms it’s Still Investigating Lyca Mobile UK’s 2023 Data Breach

18th Jan, 2025 (0 Comments)

In a small update, the Information Commissioner’s Office (ICO) has confirmed to ISPreview that their investigation into the September 2023 cyberattack and data breach of mobile network operator Lyca Mobile (here) is still “ongoing“. But the ICO declined to answer why it was taking so long to reach a conclusion.

EXA Infrastructure Reaches Agreement to Acquire Aqua Comms

17th Jan, 2025 (2 Comments)

London-registered network operator EXA Infrastructure, which was acquired by investment firm ‘I Squared Capital’ in 2021, has today announced that they’ve signed binding agreements to acquire specialist connectivity services provider Aqua Comms, which operates a number of transatlantic and intra-European subsea infrastructure systems (fibre optic cables).

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Openreach List 163 More UK Areas for Copper to FTTP Switch – Tranche 19 UPDATE

17th Jan, 2025 (31 Comments)

Openreach (BT) has released the next January 2025 batch of 163 exchanges (Tranche 19) in their “FTTP Priority Exchange Stop Sell” programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based analogue phone and broadband products (i.e. FTTP becomes the only product option).

Ofcom Propose to Make More Wireless Devices Licence Exempt

17th Jan, 2025 (0 Comments)

Ofcom has today launched a new consultation that proposes to exempt lots of additional devices (equipment) from needing a wireless telegraphy licence, such as 5G handsets and dongles on an aircraft or ship and 5.8 GHz (5725-5850 MHz) Fixed Wireless Access kit – used by many wireless broadband ISPs to offer rural connectivity.

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Three UK Picks Ericsson to Build New Cloud Native Core Network

17th Jan, 2025 (14 Comments)

Mobile operator Three UK has this morning announced that they’ve selected Ericsson to build their new cloud-native core network, which it claims will be the “largest in Europe” and one that will end up “more than tripling its core capacity” to 9Tbps (Terabits per second).

Sky UK Shifts Sky Cinema Customers to Paramount+ Basic (with ads) Plan

17th Jan, 2025 (24 Comments)

Customers of Sky’s TV (Sky Broadband) service, specifically those with their Sky Cinema plan, have been told that their included Paramount+ subscription will be “moved” to the lower value Paramount+ Basic (with ads) plan from 21st January 2025. Some customers will no doubt see this as a downgrade, given that the overall plan price remains the same.

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Zen Internet Claim a Third of Brits Unaware of Analogue Phone Switch-off

17th Jan, 2025 (39 Comments)

A new Censuswide survey conducted on behalf of broadband ISP Zen Internet, which involved 2,000 nationally representative UK consumers aged 16+, has revealed that 34% of respondents are still “unaware” of the upcoming switch from the old Public Switched Telephone Network (PSTN) to IP-based digital phone (VoIP etc.) services.

Three UK Provide Brief Progress Update on 3G Mobile Switch Off

17th Jan, 2025 (18 Comments)

Mobile operator Three UK, which was previously aiming to complete the process of switching off their old 3G (mobile broadband) network by the end of 2024 (here), has told ISPreview today that the “vast majority” of their 3G sites were switched off in September 2024. But a “small number” of sites are still live to avoid customers losing service.

Dorset UK Council Celebrate Completion of £23.6m Broadband Project

16th Jan, 2025 (4 Comments)

After 11 years and £23.6m of public investment, the Dorset Council in the South of England has today celebrated the completion of their Superfast Dorset project (now part of the wider ‘Digital Dorset’ scheme), which helped to extend “superfast” and “ultra-fast” broadband networks to an additional 85,000 premises.

BT Confirms Revised Annual Mid-Contract Price Hikes Policy for 2025

16th Jan, 2025 (20 Comments)

Broadband, TV, phone and mobile provider BT (inc. EE) has today reiterated their policy on annual UK price increases, which readers may recall was first introduced last year (here and here). This is intended to align with Ofcom’s ban on mid-contract price hikes that are linked to confusing inflation and percentage-based changes (here).

Netgem TV Adds Sports Channels via Supporting UK Broadband ISPs

16th Jan, 2025 (5 Comments)

Digital entertainment platform provider Netgem TV has today announced that their IPTV box and service, which is typically bundled by broadband ISPs like Brsk, TalkTalk, Connect Fibre, CommunityFibre and a few others, will benefit from a new partnership with Sports Studio that adds more than 40 free sports channels from its Free Live Sports streaming platform their TV Guide.

Report Examines Customer Take-up of Openreach vs AltNet Broadband ISPs UPDATE

16th Jan, 2025 (4 Comments)

Strategic consultancy firm Eight Advisory has today launched a new Takeup Tracker, which examines the steady rise in take-up across the UK’s many alternative full fibre broadband (altnet) networks and compares it with that of incumbent operator Openreach (BT). The new tracker paints a mixed picture, albeit one with some positives to share.